ABR Plumbing & Heating Contractors

Adam G.

Pretty good.

They were punctual, pleasant, and they fixed all the things. They also talked me through beforehand, before I'd incurred any charges, so I knew what it would cost before I agreed to proceed. Thanks (Mr?) Cherman

I'd use them again, but these are the small downsides...
* I had to call again when the promised ""we will call you back"" did not happen.
* They're more expensive than a taskrabbit plumber, but then they're a lot better....

Jeanine F.

I had a dishwasher installed twice in 2 months. Cost me 275 the first time and 500 the second time. I realize in retrospect the guy that came the first time screwed me because he was here 20 minutes and made like he did me a favor charging me $275. The second job guys definitely were here a while and deserve some credit and that is why I gave 2 stars. When I called in to pay at the end of the second job, I lightly joked that it Would be nice to get a little discount since they were just here 2 months ago. The guy on the phone had no sense of humor or good customer service skills. He was actually rude and said it wasn't his fault my dishwasher failed. As a single mom, I would have appreciated a little more lightness or empathy back. $800 was a lot of money to shell out in a couple of months (just for installation) and some empathy would have been appreciated. I will never recommend or use them again.

Paul S.

i use abr for all my plumbing needs,never have a problem and will continue to use them in the future.

Mattan S.

DONT DO IT!!!
After their installation guy was here and told me what toilets to buy to replace mind, I ordered the new two toilets just to find out that they are wrong! paid for the time to find they wrong...
Had to wait for new toilets and when they arrived I confirmed 5 DAYS BEFORE a new appointment and a day before had confirmation that we have everything and ready.
Morning of installation got an EMAIL (not even a call) that say we are not coming and call in 2 days so we can reschedule. Even when I tried to explained to the manager that I took half day off so I can be with them, they didn't care... DO NOT WORK WITH THEM!!! IF YOU DO WORK WITH THEM, DONT CRY LATER -
On top of it, they are so expensive, its a joke... Do not do it for yourself.

Dolores S.

I had a great experience with ABR Plumbing. I had two open violations on my house for plumbing that did not conform to approved plans. Two previous plumbers had each dragged this on for months, delaying/not showing up and finally declining to do the work. When ABR was recommended, they came to see what needed to be done when scheduled, they got a quote to me earlier than promised, it was for a reasonable price, they got the LAA to do the work within a week or so, performed the work in less than a day, and worked with an expediter to remove the violations, all within less than two months of when they first came to see the job. This had dragged on for a year with the other plumbers. They returned calls and emails promptly.

Margaret K.

Just to add on, is the fact that not only did ABR never return my calls, but worse yet, they are maintaining, I learned from an elected official who is negotiating for me, that I did not permit them to do their assigned task of re-connected the pipes to the radiator. Here, too, they maintain the sub-par standards of their forbears; they lie to say, and do, whatever the landlord tells them to do, independent of the truth [which I have documented on the hours of video and audio I took throughout their time with me], independent of the needs and requirements of the work situation.

Jaymi C.

If I could give zero stars I would. Unfortunately Yelp only goes as low as 1 star. Never showed up when they said they would and no phone call. No apology or anything.

Laura V.

I give ABR Plumbing 5 stars!

Siro showed up with his helper on time to fix a leak in my bathroom ceiling . The job required replacing the waste pipe and trip lever. The job was done quickly, professionally, and they cleaned up very well afterwards. Their price was excellent. They were a lot more reasonable than other plumbers I contacted.

Not only that, they came over on a Sunday to do the job, and got me a copy of their plumbing license and insurance the same day when I requested it.


Laura V

Dee D.

When hiring a plumber be sure to ask the minimum charge before booking the appointment. For these guys it is $250 and I suspect it varies by your zip code (that seems illegal). Repairman was nice, but underpaid. The company, however, will rip you off. I was told I needed a new toilet flushometer due to a small leak. The repairman had to call back to the office to get the price, which seemed odd. He came back sheepishly with a quote of $650. I did a quick online check and the same model I have installed now goes for about $110 and the expensive models are under $400.

These guys are unscrupulous.

Ruth S.

ABR plumbers didn't show up (after making me wait a whole day for them.) Their office doesn't give messages so return calls are rare, and require perseverance and endurance. ABR plumbers misdiagnosed the problem, requiring more than 7 visits and many hundreds of dollars that were unnecessarily spent for what turned out to be a simple repair (performed by the appliance maker's repair man.) ABR was just a disaster.