ABP Backflow

Randolph F.

I found the service provided by Associated Backflow Professionals/ABP Backflow to be very impressive. It's easy to communicate with Jeffrey, the owner, via the ABP Backflow website. Jennifer, the ABP staff member who carried out the test, was friendly and efficient. The process ABP Backflow has set up wherein the unit owner sends in a pdf copy of the City of San Diego test form before the test date means it's possible for the test to take place without the owner being physically present (as long as any protective cage around the backflow prevention device is unlocked). It also eliminates the risk that if the unit owner is present when the test occurs that there is a potential problem of no available form for the backflow tester due to the owner having misplaced it. Kudos to ABP Backflow for the valuable services the staff is providing owners who need to get their backflow prevention devices tested!

Kristy M.

Jeff is so easy to work with gets the job done when you need it most. He saved me (and my neighbors )from non-compliance with the city twice now. Im truly grateful for his quality work and timeliness. I'm also thankful that I don't need to ever search for a backflow professional ever again. Thank you Jeff!

Di W.

Fixed my covering after last company refuse to put it back. All without charge and next business day! I'll use them next year for the test.

Gary G.

Jeff responded to my call immediately and was at the site in less than an hour. He explained the issue and repaired it efficiently. Great guy, great service. Thanks!!

Peter G.

Jeffrey was very kind to come check out the back flow device on our home. After looking at the device, he let us know that he wasn't able to fix the device. However, he was very straight forward and didn't charge us. Thanks Jeffrey!

Lori D.

What a great experience! I got a response on a holiday weekend and they had someone out to fix our backflow the next business day. Jared was friendly, arrived on time, and our backflow was fixed very quickly. I highly recommend this company. I would give them 10 stars if I could!

Doug F.

excellent job! quick and just as advertised

Jon C.

Insanely fast, easy, and great communication. Simply email the backflow demand over, and they take care of the rest. Best of the best!

Silvia R.

Amazing company. I received replies by phone and email within minutes, including early Saturday morning. Extremely knowledgeable in both their field and city. They went above and beyond to help.

Andrea F.

Wow. I am so impressed. Due to a landscaping repair snafu, our back flow started gushing water at 5:20 p.m. And, this wasn't just a trickle, it was spraying and spilling over into the street, leaving us no choice but to turn the water to our house completely off. We have a large family and being without water for a full evening, night, and uncertainly into the next day is just a problem. We all know that needing emergency service after standard business hours is the worst case scenario and we are at the mercy of the experts who answer these after-hours calls. Well, Jeffrey answered the phone. He asked me to send pictures of the back flow and, 40 minutes later (30+ of which was pure drive time), he was at our house assessing the problem. He was polite. He was professional. He explained how the system worked and what can cause these problems. Most of all, he charged us a completely reasonable and fair price for his time and efforts - and he fixed it and did the basics to check its performance.

I asked him why his company didn't have many yelp reviews and he mentioned that they don't feel right soliciting reviews; customers should write what they want to write if they choose to - no dangled incentives or personal requests. That's honorable conduct so don't let the few reviews dissuade you.

I'm sorry that backflows are so rarely in need of repair or testing because these guys are good, and I'd happily work with them again.