Above All The Rest Plumbing and Sewer

Patricia G.

This company was referred out from my home warranty company. He never showed up. A few days ago I was provided with a time frame, past that time I called home warranty and he told them he had an emergency and ask them to reschedule me. Don't know why he never called me before the end of time frame and tell me. Today he was to show up between 1 -3. I received a call because he was at the wrong address. Mike said he would be right over and have never heard from him again. Besides myself and the home warranty company we attempted to make contact for over two hours with no response. I wouldn't use this company and if you are with a home warranty program, make sure they don't refer your repairs to him.

Michael R.

Moved in to a rental property and they got this guy to try to fix a simple clogged shower. Lied to our property management company, saying he could not get in contact with me. I finally called him and he explained how this job was pissing him off and how he was fighting the property management company and the home warranty . Not my concern, it's a rental. I told this drunk no thanks, and he literally went on a rage over phone. I have the 2 voicemails he sent after our initial phone call. Way too much! No way would I let this guy enter my home. No-scam.com has the real reviews on this joker. Beware

Misty C.

They stated they would be out the following day from 11 am - 1 pm. I said ""I will work from home and be here"". Great, they said.

Next day: they texted me. I didn't see the text or respond to it because I was working. I noticed the text at 3:15 pm. I called them and they stated I would have to be ""rescheduled"" because I didn't respond to their text and they don't send drivers out unless the person confirms they are home.

1) Nobody told me that the day before
2) they call it ""reschedule"" when it is clearly ""cancel"" for today.
3) If you don't want to drive an hour away, don't accept the work -- I mean, did my address change in 24 hours? No, it did not. You knew where I lived and how far of a drive it was the day before.

And yes, it's Michael that I spoke with today. Apparently their time is more valuable than their customers. Hey Michael - maybe you forget but plumbers are a dime a dozen and customer service never goes out of style!

Sean J.

I called Michael, the owner, and tried to get a quote on multiple plumbing projects. Michael answered the phone and asked for a picture of the object of one project, while others weren't mentioned at the moment. Michael wanted me to send an image directly to his cell phone, but my phone wasn't able to send images. So I told and sent him a link instead with the images and videos of the projects that I was proposing. That's the same link that I had been using for asking for quotes to other services.

Michael got upset immdediately when he heard that I couldn't send the picture but a link, and he wasn't even letting me speak as soon as he saw the link, which had all projects that were going to be quoted from him. He then said that I was wasting his time, and then he dropped the phone on me. The call went less than 10 mins, whereas Michael spoke for almost the whole time.

Michael may have some knowledge about some plumbing job and product-related stuff, but with that arrogance, inpatience, and lack of communication skills (Not able to seek for alternatives and always speaking over his costumer... WAIT! Is this what makes him ""Above all the rest""???) I would NOT trust his business constantly doing a good quality of work. For those who did get their best interests taken care of, congratulations for being lucky! I would NOT recommend this guy to anyone. The risk of having a negative impact from Michael is HIGH.

Don W.

Above All The Rest when it comes to ripping off seniors.

I'm in my sixties. My water heater was leaking. I called my home warranty company who dispatched ""Above All The Rest Plumbing and Sewer"". I knew my water heater was still under warranty and communicated that to the ""Above All The Rest"" technician and home warranty company. The ""Above All The Rest"" technician realized it would be a ""like-for-like"" swap out. What this means to ""Above All The Rest Plumbing and Sewer"" is that there wasn't much they could charge extra for beyond the $75.00 service fee paid to the home warranty company. The ""Above All The Rest technician"" in order to pad the bill added numerous UN-needed items.

I know BS when I see it. I called the home warranty company who sent in their in-house technician. The $545.00 that ""Above All The Rest"" wanted to charge was cut in half after the bogus items were removed. What I ended up paying for was primarily what RUUD (the water heater company) charged for the exchange.

Avoid, Avoid, Avoid ""Above All The Rest Plumbing and Sewer""!

Mark J.

Had a pilot light issue with a gas water heater that was called into the home warranty company. The home warranty dispatched Above All the Rest. Michael from Above All the Rest called me, walked me thru correcting the problem. Fixed the issue, didn't need to come out, so save a service call fee.

Highly recommend this Company. High marks for Customer Service, Knowledge, Professionalism and Integrity.

Sunday R.

Michael has volumes of information and he helped me navigate the non responsive home warranty company I had. Note, had.
He cared and made sure my tenant knew he wasn't abandoned.
Thank you. Michael, you are definitely ""above all the rest"". Thank you!

Anne J.

DO NOT HIRE THIS COMPANY UNLESS YOU ENJOY BEING SUBJECTED TO ABUSE!! Last week, my water heater broke and the home warranty company sent this company out to replace it. The owner, Micheal, was nasty and hostile from the moment he showed up but I gave him a pass the first time because I figured he was having a bad day. Unfortunately, the second time he was here was exponentially worse. He was very abusive to me, inviting me to suck one of his appendages and calling me a b$tch, completely unprovoked. I have also been told that he likes to refer to black home owners by the ""n"" word. Under no circumstances, should anyone be allowing this man anywhere near their property, especially females who he seems to feel he can treat however he likes.

Jason L.

If you're looking for an honest and affordable plumbing company that cares far more about their customers and customer loyalty than they do about making money off them, then be sure to call Above All the Rest. Best experience I've ever had with any type of repair, their work is exceptional and Michael is an awesome guy that puts helping others Above all the Rest, pun intended because it's true.

Modish M.

Michael went WAY above and beyond his plumbing and installation ""duties"" when we had a hot water tank leak. He took the time to understand where we were in the process and identified several red flags with our warranty company, the original plumbing company that came out, the restoration company that did the mediation, and the contractor that ultimately no call/no showed to complete the project. He put us in contact with a reputable contractor after we were stood up, worked with them on the project timing, and everything turned out great. The name, ""All Above the Rest"" says it all.