About Plumbing

Scot W.

I am a normal DIY'er and can handle many tasks. I was in the process of replacing two sink fixtures in my new house and did not recognize how to disassemble the old ones. I have replaced about six different faucets in my lifetime, so I know how to do it. I decided to use About Plumbing plumbing and was given an appointment for the following day. Brandon gave me a quick call when he was on his way. Upon inspection of the old faucets, he knew how to get them out. Unfortunately, the faucets did not cooperate and needed to be cut out of the sink. Brandon stated that he may mark up the sink, but I did not care as I needed the old ones removed. He replaced the faucet on my wife's side in no time and was working on the one on my said of the bathroom when the hot water valve in the wall broke off. I ran (like a chicken) to turn off the hot water heater feed. Brandon was using his hand so that water would not spray in the bathroom until it could be shut down. Upon returning to the bathroom, Brandon was nothing but apologetic about what happened. I told him that it is a 22-year-old house and things happen. Brandon still was apologetic and fixed the valve and did not even charge me. I consider this a stand-up organization. I also like that it is a family business. I would not hesitate in a minute to use them again when the need arises.

Trisha B.

We recently used them after being quoted an extremely high price by another plumbing company just to install a new hot water heater. We were very pleased with their service friendliness and cleanliness of the job. I would highly recommend them and I know from finding out the hard way that their prices are much better than most.

Ruth L.

About Plumbing is super friendly, knows what they are doing, and make time to help out when there are last minute emergencies. We had our water tank leak and I reached out to other plumbers who said it was a 4 week wait. Carrie on the phone reached out and they made time for us to check on the problem and then install a new water tank right then and there. They were fast, efficient, and their service was impeccable. Thank you again for helping us in a tight pinch! I would use their services again and recommend them to others!

Mary H.

I was very impressed with the communication and follow through from this company. Their bid was significantly lower than their competitor, their work was superb. He even took the time to explain everything to my dad who is in his 80's, but still very sharp. Listened to all his concerns and questions and addressed every one of them. I'm very happy and will suggest them whenever I can!

Erin N.

They came out the same day I had issues. They were extremely thorough making sure that the problem was solved all the way so that they wouldn't need to come back for the same issue. Very professional and taught me a lot about the old plumbing that is throughout this house. I was very impressed! Thanks guys!

Terry L.

We had an unexpected emergency with our pipes to our bathrooms and laundry room. This company was quick to respond, professional, respectful, and got the job done! They are beyond competitive when it comes to pricing. They sent an employee named Sam and he was awesome! I would recommend this company to everyone and rest assured, the service and pricing is so worth it. The prices are beyond competitive and the service is so great. Call this company first.....then compare. I promise if you choose this company, you will not be disappointed. Call them, they are worth it. They will treat you right in every way!

PATRICK M.

Brandon from About Plumbing is the best. Fast, friendly, honest, smart, creative -- I feel so lucky to have About Plumbing available to us upriver.

Karen E.

These guys are great! Had a broken pipe and all the other plumbers told us it would take weeks to get here and would cost a fortune. Jordan was here within the 30 minutes, fixed the problem in a few minutes, and charged less than the estimate. This young man is solid and conscientious. This company is family-owned and ethical. Cannot recommend them highly enough! Thanks so much!!!

Robert S.

Brandon came out yesterday to do a sewer repair(gross) that the people who installed the house screwed up on. He gave me a quote of two and a half hours and got to work. One hour later he was done. Reduced my cost by over a hundred dollars. Super easy to work with and communicate with. I'd recommend about plumbing to anyone. Thanks Brandon.

Bryant M.

I had three quotes for my kitchen remodel. The quotes were close, but ABOUT were the ones who could be there sooner.
The Plumber and the estimator were very friendly and respectful of my house (little shoe covers and all).
Jordan came out and finished the gas lines, relocated my ice maker connection, lowered my sink drain, AND cleaned up the sink water supply connection to where they look professional (the builder back in 1985 must have been having a bad day) the same day.
Jordan kept me informed of his progress and concerns for the remodel.
I look forward to closing out this project and working with ABOUT again for the upcoming bathroom remodels.