Able Plumbing

Herb B.

I was thrilled with the customer service! Needed a water shut-off valve replaced quickly and Able squeezed me in to their schedule the same day I called. Heath arrived shortly after I called and was very polite and professional and did the job quickly. Thank you! I'm definitely calling Able the next time I need plumbing services.

Devon P.

This is the worst experience with a company that I have ever had. Able plumbing put in our water heaters about a year ago. Then they suddenly go out two new water heaters after spending over $3000 dollars I was told numerous times that this is not their problem! Workers are rude and very unprofessional. No help getting the water heater parts and when we did find the parts they came to replace them the plumber was rude and broke another part that apparently nobody has??? Worst company ever! It's almost like they are all trained to say not our problem. That's a lot of money for a company that doesn't back the products that they put in. Thanks Ben(Owner) for the lack of sympathy to our situation you got paid and we got crap. We have been customers of yours and have referred you out for years since we moved to Texas in 2001 you would think you would have better customer service and sympathy for repeating clients. Help was needed and none was given. DO NOT USE THEM! THEY DO NOT BACK THE PRODUCTS THAT THEY PUT IN.
Not only did they break the knew part they also crimped the line.
Thank you weeks plumbing JIM you a life saver my issue was fixed in an hour.

Charles F.

Called ABLE plumbing to fix a leaking toilet. The plumber replaced the wax ring on toilet and left. An hour later there's water on the floor again. Called ABLE Plumbling once more thinking they would show up and fix leaking tank without charge except for parts maybe. No, that was not the case, I am now out $300 dollars for ABLE Plumbing to replace the wax rings and tank internals. The toilet was not leaking from the tank until he took it apart. It only started leaking from the tank when he put it back together, yet they charged us again for coming back out here and the parts he replaced today. Think twice before calling ABLE Plumbing.

Michael S.

WARNING: Forced to pay over $400 an hour!!

I've been using Able Plumbing for years and I've always felt like I received good service for a reasonable price. After today I will never use them again. A few days ago our toilets wouldn't flush. I called Able and they come out afterhours. That first trip, lasting maybe an hour, was $310 to tell me the sewer line was full of mud and would need to be dug up and repaired. The next morning they quoted me a starting price of $2,000 to dig up and repair the line within four feet of the clean out. The price sounded reasonable not knowing exactly what was wrong and the level of effort that might be involved. I signed the contract and agreed. They couldn't get the digger out until the next day, so now we are going on two days without toilets. The digger shows up the following morning and works for a total of two hours. He was able to clear the line so at least we could use our water again. The plumber came out the next morning and worked for another two or three hours repairing the broken pipe. The total time spent on the repair was five hours. I called the main office and asked if the price could be reduced since $2,000 divided by five hours is $400 an hour. Half of that time was for the digger that isn't even a licensed plumber. Able Plumbing was completely unwilling to agree on any kind of a fair price. They took $100 off, which I basically consider a slap in the face. I signed the contract so I paid $1,900 plus the $310 for the afterhours visit. I own a business and if I treated my customers like this, I wouldn't have repeat business. The plumber that was onsite told me he makes $60 and hour and I know they don't pay the digger very much. Able Plumbing just lost all my future business, my family and friends future business. I'm going to leave this negative review on all social media I can find. I've recommended Able Plumbing on the Facebook Friendswood Mom's and Dad's group several times. Now when there are posts asking for a recommended plumbing company, I am going to reply with a warning about using Able Plumbing.

El J.

They were there when my nephews company needed them... ASAP. VERY REASONABLE. I would definitely recommend these guys!!!

Chrissy D.

I called yesterday at 6:30 am expecting to get a voicemail. Unfortunately, I woke the owner up! He was very kind about it and got my information. A plumber (Jimmy) was on his way to my house at 8 am. He showed up exactly when he said he would. He replaced my garbage disposal and refit the pipes under the sink so that food didn't fly up the other side of the sink when the disposal was used. He was very tidy, friendly and the cost was much lower than I anticipated.

Able Plumbing came highly recommended by my neighbors and I see why!

I will definitely hire them in the future for any plumbing needs.

John A.

Called with. Backed up toilet came and announced time called first. Had to remove toilet to try and get out stuck material . Got the deodorant stick out and reset toilet . All within 45 mins

C H.

Had an emergency they came quickly and well within the timeframe they provided me! The guy was efficient, clean and very helpful. He even explained things I could do to prevent issues. Would definitely recommend and will be using them again for all future needs!

Annette G.

I have used and been happy (for the most part) with Able Plumbing until today!! On Monday, 03/23 I called Able for a water leak coming from my gas water heater. Nate was the plumber sent out and he said the water heater had to be replaced. He and a laborer installed a new 40 gallon water heater (which they happen to have). Nate and his labor David were at the house for maybe 2.5 hours (and I am being generous with the estimated time spent at my house). My bill was $1500. I was charged $610 plus tax for the water heater and $840 for labor. I was shocked but then came the insult. I have had an open charge account with Able Plumbing and have NEVER been 1 day late paying. Payment was demanded because of the uncertainty the virus was causing with the mail and/or banks (a direct summary from the receptionist). The CFO said all their invoices state payment is due at time of service. It says that but that is not how Able Plumbing and I have conducted business in the past. I started checking around and the average cost for a licensed plumber is $125/per hour and a laborer/helper is $50 per hour. The cost of a 40 gallon water heater ranges from $300 to $650. No one discussed the price and/or brand of the water heater nor does Able Plumbing list their hourly rates. I trusted Able Plumbing to enter my home, complete the work NEEDED at a fair price. I refuse to do business with anyone that takes advantage of my trust.
Annette Graves

Brian D.

We just moved into our house and had 3 plumbing issues.
I called Able Plumbing and they took care of the problems.
No more leaky toilets and sinks.
We are very happy. I will be using them again.
Dwayne did a very good job figuring out the best way to handle the issues and fixed it all.
Thank you guys.