Able Plumbing

John A.

Called with. Backed up toilet came and announced time called first. Had to remove toilet to try and get out stuck material . Got the deodorant stick out and reset toilet . All within 45 mins

C H.

Had an emergency they came quickly and well within the timeframe they provided me! The guy was efficient, clean and very helpful. He even explained things I could do to prevent issues. Would definitely recommend and will be using them again for all future needs!

Annette G.

I have used and been happy (for the most part) with Able Plumbing until today!! On Monday, 03/23 I called Able for a water leak coming from my gas water heater. Nate was the plumber sent out and he said the water heater had to be replaced. He and a laborer installed a new 40 gallon water heater (which they happen to have). Nate and his labor David were at the house for maybe 2.5 hours (and I am being generous with the estimated time spent at my house). My bill was $1500. I was charged $610 plus tax for the water heater and $840 for labor. I was shocked but then came the insult. I have had an open charge account with Able Plumbing and have NEVER been 1 day late paying. Payment was demanded because of the uncertainty the virus was causing with the mail and/or banks (a direct summary from the receptionist). The CFO said all their invoices state payment is due at time of service. It says that but that is not how Able Plumbing and I have conducted business in the past. I started checking around and the average cost for a licensed plumber is $125/per hour and a laborer/helper is $50 per hour. The cost of a 40 gallon water heater ranges from $300 to $650. No one discussed the price and/or brand of the water heater nor does Able Plumbing list their hourly rates. I trusted Able Plumbing to enter my home, complete the work NEEDED at a fair price. I refuse to do business with anyone that takes advantage of my trust.
Annette Graves

Brian D.

We just moved into our house and had 3 plumbing issues.
I called Able Plumbing and they took care of the problems.
No more leaky toilets and sinks.
We are very happy. I will be using them again.
Dwayne did a very good job figuring out the best way to handle the issues and fixed it all.
Thank you guys.

Lucy D.

Customer beware! Service guy spent 30 minutes arguing with my warranty company over a leaky faucet repair which was totally covered! He refused to do the job - but demanded the service fee of $75.00 (of which they cashed)! I spoke to the owner and he just made excuses. I have never been treated to rudely by a vendor. Simply awful! STAY AWAY FROM THEM!

Angela J.

I had to find a new plumber and I hit the jackpot! Customer service is professional and answers any of my dumb questions. Reece is the plumber we have had on a few calls, and he is GREAT! The work is still holding up and it was done quickly and so worth the money.

Michael S.

I called Able Plumbing on December 20th because I had a water leak in my bathroom. Water was leaking from behind the shower (I suspected), and was causing water to come soak the wood floors around the shower. I called them and asked if someone could come out find the leak. My wife was home alone when the plumber showed up. She said he came in, noticed the water under the floor, looked in the drain, and said "Yes, you have a water leak. You need to tear up the sheet rock and find the leak, then I will come fix it." He then told her she owed 60 dollars for that estimate.
Once she told me this, I was angry. I already knew I had a water leak. I called him to come and figure out where, and if I wanted to spend what he wanted to charge, to fix the issue.
I guess in retrospect, this is on me for not being more clear in my initial call. However, I still feel like I just paid a man 60 dollars to tell me what I already knew. Needless to say, I will not be calling Able Plumbing again.

Robert M.

I had a water heater leaking at my home in Galveston and when I called Able Plumbing (on a Saturday) they came out in a very short time.
They changed out my water heater and cleaned up (job well done) after themselves.
.....So why the low rating? Well they charged me $1688.34 to replace a $568 water heater.I guess the lesson here is to get a quote BEFORE the work is done.

Katherine H.

On September 27th we requested a service call from Able plumbing, a company we have used for the past 10 years. The call was to determine why we did not have hot water in the downstairs portion of our home. The service man, whom we have been told is named Nate arrived and rapidly concluded that we needed a new hot water heater at a cost of $1400.00 + which gave us pause. The next day we had our handy man give us his opinion, he quickly discovered a burned-out wire, he tested this and determined there was no power to the hot water heater. We had a licensed electrician replace the wire and have had no further problems with the hot water heater.

We telephoned Able plumbing to advise them of the problem and to request a refund of the $120.00 we had paid for nothing. Nate claimed that he unplugged the hot water heater which was a lie as there is no plug to the unit. Fortunately we are out only $120.00, but this attempted scam is alarming and after 10 years we are no longer clients of Able plumbing.

Michelle C.

I called these guys this morning and they came this afternoon to unclog my garbage disposal and to look at another drain.

Super nice, knowledgeable and didn't try to take advantage of me and try to sell me anything I didn't need. SO I HIGHLY recommend this place. Reese was our plumber and he was very down to earth and I didn't ever feel like he was trying to get one over on me, which can happen with plumbers and electricians in my experience. He explained how to prevent my clog from happening next time and took the time to show me exactly what he was doing. GREAT PLUMBING COMPANY!!