Able Plumbing & Electrical

Ema J.

Whenever we have plumbing issues we call Able. They are always dependable, courteous, and professional. Kyle has helped us out multiple times, and it gives us comfort to see his familiar face. Great job, Kyle. Keep up the great work.

Gina M.

I made an appointment about three weeks ago. On the date of the appointment (today)which was for 9am I called them at 9:34 concerned that the electrician had not shown up. I was told he was working on a job from the prior day and that he wouldn't be able to be at my appt until after noon sometime and would call before he came. I contacted them again at 2:30p and said I am still waiting and they said they called me but I didn't answer so he went to his next job but will call him to see if he could still come after. They called back and said they would have to reschedule because I didn't answer my phone, therefore he would not make my appointment. Oh, NO, I am furious! When you make an appointment that means you plan on them showing up on the date/time of the appointment! First THEY pushed my appointment time back... second they knew I would be waiting as I told them that when they didn't show up at the original scheduled time. So now they want to reschedule? Because I didn't answer my phone?Yes, I will reschedule with another company! Bad business etiquette! I wasted my day off work waiting for them to show up! They need to reevaluate how they handle their business.

Erin C.

I'm super mad and disappointed in this company. My elderly mom needed a float fixed in her toilets. She was charged $1,200 to put in 1 new toilet and do a minor fix on the other one! I wish she had asked me how much these things are supposed to cost before paying these people. Way to take advantage of an older woman. The guy told her it was some kind of a ""special toilet"" for hard water. She probably didn't even need a toilet replacement. Bulls*it. Do yourselves a favor, and stay away from this rip-off company. You should be ashamed of yourselves

Bob F.

They never show up, much less ""on time.' Able is utterly irresponsible as an organization. If you have a modest-sized job or an individual customer, they will jack you around endlessly. Their claim to be on time is such a joke. They will schedule for a whole day -- so they will choose when to show, but then they quite often do not show at all. So you have to be ready to welcome someone at their convenience from 8-5, and then they will call with an excuse. Most recently Dwain was ""at lunch' -- all day, and never showed. Then they want to reschedule while, presumably, they are handling bigger projects. This is the worst company I have ever dealt with and we have been patient and persistent over months -- years now.

J J.

Had Office ballast go out this morning. Small job I know and not a money maker for most companies. Called Able and said they could come out an fix it the first week in March !! Chico Electric will be here at this afternoon.

Service wins !

Debi M.

Found out they did not fix my mother's plumbing, because the were instructed to do otherwise before they even went out to her house. Just charged her for going out there and saying that all kinds of things needed to be done to correct the problem. $333 was just to snake the pipes...whatever. Glad they did nothing.

Whitney D.

Dishonest. The repair man intentionally crimped the gas inlet to the water heater trying to make it look like it was non-functional.

Dianne W.

DO NOT USE THIS COMPANY. They are totally dishonest and completely ripped me off. They took advantage of the fact that I live out of the area and have a rental house that I am renting to tenants. I had a very very minor problem in the kitchen where the spray nozzle attached to the spray hose in the kitchen sink needed to be replaced, it was leaking. They charged me $186.00 dollars to replace a $10.00 nozzle, which took only a few minutes of labor to do! All he had to do was screw off the old nozzle, and screw on the new one. Then they had the gall to try to get me to spend over $500 to replace the entire kitchen sink, which didn't even need to be replaced. Thankfully I did not fall for that ploy! They ripped me off, extremely dishonest business. They also did not detail the labor and parts charges on the receipt, they just wrote the total price down, which I know for a fact is an illegal practice! Again, this company took advantage of me, and the fact that I live out of the area, and couldn't be there in person to monitor what the plumber was doing!!

Frawn T.

Wasn't impressed. There quotes were not quite accurate. They did an ""upscale"". In my house. Did not appreciate it

Darron R.

Some time passed and it turns out the wax ring seal on that upstairs toilet didn't hold and we developed a leak that ruined the downstairs ceiling drywall. It was a slow drip. Fortunately, we caught it before any mold set in. We had them back to assess and fix it. Since they were the ones who set the toilet in the first place, I requested a discount but they declined. So, that cost us an extra several hundred bucks (it was several months ago now so I forget how much), not to mention the ceiling repair. A free repair would have been above and beyond (upgrade to 5 stars), a discount might have been expected (no update to review), but another expensive bill is bad service in my opinion.

Note regarding the failure of that toilet wax seal: it's the bathroom used predominantly by my kids, weight 55 lbs and under, and even the adults in the house max out at 150 lbs. It shouldn't have failed under these conditions.