Ability Plumbing Service Repair and Pipelining

I M.

Mike from ABILITY PLUMBING is the BEST!

Very responsive, punctual, knowledgeable, thorough and personable.

He was recommended to us, and we have called on him twice for plumbing issues, which he quickly resolved. I'm paying it forward with my sincere recommendation!

Robert P.

UNEXPECTED SUPRISE
It was time again to review my monthly water bill and pay it. To my shock it was 3 times the cost of the previous months. I walked the house to listen to see if I could find a leak causing the change in the water bill. Nothing was apparent

WHAT TO DO NEXT?
I called the water company and they looked on their digital readings and confirmed that there seemed to be a large leak somewhere according to the digital meter on their end. This kind of under ground leak is called a slab leak. My sister told me she knew someone that did not fix a slab leak for two years to avoid the cost fixing it and paid the higher cost monthly. This person ended up getting so sick two years later they ended up in the hospital with black mold poisoning. I was not going to let tht happen to me. I needed help to solve this.

SEARCH FOR A PLUMBER
I spent a few hours looking through reviews on Yelp. I did searches for ""reliable,"", ""honest"", ""reasonable"", ""fair"". I found a long list and started reading all of the reviews. I finally chose Ability Plumbing because of a story I read in there of how Mike the owner had helped an stranded old woman that needed a ride to the trolley and no one would help her and he helped her get giving her a ride to the trolley. This review was written by someone that did not have Ability Plumbing fix a plumbing issue but was impressed by the chivalry Mike offered. That tells me a lot about Mike and his character.that character flows up into the Ability Plumbing business owned by Mike..

PLUMBING WORK ESTIMATE
Mike came and reviewed the house and sent me an estimate. I had one other plumbing company send an estimate and it was ballpark same as Ability Plumbing. I did not expect a bargain basement estimate but feared it could be over $10,000 to fix. This was not the case thank goodness. Note, I was not looking for a bargain deal. Any plumber that offered a too good to be true price would in my view probably end up with leaks I would have to deal with down the line.

THE SLAB LEAK IS FIXED NOW, WORK DONE WAS EXCEPTIONAL
Mike and his team Chris, and Tim arrived on time there was also a representative from CPL (a leak detection company that works with Mike to help isolate the slab leak). The leak was not easy to find but they found it.
Some companies want to dig up the cement and go into the underground pipes. This is very expensive $10,000 plus. Progressive plumbers like Mike at Ability Plumbing replumb the piping with a new above ground (creatively hidden in existing drywall solutions). They do this by cutting minimal holes into the wall and running state of the art plastic piping through the walls. Mike and his team replumbed my complete cold water delivery system at the estimated rate he had quoted me on. Ability Plumbing worked fast and were professional and accurate and the holes they cut in the wall were as minimal to accomplish the cold water reroute which later resulted in minimal work for me to spackle and paint the holes post work.

ABOVE AND BEYOND.
Mike included in the estimate the cost to put in a water shut off valve at my garage entrance and a water pressure valve. This was unexpected and included in the bid that the other plumbing company did not, making the Ability Plumbing bid more reasonable. Chris one of the plumber assistants cut the holes needed in the drywall for the job square and when the plumbing rework was done he screwed the drywall back into the wall. I was so impressed by this and it was totally unexpected and made it easy so I was able to do the post spackle prep work myself to repaint the areas that needed to be cut into the drywall for the water reroute without having to pay a company to come in and do the post finish work for me. This is a big cost savings. I was able to spackle all of the holes cut out myself thanks to Chris's work done to put the drywall back and screw each piece in place (thank you Chris!). I also had a leaking faucet in the patio that Mike had Tim fix at no cost. Mike left the team in the morning to work the plumbing reroute work and came back later to inspect the work done. Mike was very was very thorough in his inspection and made sure that everything was done at a top notch quality level. All I can say is ""Wow!"" I am so happy with the work done and would definitely have Ability Plumbing do future jobs.

Leslie P.

We had the unfortunate experience of having an underground pipe in our front yard spring a leak. After interviewing over 7 plumbers, we finally settled on Ability Plumbing for one specific reason--the integrity of the employees of this company. Mike and Long were not your typical 'salesman' who wanted to fix everything 'under the sun' even if unnecessary. They actually tried to save us money to get the job done and when it seemed like the 'quick and dirty' would not work, they suggested an alternative which still was more competitive than what others had quoted--even without assessing the job at hand. My husband and I witnessed these individuals working morning to night in order to ensure we had running water as soon as possible. We would highly recommend these individuals to anyone in need of a plumber. I now understand why we did not see a lot of hype or advertising from this company--they simply don't need it. Word of mouth is how they get their business and that is exactly how we found them. I now know why this works for them--they are super at their jobs and when they leave you feel like you have made a new friend. Leslie and Randy

Jaimi H.

This is not a Plumbing review, but rather a ""Mike"" review. What an amazing human being. I am, (coincidentally) also in the plumbing business and met Mike on the side of the FREEWAY when he stopped his big-ass plumbing truck to make sure everyone was ""ok"" after I was rear-ended. Mike called the cops, stayed until they arrived with his hazard lights on to keep us all safe. I am guessing that Mike is a wonderful plumber and for sure my HERO. Thank you Mike, I really truly appreciate you!! Jaimi

Ligia C.

What a pleasure was to meet Michael Sotile!!!
He was very honest when giving me the ""diagnosis"" of my sink problem. Michael is very polite and has a wonderful best side manner. I am happy to recommend Michael for your next plumbing project. I know I will have him on speed dial

Nina B.

Mike and his crew are awesome!!! They fixed my plumbing issue quick and they are super honest and friendly. I highly recommend this great team of guys

David P.

Seven months before we purchased our house, Ability Plumbing installed a Noritz brand tankless water heater, paid for by the previous owner. As we are new to this technology, we called them, and they sent someone out to fully check its functioning, and to explain to us what to expect from such a heater. We had been having trouble with the water pressure in our shower, and changes in temperature. Their technicians noted the problem in our shower valve, and replaced the core, significantly improving the function of our shower. We learned what to expect from a tankless heater. During this process, the technicians noted that our water regulator, at the main inlet valve, wasn't functioning well, and needed replacement. The regulator was the major cause of the varying pressure. As we had purchased a ""whole house warranty"" to cover the cost of unexpected repairs, we had the warranty recommended plumbers come to do this work. That company (for now we'll leave nameless) denied that the water regulator was in any way needing replacement. Further, they complained they could not remove the shower valve handle, claiming that the internal hex screw was tightened too tight by Ability, and that they needed to cut off the valve handle, and have a new one put on.
Not being sure about who to trust, we called Ability again, and the owner Michael came out personally to address our concerns, AT NO CHARGE. Michael spent 30 minutes with us, easily removing the offending screw.
He again tested the pressure regulator and fully explained how and why the regulator was not functioning well, even as he knew we would not be paying him to do the repair. We took a video to document the varying pressure, and Michael wrote up a detailed explanation of what was wrong, for us to use with the home warranty recommended repair service. He charged us nothing for this service.
I confidently recommend Ability Plumbing for all your plumbing needs. These folks are here to provide honest service. I only wish our whole house warranty service would use Ability to do the plumbing repairs.

Jeff K.

Michael and his crew (Dustin in particular) were some of the most professional people I have dealt with in a long time. He was recommended by a fantastic General Contractor so I figured he was good since great people who take pride in their work use other great people who do the same. Michael and Dustin were on time, super friendly, efficient and skilled. They were able to take care of a complicated situation easily and left the workspace clean and in perfect condition. Even making an appointment was easy and pleasant. Marisa, the office manager, was friendly and made me feel confident that I was dealing with the right company. I have a new plumber for all of my future plumbing needs.

Aida S.

Mike the owner is very professional. Trusted and honest very reasonable. Answers all my questions
Justin came with a great attitude, high quality
Of work. I feel that Justin have a very good communication skills. Listen attentively, able to communicate the nature of the problem. Repair the broken pipe with no delays. This company deserves 5 star. I will recommend to all friends and families. Thank you ABILITY PLUMBERS for
giving excellent service.

Michelle M.

Mike is extremely professional, and honest. I can always count on him being available- no matter how busy he is! Thanks for being an honest plumber (hard to find these days).