ABC Sewer & Drain

Nancy P.

Reasonable PRICE !!!!!!!! I'm not the one to go on Yelp for every service I have got but I feel this one is a must. I called many plumbers to come give me a qoute, flake out last minute, Abc plumber Mr. Herrera is the most honest plumber I have had, he doesn't do half jobs and is prompt with his timing. I would recommend any to go through him. He brings his son with him to teach him plumbing work which speaks volumes of him in my opinion. By the way the young man doesn't sit there and watch HE WORKS!!!!!

Dawn M.

I've used this company in the past and was very pleased. This last Monday 7/24 I had to call them out and will never again.
They showed up in a timely manner and got my issue solved. But they left a filthy mess in my kitchen, won't stand behind any leaks that may occur from them doing work in your house unless you pay them to come fix it.
I'm so upset the previous owners have left the area. And the 2 people who showed up to my house I would not call very professional looking, they may even make you nervous if you saw them in a dark alley.

Josef A.

Set an appointment to have some minor work done for 11am on a Friday. Took off from work to be there for the appointment. After half an hour of no plumber and no call from the business, I decided to give them a call and was told that the plumber would be an hour late. An hour and a half later (12:30pm), I called again to let them know I was cancelling and the person on the phone simply said, ""mhm, ok.""
Possibly the worst/most unprofessional customer service I've experienced in sometime. I don't think it's too much to expect someone to call you if they are going to be late (an hour and a half late to be exact), especially when you book a few days in advance. I would also expect for someone to apologize rather than say, ""mhm, ok"" when you call to cancel because of crappy service. I would not recommend ABC Sewer and Drain to anyone. ABSOLUTELY TERRIBLE

Aly G.

The owner and his son were a delight! They were on time and personable. We had a clogged sewer line from our house, with roots as the blockage, to the road and the owner cleared it right up. They put everything back and cleaned up after themselves. They even put on a new base seal for the base of our toilet at no extra charge. The entire job was done at a fair price and we will definitely be using them again.

Lillian W.

These guys are GREAT ! I was very happy with the work and really appreciated the help when I needed recommendations for other professional help in the trades.
Thanks,
Lillian W

Gen W.

How did I not see the bad reviews of this company. So the guy changed the hot/cold water mixer on my bathtub. I had a dripping problem. So now I don't have any hot water in tub and shower. I called them back and they promised to return in an hour. That didn't happen. Now they are not answering my calls. $160. down the drain. Hope no one else get burned buy this co.

Dan M.

Two hours ago I called ABC after calling every other option in town. All of them were too busy to come out today. After I called Jose I read some of the Yelp reviews and began to worry. So I am very glad to report a 100% positive review. He was here in slightly less than an hour as promised. He was able to clear the clog in less than half an hour and his charge was #120.00. Most of the other guys wanted more than double that. Jose was fast, friendly, and completely professional in his speech and demeanor. I am completely satisfied with his work. Whatever the problems were in many of the previous negative postings, I am happy to say that I experienced none of them. Next time, Jose will be my first choice, not my last.

Sunny P.

I wish I would have yelped sooner. I got this plummer's number from Home Advisor over the summer of 2016.

The guy who owns the company came out. Looking like the typical plummber with a young kid at his side. I explaind our issue to the owner, I even let him know I was shopping around and recieved other quotes. The owner quoted me $15,000 for a job that others only quoted between a $ 3,000 & 5,000 range.
I think the differance with the other quotes we recieved is, my husband was home when the other plummbers came out. When ABC came out I was alone. Which to me makes me think I recieved such a high price tag because I was a women home alone.

Jennifer B.

I've had multiple experiences with the new owners over the past year. I needed the valves replaced in my shower/tub they came over the first day and said that they couldn't replace them because they didn't have enough time that day, they said they could come back the next day and replace the valves for me. The next day was Saturday, Saturday came and went ABC plumbing never showed up I even called to ask where they were they said oh we are on our way but never showed. For the next two weeks I had doctors appointments and work so I could not have them come out until the Friday two weeks later after making the original appointment with them to come out, they still did not show up. I called them again and made an appointment with them to come out Saturday giving one last chance they did not show up I called them repeatedly to ask them where they were they said oh David's on his Way, David never showed up. I called another company who was more than happy to come out and replace the valves at almost $100 less than what they were quoting me. And that company was on Angie's list with great reviews. Two days ago I had to have my drain snaked, the young kid who snaked it didn't do a very good job I told him it wasn't draining very well he still said oh it looks fine. So when I had to call them back out because a few hours after they left it had stopped working they were not happy. The kid told me that this will be the last time they would be coming to my home. I wish John and Jude still owned this company I never had such service with them and I never would've been spoken to in that manner. Also when they made an appointment and they couldn't make it they would've called you and set up another appointment, this new company doesn't bother to call you to set up a new appointment and doesn't bother to call you to tell you why they are not coming at all. If they don't want your business they should just say we don't want to come out. They still charge you every time they come out even if they were just there two weeks ago I have only gotten one free because it was a holiday and ""they were in a good mood"" their words and one free because they had only left less than 24 hours prior, I have had them out multiple occasions for my drains but that is what happens when you live in an old home that has roots and does not have enough of an incline for your pipes. Other people in my area I have the same problem I wonder if they tell them the same thing? My guess would be they do because they want to go out of business. All of the people that I have referred to ABC plumbing over the years I will be making sure that they know not to use this company again and trust me it has been a lot of people that I have asked to use this company but never again.

Emily H.

They haven't even made it to my home, and I feel this review is necessary. For starters, my sink in the kitchen started backing up. I called someone local who came out right away to access what the issue may be. He needed to grab more tools to check everything out in the morning (today). He arrived this morning and found it was not something he could fix and that I should check out ABC plumbing.
I called them at 10:16am, and was told someone would be out between 12-1pm. (Which sounded great!)1pm rolls around no call, no show. At 2pm I decide to give them a call back to see when someone would be out. I was asked if they could check on it and call me ""right back"". Sure, no problem. Someone called me back at 3!!... an hour later... says they are running behind so they won't be out until 5- did I want to do it another day?. Umm No, 5 is fine. I need my sink fixed.i also asked if they knew what all was needed to fix it, the guy said yeah, it's in the bathroom. No...it's the kitchen. I told you that this morning and what has already been done! 5pm came and went. I tried calling again at 5:51pm. No answer (of course).

I fully understand that people get busy and backed up, but don't lie to people and keep telling them different times. Your customer service has so far shown to be nothing more than crap.

Courtesy goes a long way- the same phone that rings to bring you business, should be the same one you use to keep your business- a simple phone call is all it could take.