ABC Plumbing Heating & Air Conditioning

Julie W.

I contacted them for low water pressure in bathtub faucet issue. Appointment set up was convenient for me. Issue was fixed and I'm very pleased. Another plumbing company said the problem was not repairable. I received excellent service.

Richard H.

Had ABC out today to fix my sink it was a emergency my pipe burst.They were at my place very fast and fixed my problem. I couldn't ask for much more thanks ABC.

Darrel C.

I recently applied to a job opening posted on a popular job seeker site. I have over 30 years experience in the field of Plumbing repairs. I have an impeccable employment history and fantastic references.
Along with all that, I have a perfect driving record, no criminal record and I am drug and alcohol free.
Two weeks after submitting my on-line application, I received a phone call from Stephanie, asking me to email a copy of my resume, come in and fill out a paper application and provide a copy of my drivers license. Another two weeks past and I noticed the listing was still there. So I sent an email asking if my resume had been reviewed. I got no response, so I sent another and another and another,all will the same result. Until Finally Desiree responded that they received my resume and that is was under review. Three more days past without any response. I thought this sort of odd, since my qualifications were exactly what their ad was looking for. I thought that maybe i had forgot to include contact information for my previous employers, so I politely sent yet another email with this information. Desiree quickly responded that the position had already been filled. Although the very next day they posted another ad looking for an experienced plumber.
I did my homework before applying, I found several negative reviews, but decided to apply anyways.
I have several years experience as a manager and could not believe how unprofessional this company is. So if any of you consumers wonder why you can't find good help maybe this will shed some light.

Jeffrey K.

The owner charged me $90.00 for a technician to help me operate an appliance they had just installed. I was never given an estimate of the charges before the product was installed.
This is UNPROFESSIONAL, UNETHICAL, ILLEGAL behavior.
DO NOT EVER BUY FROM OR RECEIVE SERVICE FROM ABC PLUMBING HEATING & AIR CONDITIONING.
ABC Plumbing will back stab you in the back and rip you off. They provide cheap products and do not support their work, their products, or their technicians!

J R.

Beware and STAY AWAY from this company!....If I could give them less than one star I would. We had scheduled someone to come out and help detect a sprinkler leak with leak detection equipment. I was quoted a price and confirmed that they could do the job with Desiree. My husband didn't want to dig up the whole front yard. Steve showed up without the equipment because ""he wasn't told to bring it."" In addition, he said it would be $150, not the $90 quoted. I said I had confirmed the price and would pay what I had been quoted. He said he would come back the following morning at 8:30. He kept hanging around for 20 minutes or so turning on the sprinklers and looking perplexed...Wasn't sure why he did this since we had requested leak detection with equipment which he didn't have. After he left I called their office and spoke to Desiree again to confirm our understanding. She said the price to do the irrigation leak detection was $90 and said Steve should have brought the equipment and would be back at 8:30 a.m. Steve no showed. I called the office and a different woman answered and said I needed to speak to Jim the Service Manager. When he returned the call 90 minutes later I couldn't answer so my husband took the call.

Jim began the conversation by saying ""we're done with this job as we did what you hired us to do."" My husband tried to explain what they were in fact hired to do. Jim did not let him finish and expressed irritation that we would accept the dispatcher's offer to have a plumber bring leak detection equipment when that is not their protocol for yard sprinklers. When my husband tried to respond Jim again spoke over him and when he asked to speak was told ""you can speak as much as you want."" Predictably, Jim listened for only a few seconds before loudly speaking over him again. At that point my husband had taken enough abuse from the ""service manager"" and hung up. With this type of service, of course we would never hire them nor recommend them. Not sure what is going on here but BE AWARE.

Lynn A.

Had ABC out yesterday to work on my kitchen sink drain as it was moving really slowly. After three hours I was left with a sink full of water and a $242 bill to pay. Now the sink doesn't drain at all. I'm in worse shape than I was before they worked on my drain. I waited four hours for the plumber to get here. When he finally called to tell me he'd be here in 20 minutes he arrived in a half hour AND I was charged for the time it took to get here from his job in Woodbridge. They called it a ""portal-to portal"" charge. Wouldn't it be nice if we were all paid plumber's wages to drive to work. I'd give them no stars if it were an option.

Don W.

Steve Reiswig arrived ahead of schedule and quickly diagnosed and fixed our problem.
Steve was friendly, courteous, professional, and the pricing was very fair. We couldn't be more satisfied. Highly recommend.

Aileen M.

We are in Galt and used ABC and have to say they were the worst plumbers we have dealt with. They bumped us a couple times, overcharged us and never fixed what they were supposed to. The plumber was a chain smoker so our house stunk and he was unhealthily over weight. He left during the appointment to grab a part he did not have, was gone an hour, charged us for that hour and I'm pretty sure that means we paid for his smoking and fast food break. We were really disappointed with the company.

Justin M.

We called ABC plumbers for some minor work on a washing machine drain. They were out very quickly to do the repair, and the cost came out below the original estimate. They were honest and friendly as well. What more can one ask for?

Update:

Steven, one of their service men, came out and did a great job installing a dishwasher that a deliver service failed to do. Again, fast service and fair price.

South Paw L.

Words cannot express how important it is to have your toilet flush when it's supposed to. Equally important is finding a company with expert employees, flexible schedules, and an understanding of the seriousness of the situation. After calling around and being told, ""We can be there tomorrow,"" or, ""It's $95 per hour and it could take 1-4 hours,"" speaking to ABC Plumbing was a breath of fresh air! The phone was picked up after just one ring and we were assured that they could solve our problem today. And before 5!
The plumber was there within an hour and was done within an hour!! We can't say enough good things about ABC Plumbing!
On a side note, the plumber was professional, got right to work, and was great with our dog! He was actually the plumber our rental company used when we lived in our duplex, some 10 years ago. That speaks volumes about the quality of this company!
Thank You, ABC Plumbing!!!!!