ABC Plumbing, Air & Heat

Molly M.

4 year old AC quit cooling properly. Called ABC, who had just done a seasonal systems check 1 month earlier. Tech came, spent 2 hours doing various things, including cleaning filters, before finally concluding that I needed a part that was blocking freon, and would cost $3000 plus to replace, basically ALL labor, which was not covered under 10 year warranty. Charged me $278. Said that was the lowest amount he was allowed to charge. After he left, I called another company. Their tech came out, diagnosed the problem in under 30 minutes and charged $79. Same diagnosis, and I ended up REPLACING my 4 year old AC. I called ABC to see if they could explain the $278 charge. Was told a manager would call me in 24 hours. No call. Called again a few days later. Same promise, same result-no call. A few days later, call #3. Same promise, same result-no call. This lack of response to a legitimate question is totally unacceptable and shows a complete lack of concern for their customers. There are lots of HVAC companies out there. I suggest finding a different one.

Scott Z.

Do not use these crooks!!!! My 72 year old mother was given an estimate on 5/22/2020 of $11,904 to replace her entire air conditioning unit (for her 800 sq ft condo). Someone came out today and fixed it. The part was $7 and the labor was $90. Total of $97.00 and her air is as good as new! I called to request a refund of the $89.00 estimate my Mom had to pay and McKayla refused to issue a refund stating the estimate is only waived if you sign to have the work done that day. These crooks tried to take complete advantage of a 72 year old woman who was there alone. I have a call into consumer lawyer Eric Sidel. If they did this to my Mom....they are doing it to other people. This could have been rectified by issuing the refund for the bogus estimate.....but McKayla refused and had the audacity to tell me to CALM DOWN. I'm pretty sure if someone tried to screw over their mother or father...they would be mad too. This is NOT okay. I will take this as far as I can to protect the elderly population out there getting taken advantage of by ABC AIR!

breda r.

Great company who stands behind there service and products they provide, plumbing is one of those trades that you really should be more concerned with the warranty of the services provided then the price,If you think it's expensive to hire a good plumber try hiring a cheep one. You get what you pay for with ABC.

Wendy Y.

Needed a needed a new toilet installed for my home and relied upon """"2021 Pinellas County Florida Five Star Rated"""" by Home Services Review for a vetted plumber. ABC was among the list of recommended plumbers in the area. I'm not sure who vetted them, but they are unethical. Plumber came to my house and offered me multiple options, all of which were very expensive. We agreed upon ABC installing a specific toilet that it would provide for $1,035. (This was the discounted price!) The installation was to take place the next day. The plumber didn't arrive, nor did he call, the next day. I called ABC and they did nothing. The plumber didn't arrive the next day, or the day after. It took FIVE DAYS for the plumber to arrive with NO TOILET. At this point, my family and I were desperate to solve this issue. ABC and I verbally agreed that I would purchase a toilet for the plumber to install. Plumber finally arrived, installed the toilet and told me after the installation that the adjusted price would be $677. This was not an agreed upon price; it was adjusted based on what ABC thought was appropriate. This was not on the contract. And what ABC charges is not in line with what multiple other plumbers (including Lowe's toilet installation) have quoted me. ABC is predatory. They prey on seniors who rely on vetted services from Home Services Review. If Home Services Review had actually """"done the research,"""" they would see that dozens of Florida residents have been scammed by ABC. DO NOT USE ABC. They rely on customers not understanding what their rights are and use unethical tactics and intimidation to get more than what is fair market value for the services they provide.

Bobby W.

Seriously, WTF is wrong with this company. 6 months ago my AC unit went out and these sheisters overcharged me by literally $1000's on my replacement. Fast forward 6 months, the new unit isn't blowing any heat. It's in the low 40s in Florida for the next few days, the coldest it's been this time of year in almost 4 decades. I called them this morning at 9:09AM and told them I needed it serviced as soon as possible because the temperature in my home were approaching 60 degrees. A representative called me back at 12:57PM and told me that when a technician was en route that I'd get a call or text 30-45 minutes before his/her arrival. At 6:48PM I received that text, at the time I was out with my family, so I had to return home a wait for the technician to arrive. It's now 11:02PM and I've called them 2 additional times at a little more than 1 hour intervals and still haven't either received a text or call from any technician. It's so cold in my home that I had to send my wife and daughter with special needs to a friend's house for the night on Christmas (F*cking) Eve. It's 58 degrees and only getting colder in my house and around 42 outside. I'm sure that if it was an employees or the owners home system that wasn't working properly that it would have been fixed as a priority, but because my issue is only warranty work I feel I'm being pushed to the end of the line. I'm going to repost this on as many Social Media sites as possible

Brittany C.

They canceled on us 4x. twice when they had said they were on their way, the 4th time nobody told us & we were waiting. Now on day 8 of the house being in the 90s. We had told them we have foster pets, our own, I'm a Behavior Analyst who had to cancel my appts to get this resolved so it's affecting my patients/clients as well. Plus, I let them know I have Ehlers Danlos Syndrome which inhibits my body from regulating its own temperature- but they just spit in our faces. now they want us to wait 2 more days, but we're going elsewhere. Nos cancelaron 4 veces. 2 veces cuando ya habian avisado q estaban en camino, la cuarta vez nadie nos dijo y estábamos esperando. Ahora estamos en día 8 de la casa estando en los 90s. Les habíamos dicho que tenemos mascotas adoptivas, las nuestras, soy una Analista d Comportamentos y tuve q cancelar las citas con mis pacientes por esto, y que yo tengo el síndrome de Ehlers Danlos, que impide que mi cuerpo regule su propia temperatura, pero simplemente nos escupieron en la cara. ya quieren q esperemos 2 dias mas, pero ya vamos con otra compañia.

Christine P.

The worst experience. I ever had with a plumbing To be honest he really did not know what to do to fix my leak except I needed a $5000 new water system. Then I find out their was a cash and debt service call I never had any cash exchanged I will never Ever use this company

Laurie L.

Call ABC and it's done.That is their commerical i.p.o on tv. It should say call ABC and it's done wrong. My house could have burned down. The wiring was a all wrong.Advice always pay with a charge card. We got our $ back. ABC never came to pick up the junk they put in. I got a master plumber to the job.ABC NOT ONLY THREATENED MY FAMILIES SAFTY. THEY ARE VERY EXPENSIVE AND USE PEOPLE THAT DON'T KNOW WHAT THEY ARE DOING. Do yourself a favor call someone else

Angela P.

I put my trust in ABC. I made them my plumber, with full intention to be loyal. They have good people. But the company model just sucks. My garbage disposer began to leak after 8 years, and since I was battling walking pneumonia, I thought it best to call in the experts. Another great guy shows up for the $59 service call (which is fine, because it's discounted from the bill, if you move forward. But for that $59 dollars I was given a choice of 2 (and only 2) disposers. Option 1 was OVER FOURTEEN HUNDRED DOLLARS! Option 2 was TWELVE HUNDRED DOLLARS. Know how many Insinkerator Badgers you can buy for $1200? At least TEN. Yes, says the guy--but those have a lotta plastic parts. Yes, I say--adding that those plastic parts lasted EIGHT YEARS! So ABC Plumbing charged me 60 bucks for two ridiculous, insane and obscene choices. I hobbled into a big box hardware store, bought a new (and better) Badger for UNDER $150 bucks, and a friend will now install it at no charge. Goodbye ABC. I barely knew ye. And I made a mistake in trusting you.

Scott M.

Better read all the reviews about this franchise before you use them for anything, plumbing, AC, anything. Way overpriced and totally unresponsive to complaints about service. When I threatened to call local TV station about them, they didn't bother to show up for the scheduled appointment. Guess our budding friendship is over! Bob Hughes Gulfport