ABC Plumbing, Air & Heat

M J.

I did not have a good experience at all with this company. They told me they would be out quickly and it's been over a week with no callbacks or follow through. Maybe they're very busy, but I would go with Cool Today or Frank Gay as they did a much better job for me and came out the next day. Also avoid America Air and Heating as they're also too busy for me.

Michael E.

I put my trust in ABC. I made them my plumber, with full intention to be loyal. They have good people. But the company model just sucks. My garbage disposer began to leak after 8 years, and since I was battling walking pneumonia, I thought it best to call in the experts. Another great guy shows up for the $59 service call (which is fine, because it's discounted from the bill, if you move forward. But for that $59 dollars I was given a choice of 2 (and only 2) disposers. Option 1 was OVER FOURTEEN HUNDRED DOLLARS! Option 2 was TWELVE HUNDRED DOLLARS. Know how many Insinkerator Badgers you can buy for $1200? At least TEN. Yes, says the guy--but those have a lotta plastic parts. Yes, I say--adding that those plastic parts lasted EIGHT YEARS! So ABC Plumbing charged me 60 bucks for two ridiculous, insane and obscene choices. I hobbled into a big box hardware store, bought a new (and better) Badger for UNDER $150 bucks, and a friend will now install it at no charge. Goodbye ABC. I barely knew ye. And I made a mistake in trusting you.

Ray R.

Taking advantage of disabled people. That should be their slogan. We called this company to help us with our A/C because we had a carrier credit card. The rep came out and gave us options to partially replace or replace full system. The prices were so high compared to everyone else we decided to just do a partial replacement. Which was as much as other company's to replace the whole system. But we were stuck because we didn't have the cash and had to use the card that they accepted. I made a big mistake by telling them how much available credit we had and low and behold the amount of the fix was exactly that amount. Which was way to much. That night the rep was in our home we were hot and he was trying to contact his manager Justin and he wouldn't pick up because he was eating dinner. So the rep came back the next day to move forward with paperwork and that put us out 4 more days in the heat before installation . Here comes the bait and switch. When he came back his story changed and we went from getting a 2 ton coil and compressor to a 1.5 ton compressor and 2 ton coil And when I questioned him he said that this is what he could do and that it would work. So we were hot and desperate and they knew it. My wife has MS and is very sensitive to heat and stress So we were stuck and they knew it and they took advantage of a disabled person. The system has not worked properly since it was installed and they have sent out technicians that keep contradicting the last one that was here to fix it. One technician last night said they need to match the tonnage and they just won't do it. And the manager Justin will not return our call, send us a receipt.

Joe S.

We wanted a water softener and filtration system in our condo. They put it in but the pressure in the building was to high so it leaked. They spent the whole day trying different ways to fix it but the pressure was too high. Diego was very patient and tenacious but in the end I had it removed. They refunded the money. Although it didn't work out, I appreciated the responsiveness, customer service and professionalism. I would get them again.

Eliot N.

Seriously, WTF is wrong with this company. 6 months ago my AC unit went out and these sheisters overcharged me by literally $1000's on my replacement. Fast forward 6 months, the new unit isn't blowing any heat. It's in the low 40s in Florida for the next few days, the coldest it's been this time of year in almost 4 decades. I called them this morning at 9:09AM and told them I needed it serviced as soon as possible because the temperature in my home were approaching 60 degrees. A representative called me back at 12:57PM and told me that when a technician was en route that I'd get a call or text 30-45 minutes before his/her arrival. At 6:48PM I received that text, at the time I was out with my family, so I had to return home a wait for the technician to arrive. It's now 11:02PM and I've called them 2 additional times at a little more than 1 hour intervals and still haven't either received a text or call from any technician. It's so cold in my home that I had to send my wife and daughter with special needs to a friend's house for the night on Christmas (F*cking) Eve. It's 58 degrees and only getting colder in my house and around 42 outside. I'm sure that if it was an employees or the owners home system that wasn't working properly that it would have been fixed as a priority, but because my issue is only warranty work I feel I'm being pushed to the end of the line. I'm going to repost this on as many Social Media sites as possible

Karen H.

The lady that answered the phone on 12/08/2022 was very rude and not very helpful. Her name is Ialee I believe ,not sure of spelling. She would not give any help or transfer us to someone else and when we called back a couple times she just picked up the phone and hung up. Very,very unprofessional. No customer service at all. Terrible! Terrible!

Richard R.

Way overpriced and terrible customer service on the phone... Jasmine, the tech who showed up was very nice and that's the only reason they got one star instead of zero.

Rod K.

Didn't look at yelp before i called them. I made the mistake. They dispatched a tech out of bradenton to cone out and service my airconditioning unit. He did do some investigative work, and fixed the electrical issues, and replaced the fan under warrantee. However the 650.00 charge to do the work was way overpriced for the work performed. I felt guilty in that i asked for an experienced tech to come out to fix my unit. Didnt know that they had to pull someone from bradenton to find them. I felt that i then should have paid for the guys time coming from and back. In the end, it was just a bad deal on my end. Would not do it again.

Carole T.

Do not use ABC plumbing. They cheated me out of a lot of money, and I have the receipts to prove it. They gave me an estimate on replacing several water pipes. When they came and did the job, which was 2 weeks later, they only replaced one small piece of pipe and charged me the full amount of all the pipes they were supposed to replace. That came to $2687. Don't let them cheat you.

Felix G.

If I could, I'd give them a -5 stars for thieves. They sold me a tank-less water system for $3,267. I was in need after my water tank began to leak and was turned off. The man went out to the truck, was there for while and came back with this estimate. There was no break down in the cost. Later I found out that the tank-less heater he sold me is $649 in Amazon. No senior citizen or army veteran discounts were offered. it only took approximately 2 hours to install. Also, they don't seem to be local, I called them because I found them in the 5 Star Rated 2022 Pinellas County Florida book. I wish I would have looked here first.