ABC Plumbing, Air & Heat

Eliot N.

Seriously, WTF is wrong with this company. 6 months ago my AC unit went out and these sheisters overcharged me by literally $1000's on my replacement. Fast forward 6 months, the new unit isn't blowing any heat. It's in the low 40s in Florida for the next few days, the coldest it's been this time of year in almost 4 decades. I called them this morning at 9:09AM and told them I needed it serviced as soon as possible because the temperature in my home were approaching 60 degrees. A representative called me back at 12:57PM and told me that when a technician was en route that I'd get a call or text 30-45 minutes before his/her arrival. At 6:48PM I received that text, at the time I was out with my family, so I had to return home a wait for the technician to arrive. It's now 11:02PM and I've called them 2 additional times at a little more than 1 hour intervals and still haven't either received a text or call from any technician. It's so cold in my home that I had to send my wife and daughter with special needs to a friend's house for the night on Christmas (F*cking) Eve. It's 58 degrees and only getting colder in my house and around 42 outside. I'm sure that if it was an employees or the owners home system that wasn't working properly that it would have been fixed as a priority, but because my issue is only warranty work I feel I'm being pushed to the end of the line. I'm going to repost this on as many Social Media sites as possible

Karen H.

The lady that answered the phone on 12/08/2022 was very rude and not very helpful. Her name is Ialee I believe ,not sure of spelling. She would not give any help or transfer us to someone else and when we called back a couple times she just picked up the phone and hung up. Very,very unprofessional. No customer service at all. Terrible! Terrible!

Richard R.

Way overpriced and terrible customer service on the phone... Jasmine, the tech who showed up was very nice and that's the only reason they got one star instead of zero.

Rod K.

Didn't look at yelp before i called them. I made the mistake. They dispatched a tech out of bradenton to cone out and service my airconditioning unit. He did do some investigative work, and fixed the electrical issues, and replaced the fan under warrantee. However the 650.00 charge to do the work was way overpriced for the work performed. I felt guilty in that i asked for an experienced tech to come out to fix my unit. Didnt know that they had to pull someone from bradenton to find them. I felt that i then should have paid for the guys time coming from and back. In the end, it was just a bad deal on my end. Would not do it again.

Carole T.

Do not use ABC plumbing. They cheated me out of a lot of money, and I have the receipts to prove it. They gave me an estimate on replacing several water pipes. When they came and did the job, which was 2 weeks later, they only replaced one small piece of pipe and charged me the full amount of all the pipes they were supposed to replace. That came to $2687. Don't let them cheat you.

Felix G.

If I could, I'd give them a -5 stars for thieves. They sold me a tank-less water system for $3,267. I was in need after my water tank began to leak and was turned off. The man went out to the truck, was there for while and came back with this estimate. There was no break down in the cost. Later I found out that the tank-less heater he sold me is $649 in Amazon. No senior citizen or army veteran discounts were offered. it only took approximately 2 hours to install. Also, they don't seem to be local, I called them because I found them in the 5 Star Rated 2022 Pinellas County Florida book. I wish I would have looked here first.

Larry W.

The first time I called them, they lost my appointment. They rescheduled for the next day. Replaced capacitor in outside HVAC unit. I paid them $47 to become a """"member"""". With some perks. The next time I called them was to swap out a kitchen faucet. The plumber was inexperienced. For some odd reason, he disconnected the hot water connection to the dishwasher. Cold water ran out. He asked if I used cold water to do my dishes!! To swap out the faucets, it took two hours (!), and with the discount I was charged $500!!!! Their prices are outrageous even for those of us who paid the $47 to be a """"member"""". Today (June 23, 2022) I called because I needed two outside faucets replaced. The representative sounded like she was calling from Mars. The connection kept breaking up. After more than eight minutes of giving my information so she could verify my account, I asked to talk to her supervisor. There was no supervisor on duty!! C'mon. Any time a business is open there has to be a supervisor. This is NOT a local business. When you call their toll free number, you get some kind of national answering service. IN SHORT, DO *NOT* DO BUSINESS WITH THIS COMPANY!!! CHOOSE A COMPANY THAT'S LOCAL. i wish I could give them a ZERO.

Marie D.

The advertisement of their Club is such false advertisement. It is to give the customer priority scheduling so time and time again I'm the 1st or 2nd order of the day and today is another false guarantee: I've waited for service since 8:00 this morning and it is 6:30 p.m. and I'm still waiting. Christmas is coming too. This is the worst company I have ever dealt with. I missed two appointments because it's not a company with integritty. I believe in """"one's word is their word. This has not been my experience. I'm only told what I want to hear. So disappointed.

Lisa S.

After a very short power outage my a/c would not come back on. Called them and they scheduled me immediately. They send you a profile with pictures on your technician ahead of time so you can feel confident letting them in. He was very cordial professional and quick, checking everything And diagnosing the problem. He arrived within 2 hours of my call. Highly recommend them!!

M L.

I called them for an air conditioning tune up for 59.00 and all I got was taken.All that happened was they opened my air handler showed me that the coils were rusted. They closed it up and went to the air conditioner and took pictures and basically told me it was in need of replacement. When I called to complain that I did not see any work done they said well it should be wet all around where they said they flushed it out, not a drop of water was present. I was told that a supervisor would call me back but all I got was another rep. So much for their 100% customer satisfaction. DO NOT USE THESE PEOPLE!!!!!!!