Aaron Crandall Plumbing

Jo B.

Wow! What can we say? We've found our new """"forever plumber""""!!!! We recently did a bathroom remodel and everything went well UNTIL the shower handle and valve were ready to be replaced. The handyman we hired did a great job, but he was unable to figure out what to do with the handle. We purchased a Pfizer bronze handle and shower head, but it didn't include a valve. Our ignorance of how the valve system works really caused the problem. The same was the case with the handyman. He was at Home Depot for over an hour trying to figure out what to do at which time, we decided to call a plumber. We took to the internet for a list of phone numbers for local plumbers and started dialing. We called FOUR different plumbers and got FOUR voice mail recordings. We got lucky on the FIFTH call which was to AARON CRANDALL PLUMBING. A person, Aaron, answered the call. After describing the issues we were experiencing, he asked me to send a picture of the existing handle and the new handle. Within MINUTES of getting the pictures, he called me back and explained exactly what the issue was!!!! Who knew that a Pfizer handle will NOT work on a 1992 Delta valve, or that that particular valve was no longer available??? Aaron did! That's who! :) To our surprise, Aaron indicated he could stop by on that SAME DAY! He came by the house and was very cognizant of the current Corona situation and informed us he would need to practice 'social distancing' and asked us if we had face covers! He brought a can of Lysol with him and was very thorough in disinfecting EVERY area he came in contact with. Aaron explained our options, one of which was to stay with Delta but they had NO BRONZE finishes available, only nickel and chrome. Neither of these finishes sat well with the interior designer, a.k.a. - my wife! :) We called around town and found a bronze Moen set at Lowes but there was only 1 of them left in stock. We reserved it and Aaron got to work. He had to cut through the wall on the back of the shower and he replaced the valve with one he had on the truck while my wife picked up the handle and shower head. He placed an access panel there which will come in handy if we ever need to access it again! After completing the work and giving us the bill at a price we previously agreed to, he told us the new Moen set actually came with a valve, so he gave us a discount for that!!! He just kept that valve as a replacement for the one he used from his truck!!! He knew how ignorant we were to plumbing issues and he could have EASILY taken advantage of us, billing us the full amount and keeping the new valve! That act alone showed us we made the right decision using him. If we ever need a plumber in the future, I will ONLY call Aaron Crandall Plumbing!!! Thank You Aaron!!! Alan and Kellie K. - Palm Coast

Rosalind P.

My shower water was not hot enough, kitchen sink leaked, and toilet made a loud n when it refilled after flushing. All three issues were taken care of in one hour and the results were excellent.

Jenny S.

We were recently in need of a water heater in our rental condominium. I called Aaron Josh, based on the positive reviews, and was not disappointed. Aaron was very responsive and professional. Since he was familiar with all the parties involved, Aaron did all the coordination to get the job done quickly. I would highly recommend this firm for plumbing services.

Jon D.

""""I arrived at my condo in Palm Coast to find no hot water. I texted them to explain my situation and got a quick reply. We traded texts with photos of the water heater that wasn't working. They INSTALLED NEW VALVES so we could shut the water off and work on the heater. The original outdated brittle plastic valves wouldn't work anymore & changed to state of the art brass ball valves. The installation was flawless AND they cleaned up the area around the water heater as well. FIVE STARS IS MY RATING AND IT WOULD BE TEN IF ALLOWED. Josh and Dave are simply the best!!!!""""

Tri L.

Top notch if you ask me!. I have had Josh work on several projects at my two houses during past five years and he has never failed me. His willingness to chat with me when I had questions. He always helped me gain better understanding of what it takes to do some of the projects. At the most recent job, he was installing a commercial hot water heater at my vacation rental house. The first one was delivered with a dent in the outer shell. Instead of proceeding to hook it up, he sent me pictures and gave me several options. This helped me decide to get another one. He was perfectly fine with it even though he would have to make another trip to the house to complete the job. I call that top-notch service and professionalism.

Thomas A.

I called one evening and they came out to look at my issue the next day. I needed an additional spigot in my fenced in yard. They came out on time the following Monday morning and completed the job in just a little over an hour. Very reasonable pricing and great work! I will definitely call again if anything else comes up!

Linda N.

We bought an older house a few years ago, so there have been the expected issues (outdoor hose faucet bibs that started leaking, shut-off valves that no longer shut off, a sink faucet valve that just """"went bad"""" - Aaron always came promptly and managed to repair or replace the part on that same visit! I will continue to call them when ever necessary.Steve Robertshaw,Palm Coast

Wilma B.

We redid out kitchen so had to have the water, dishwasher, and disposal reconnected. They warned me that the countertop would probably take longer that expected and he was correct. This is the second time we used them and are really happy with their quick and professional service. Vivian & Mike Reed

Anna M.

Loved that he scheduled us on a weekend, during covid he showed up in a mask. Job was done efficiently and professionally. We would definitely use his services again.

Susan B.

I had an emergency today and Aaron was on it immediately. I have just moved in and was putting up shelf's in the garage. My stud finder located a stud that was actually a 1/2 inch pipe. One self tapping screw later and I had a new fountain in my garage. This is a new house to me and a new State. I had no idea where the water shut off valve was. Aaron dropped what they were doing and got over to my house and pipe was fixed. Crisis averted and I am very grateful for their help.