AAA Preferred Plumbing

A Y.

Michael is awesome. I needed a plumber to do some work on my rental property in LA (replace a corroded faucet and unclog a bathtub drain). After two other plumbers gave me the run-around, Michael came out the next morning at 8 am and did everything he promised and stuck to his estimate. He called me immediately after the work was done and took my credit card over the phone, sent me a receipt electronically, and then emailed me a copy of the invoice. I wish every company I worked with was this great. Thanks Michael!

VIVIAN B.

I had a GREAT experience with Michael about 2 months ago. I called several plumbers, but Michael returned my call right away. I should have done my review right away because this was 2 months ago and my memory is not good, but what I absolutely remember is that he returned my call fast, did a fabulous job in my 4-plex, unstopping one tenant's kitchen sink AND the sink above her on the 2nd floor; then he changed out the bathtub faucet which was spraying wildly, PLUS after I saw that he did such a good job on those two jobs, I asked him to check the tenant's bathtub faucet across the hall and he once again he came through for me.... he knew EXACTLY what to do right away -- no trying to figure it out.

One of the things that made Michael so special, is that he had all of the parts needed on his truck and didn't have to go to the store and come back, which always runs up to bill .... but ALSO I want to mention that the 2nd tub that he replaced the faucet on, I had hired a different plumber the day before to fix it, but that plumber, who was very nice, but had a hard time trying to figure out how to fix it... he tried several different things, including going to the kitchen and seeing if he could use the trap door on the other side of the wall to get to the tub ... he finally settled for a repair that was a little better but STILL not working properly. I paid him anyway, but when Michael from AAA came the next day, he went right to his truck and replaced the faucet in MINUTES. Everything that I asked him to do, he did promptly and expertly AND TOP IT OFF WITH VERY VERY reasonable price.

Again last week I needed an emergency repair with another tenant who had a problem on a early Saturday afternoon. Michael called me back within minutes after he got off the freeway and apologized that he couldn't get to me until probably after 7 p.m. because he was on his way to a wedding. HOW CONSIDERATE IS THAT ... WOW! I didn't want him to rush his family outing so I wished him well and called another plumber who was able to come through for me.

Michael, at AAA PREFERRED PLUMBING is definitely a keeper ... and his lovely son was so nice to pitch in and help with the roto-rooting and final cleanup while Michael was working on the next job upstairs..... I LOVE to see family working together building skills for the next generation coming up. You will love this company .... (my reviews are usually 5-star or 1-star because I'm a little picky and don't like to give a bad review to someone, thinking maybe I am too picky -- so I usually only review the EXCEPTIONALLY GOOD or the ""real scammers,' and prefer to give the others the benefit of the doubt.

Zap R.

I found Michael on a homeowners' rating site where he had good reviews, so I gave him a call while I was collecting estimates to replace a toilet. I was able to reach him easily--I actually spoke with *him*, not a booker/receptionist--he asked the right questions and quoted a great price. Once the toilet arrived I called him back, and was able to book a date/time. Unlike other contractors, he called me back as agreed the day before to confirm the appointment. Today he and his son arrived on time and got right to work. Once he was done I asked him to make a couple of unrelated fixes to another toilet and the shower faucet. He gave me an off-the-cuff estimate for both, and did the work same-day. I hope I don't need a plumber again soon, but sooner or later I'll definitely be calling Michael again. In the meantime, I'll certainly be recommending him to my friends and neighbors.

Laura K.

Mike did a plumbing job next door, to the joining condo, and put the tools through our drywall into our dining room. He admits to doing it but will not fix my drywall as he said he would in the beginning. He has insurance to cover excess damage he causes. I'm still not finished with him yet. He hung up on me.

Jay T.

Michael was absolutely professional, amazing and thorough. He replaced my 30 year old faucet in my bathroom. It was corroded and very hard to get off. He did it flawlessly. No mess, he cleaned up after himself and explained all of his work. His pricing is worth the work. Very honest and trustworthy. I would call him for any future plumbing problems with out a doubt.

Christian R.

The first job was for a completely clogged shower drain. he was able to come out the same day within an hour of going on Angieslist.com and he cleared the drain completely. He even went under the house and checked the pipe for corrosion or any other issues that could cause the pipe to clog again. Michael went above and beyond to make sure I was a satisfied customer and for a reasonable rate too!

The second job was the removal and replacement of two long time leaking stems for the faucets in the shower. I thought it was an issue with one that the screw had broken off of, but after Michael investigated, he called me in to let me know both stems on the hot and cold handles were corroded from years of leaking. He said he could salvage the hot water stem, but I elected to just replace it instead to make sure I don't have to worry about corrosion for a long while. He replaced both quickly and efficiently. He also replaced all of the clear plastic handles with beautiful chrome handle that actually look like they were the original handles in the shower, simply beautiful.

Michael is simply an honest and hard working plumber who does not price gouge, or come up with needless work to do for you. He is incredibly responsive, customer focused, and professional. I will call Michael at AAA Preferred Plumbing Inc. again and again for all my plumbing needs.

Pat D.

I called Michael at AAA Plumbing to clear a kitchen drain stoppage. He explained he had another call but could be at my home by 10:30 am. He was there by 10. He was friendly, professional, done in a timely manner, and cleaned up after himself. He went the extra mile in giving me a tip to maintain my drains.
I would call him again without hesitation.

PLUS he has a really cool-looking truck!