AAA Plumbing & Solar

Jessica B.

This plumber is HORRIBLE!! Just read his rude comment below. As for the lady that thinks we need to hear the other side. This man has been complained about by all of his reviewers except 2 people.

This man was sent to me by Home Warranty. I had a leaky valve behind my fridge. My dad had put a hose on it so that we could drain the water to the sink and it would not wet the dry wall and floor. He got here in a hurry looked at it put a cap at the end of the hose and said that the part would take 2 weeks to order (a part that he could have gotten from Home Depot or Lowes, which is across the street from my home). I had to remind him that I needed to pay him I did NOT try to get anything for free as he so rudely suggested about his customers below.

2 weeks later he didn't call so I gave him a few extra days and called to ask if the part had came in. He said he could come look at it. I asked if the part had came in and he was like oh I have it. By this point I was annoyed but trying to be patient as this man is old. He gave me a time to come by a week later and showed up an hour late. He was here for an hour and spent more time outside on the phone with another job. He replaced the valve with an old broken valve and didn't check if it was leaking and put the fridge back. And he took the $40 hose my dad bought with him.

I came home two days later to my brand new hardwood floors swishing. We pulled the fridge out and the valve was squirting water! We had to turn the main water off. I tried calling him and so did my mom. He would not return our calls and told home warranty that he would get here between 3-6pm the next day. I work from home so not having working water is a big thing. I called him from a friends phone and he answered. I explained the situation and told him he needed to come sooner as I have no water and if he caused damage to my floors he would be paying. He said he wasn't getting here sooner and wasn't going to try to call home warranty and have them send someone else. He also said to have my insurance call his then rudely hung up on me before I could tell him about returning the hose.

I called him back after getting a different more professional plumber out here. Of course the call went to voicemail. I left him a voicemail letting him know he had until Friday to return the hose he stole, I told him I would be reporting him to the licensing board and calling his insurance as well.

If your warranty company gives you this man ask for another plumber! He came to fix and issue and made it worse!! If I could give him negative stars I would.

Marti Q.

Terrible customer service. I would never recommend this company to anybody. They were sent to me through The homeowners policy that I had from the previous owner. Do yourself a favor and find a better company

Tonya P.

AAA was referred by my home warranty company. They nicely called at 8a and gave me a 4 hour window 10-2. I asked if they could narrow and they could not and indicated I could get a call 30 minutes prior.

I called them after waiting until 1:45. They indicated another hour and half or two hours. They didn't know that earlier???

After expressing my displeasure that the time frame -- not rudely at all, Phil told me he would not come at all. He was arrogant and unprofessional and hung up on me.

Christine W.

Had a appointment from 10 to 2! A no show or a late call, I won't use them again . Bad reviews also on yelp, mr. and mrs. wiemero

Donna S.

Phil the owner of this company is an absolute jerk. He was at my house at least 6 times to fix the same valve. When he said it was fixed, I paid him. However, when I examined it, the valve was crooked as were all of the devices in the shower. AND he scratched the new faucet cover. When I called him to return and fix it properly, he avoided my calls (10 to 12 of them) and never picked up...... Then I blocked my phone # and he picked up and we made an appointment for the next morning. He was a no show. He proclaims himself to be an excellent plumber..... Which is opposite of the truth. Whoever posted that he's a good honest plumber must be related to him, because this guy is a total rip off artist. Unskilled, negligent, incompetent and unprofessional.

Danny A.

We had a great service call from Phil addressed every concern we had with our home and fixed what he could at the time the rest he had to call into the home warranty company for the bigger repair. Was very professional and helpful with additional advice he had for us. Thanks Phil great job

Fernando E.

Horrible experience with this company. They were assigned to me by my home warranty insurance. Bad service from the initial phone call, I had made an appointment in the morning from 10 to 2pm. When he finally showed up around 4pm he stated that because my home did not have a clean out drain he could not fix my problem of a slow draining drain.

He was literally at my home for about five minutes looked at my clogged toilet and told me he could not fix my problem because he did not want to get on the roof where the main drain pipe was located. He still had the nerve to charge me $65 dollars for his ""services. "" AGAIN HE ONLY LOOKED AT MY TOILET AND TOLD ME HE COULD NOT FIX IT, STILL CHARGED ME $65 JUST FOR COMING OUT.

I then called my friend who said he had a friend who was a plumber. That plumber came over that same night, moved my toilet and snaked my drain through there. About 30 minutes later my problem was fixed and he charged me $20.

Oh I almost forgot, AAA PLUMBING wanted to charge me $1,200 to add a clean out drain to my home.
Wow when all he had to do was was remove two screws from my toilet and snake my main drain pipe.

Judy M.

I found Phil of AAA plumbing to be very professional, courteous, polite, timely, and honest !
I highly recommend this gentleman and his professional opinion.
I did find him through my home warranty plan, but if you need a good honest plumber He's the one to call!!

Steven D.

This is by far the absolute worst group of people you could EVER have come to your home! They where sent over by the home warranty company to fix a drain in my tub ( the tub my 2 baby girls use ages 3 and 6 ) not only did they not fix it he left it a TERRIBLE mess not only did he leave what he took apart undone he thought it was OK to leave black smelly water in a tub that won't drain and when I asked him about it he said that it wasn't his problem and gave me attitude about it. If you have a family and care about them and there well being I would stay as far away from this group as possible. I actually have a picture of the mess they thought was ok to leave behind I hope I can figure out how to post it in hopes to save as many people as I can from this awful group!

Toni D.

If it were possible to give negative stars to this company, I would do it. Of course he was sent by our home warranty company. Of course he didn't show up on time. Or on the right day. He diagnosed our problem and left an illegible piece of paper behind. I called for a report of his diagnosis (needed by our insurance company) and he said he would drop it off the next day. Of course he was a no show. And of course he stopped answering our calls. I finally got him on the phone (by calling from a # he didn't recognize) and he answered. Once he heard what I had to say he hung up on me. Now I get to start the process all over again (and pay again). I thought this loser would be upset by a bad yelp review, but in reading what his customers have to say I can tell I have lots of company in my dissatisfaction with him and the company.