AAA Pinpoint Leak Detection

Karla K.

John and Christian came out to our home to help us find the source of a leak. It ended up being underneath our driveway. They were quick and thorough and very reasonable. Professional quality and I would definitely recommend their service

James S.

John from Pinpoint was superb. I got the recommendation from a plumber I trust and they did not disappoint. He found the leak in our main supply line very quickly but also took the time to answer tons of questions. 100% recommend.

Dennis P.

We had a technician come to give an estimate for a suspected leakage. After examining our home, we were given the diagnosis of a suspected leakage in a certain location of the house, however it was only a guess since he was not sure. Unsatisfied with the uncertain diagnosis, we called a plumber who found the real problem. Since we paid PinPoint a fee of $295, we felt that we should at least have the manager come by and recheck and confirm the plumber's evaluation and fix the problem that his incompetant technician could not definitely find. Upon calling the manager, Joe, he told us he would come out to recheck the problem, however he said if he either finds that the plumber was correct or that he uncovered any underlying issue, he would charge us for doing the work. We told him that we already paid him for nothing and at that point he started to revoke the companies qualifications to repair ""certain"" structures.

From then on the conversation went south and it is here where I rest my case. Without going into the details of such customer disrespect, I suggest when looking for a leak detection company, choose someone else. Do your research and make sure the reviews are good.

Dr. Dennis Pick

Mikhail P.

Came to my aid when I had a slab leak. They were available the next morning, found the leak, and did the job for the quoted price. A+

S M.

Called Pinpoint in the morning and they arrived within three hours. Mike and Scott listened to my suspicions about what I thought was the problem. They took out their listening devices and proceeded to isolate the cold water line that had brust. It took about an hour to pinpoint the leak. They opened up the wall by cutting the wall board in the garage and marked the offending water line, so that my plumber could repair the line. Very efficient and pleasant to work with. Now it's time for the plumber!

Tammy A.

I hired Pinpoint Leak Detection to find a gas leak at my parent's home. I called them at 3PM on Monday and they arranged for Danny to come out to my parent's home at 8:30AM on Tuesday morning. Danny was extremely helpful and professional. He called to inform us when he was on his way. He took time to explain the process and then explained his finding. He detected the leaks quickly and informed our plumber of the locations so they could be repaired the same day. I am so grateful to Pinpoint. I will always recommend them for leak detection.

Raul M.

Our appointment was scheduled for 1pm, but we got a call from Scott around 12:20pm that he could get here sooner, so he arrived in 5 minutes.

We thought we had a very small leak somewhere in our lines, because we smell a musty odor under the house. Scott checked the meter by the street and saw that it didn't show any signs of a leak, so he took one of those sensor gadgets to the main lines to confirm. And nothing registered. He could have easily have left it at that, and charged us the cost of the service. BUT, he did NOT. Instead he wanted to see why there was a musty odor, so he actually went under the house, and the crawl spaces are very very cramp. And he covered the whole house under where there were pipes, and he FOUND the source of the smell! It was a break in the drain line under the kitchen! That spot was way across the other end of the house from where the crawl space entry was!

We are so glad he found the leak, PLUS he went back AGAIN, to take a video! He also gave us a referral of a plumber that could do the job right away. We called that plumber and he was able to do it the same day, he arrived in less than an hour!

Thanks Pinpoint & Scott for your AAA service!!!

Jennifer S.

John arrived same day and located the leak in the hot water pipe under our house. Very kind and answered all my questions. He also referred the plumber for repairs. Would definitely use Pinpoint again.

Sabrina G.

This company inspected our sewer before we bought our house over a year ago. They took video of the sewer pipe running from our basement to the city main and proclaimed all to be well.
They were wrong. It turned out the sewer was broken. The video they took showed the pipe break, not a connection to the city main.
We had to spend over $10k to repair the sewer.
Had the company done a proper inspection and diagnosis we would have been able to negotiate the house seller paying the cost of the sewer repair before we bought our house.
DO NOT USE THIS COMPANY.

Pat M.

I had a sewer smell in my master bathroom. I had 4 different plumbers come try to find it. I had 4 different solutions suggested. I had advice to tear out two different walls and jackhammer the slab. I had a wife suggesting I call Pinpoint before moving forward. I had Jeremy and Dan come out. I had a mark on one wall telling where the problem was. I had a plumber come out and find the problem exactly where Pinpoint said it was. I had a sewer smell in my bathroom... but I don't anymore... because... I had Pinpoint come out. You guys rock!