AAA Paradise Plumbing & Rooter

Christina B.

Our water heater went out today and having an 8 month old we couldn't waste any time getting it fixed. We called to request a technician and Richard arrived promptly within the timeframe we were advised. He was courteous, professional and efficient replacing and installing the new part and getting our water heater up and running within 30minutes! I would definitely recommend Richard and this company for their friendly and professional service.

Margaret A.

Our garbage disposal wasn't working at all. Joe came and fixed it quickly and for a reasonable price.
He also was extra nice to our Labrador who would give him 5 stars too if she could.
We appreciate the honest, professional and friendly service - this is the 3rd time we've used this company and 2nd technician. Very happy all 3 times.

Ashok S.

Never use this dishonest outfit! Please learn from my mistake in calling them to give me a plumbing estimate. First, they charged me around $50 per unit just for inspection. The City had already inspected the whole building and told me what to do with different aspects and part of it said to get a licensed plumber for the plumbing part; and as all people do for a big job, you get several bids. This AAA plumbing's bid was outrageous, with inordinate conditions that were nothing to do with plumbing and were already being deal with separately, as required by the city. Their bid was an open-ended bid, could be increased at random when work started!
After the inspection, this Jeremy guy threatened not to leave unless he was not paid, even though we never said we would not pay him and had agreed as soon he was done to pay him. He started (after the inspection) with various threats about peripheral issues (that we were dealing with other specialists as asked by the city) that were not his specialty, instead of dealing with the plumbing issues he was called for.
Then he threatened me to call the City, even though we were doing what the City told us as they had already fully inspected the building and had specified what they wanted. He was called and paid his price simply to give a plumbing estimate yet his concentration was not on plumbing, but issues we were dealing with already with other specialists as asked by the City.
Then this Jeremy called me again today to threaten me again, complaining why I did not return his call, and if we did not use them, he was calling the DA, even though I told him as it was a large job, I needed to get some more estimates (as any person would). Then he berated me that other plumbers may cut corners, even though we would have to present their detailed bid to the City for approval! As if he was the only qualified plumber. He was already paid for the estimate he gave us (and refused to leave unless paid, that we were doing so)! So it is not that he gave a free estimate!
I have dealt with contractors and this outfit is the most dishonest and shady outfit. It is like no one uses them for big jobs and they threaten you to use them! Please learn from my experience and be aware. You can learn from your experience and someone else's. Please learn from mine. You will do yourself a favor in not calling them for their estimate (and they charge you a hefty amount just to give you a bid).

Gwendolen T.

Awful service from technicians.
They were rude and seemed unhappy to be there .
They poked a hole in the blockage with 1/4 snake, turned on the water for less than 60 seconds and left.
That evening everything backed up again.
$185 for nothing !
Called Dutton plumbing out the next day and got spectacular service from their technician. Will never use or recommend AAA Paradise plumbing again.
Costumer service is everything and these guys know nothing about it .

Ky A.

Steve C. Was very nice and very helpful he did a amazing job thank you again and he was on time. Thank you from Jesse and Kiaya.

John M.

Never EVER use this company. They came out to clear my sewage line on Labor Day 9/4/18 and even though I said from past experience it was essential to use a 4"" cutting blade on the rooter, the guy put NO blade on it, informing me how many drains he's cleared with no blade. When I insisted on an actual cutting blade, he put on a 2"" blade and went through again. Now it's Thanksgiving weekend and I have a blocked line again. The kicker is that we are rarely at the house, and the two of us have spent less than two weeks here since this company came in September.

Dina W.

Had two clogged drains that needed to be snaked. Used Yelp as a point of contact to find a reliable rooter service. The men that showed up were nice but the price to have a sink and tub snaked was $335.00 and it literally took 20 minutes max. Would not recommend to my friends due to the cost of their service

Mark L.

Contacted AAA Paradise Plumbing & Rooter using the online contact information on their website and I received a call within the hour, and on a Saturday evening. Thought I would have to schedule for a weekday and was pleasantly surprised that they had someone on shift and available. Made the appointment for later in the evening. Mathew was on time, professional, and courteous. AAA Paradise Plumbing & Rooter will be my go to for future services. Great service. Thanks!

Sean M.

Super responsive and fixed my shower faucet in a very timely manner. I would highly recommend to anyone.

Scott G.

Solid company and solid professionals. Had an issue Sunday night, called at around 7pm, and someone was at my door at 7:30. Jeff was the technician, and he was incredibly professional and helpful. Cleared up a blocked pipe really quickly, and the price was incredibly reasonable. Will use AAA paradise as my plumbing company going forward.