AAA Home Services

Chris R.

The service person was great! The lady who answers the office phone could use some customer service training.

Ryan H.

Tim was excellent with fixing a number of plumbing issues. Explained everything as he went

Brenda B.

I have used this company for 15+ years boy have they changed I have an under the counter ice machine. they came out looked at it for two minutes. Told me I needed a part. Ordered it $600 later they didn't even stay to make sure it was working the next day nothing still. came back out told me I needed a $1700 part and proceeded to tell me they could sell me one. I think they're more about selling appliances than fixing. they have became very rude and arrogant almost like they're annoyed to have to be here to fix your appliance. beware go somewhere else.

Alysha D.

We set up an appointment for furnace/ AC maintenance. Austin was excellent - very personable and professional. Would recommend and use again.

Todd N.

On 9/12/23, AAA came to diagnose my LG fridge error code. It needed a FREEZER fan motor. They incorrectly wrote down on attached invoice REF Motor causing an initial delay. I paid for the $89 service call/diagnostic, and gave $100 in cash to be applied to the total. The part never came. I called weekly and was told ""Waiting on a Parts drop"" Maybe this Thursday, or next Wednesday, but never. Finally, on November 27, 2023, a local repair company got the part and installed. When AAA finally called with the arrivial of the part, I spoke with a female (whose name i cannot recall in February 2024) and jotted down the information to email for this entire process, since I had it repaired. I belileved this to be an amicable offer since they did not one time attempt to call me in nearly 2.5 months of having a major applicance not working.As requested, I sent the email on December 15, 2023. I got a call from AAA on 02.07.24 denying this offer from December, 2023, because I could not recall the name of the person with whom I sopke. The person, who stated she was the owner, didn't even look closely enough to recognize the overpayment. The entire experience with this company has been disappointing, and the lack of any sort of customer service is beyond explanation. I certainly expect that I will receive the same response others get about a service call charge. What I expect is that this company honors its original offer to refund the $89 and $11 overpayment and do the right thing.

Wendy V.

fast, efficient, professional and did a great job. he asked if I was having any issues with the furnace that he should address so he could take care, i did not.

Ronald L.

I called AAA to request a plumber. They asked what the issue was, once I explained the problem, they gave me the first day they had availability. It was only a few days away. I scheduled the meeting and the plumbers arrived on time. Dave and Colin were friendly, examined the issue and created an estimate pretty quickly. Once I agreed upon the cost, they started to work. They completed the work and cleaned up after themselves. Everything worked great. I also said I had another issue which they looked at and gave me an estimate for that. I called the office back and scheduled another appointment, asking for Dave again.

Rick S.

Had a relatively minor issue which required partial disassembly of dryer to remove change that had lodged under drum. They came when advertised and promptly fixed the issue. Bill went above and beyond to complete the work in a very cramped space we use for washer and dryer. Very positive experience.

David B.

These guys provide quality service, upfront pricing and nothing but professionalism. AAA should be your first stop for plumbing.
Thanks to Robbie and his crew. Great job.

Bridgett T.

This is the second time that Jeremy has provided excellent plumbing service to me, and each time he was professional and explained the entire process and any alternatives if needed. As far as I'm concerned, he knows his stuff. Jeremy has a very pleasant demeanor too. This company and their employees are awesome! I called them for help and they were here the next day! Can't beat that!