AAA AUGER Plumbing Services

Matthew H.

To be clear, they only gave me an estimate. The tl;dr is that the person who came to give me an estimate didn't listen to my suggestion and quoted me absurd work for an absurd price. I passed. Don't trust their estimate without verifying.

UPDATE: They reached out to me and were very kind. A more detailed version of this is that the estimator basically told me that he would have to cut my foundation to get to the the vent pipe to replace me toilet drain. You could see the pvc elbow not far down in the hole and it looked like there was a bit of additional pvc glued into the sleeve. I asked if he could just remove that ~2 inch long bit of pvc, put in a longer one, and then I would have a proper toilet drain that I could put a flange on. He said "nah" they would have to pull permits and cut the foundation to the tune of ~$2800. I bid him farewell and did it myself for $50.

Rouser O.

Amazing prompt service! Trent was fast at diagnosis and so pleasant to work with...I will call them again! Beyond reasonable pricing Thank you!

Karen K.

I highly recommend AAA Auger Plumbing Services. Bryan arrived exactly on time and there was no extra charge for coming on a weekend. He fixed my leaky faucet in no time at all. Bryan is friendly, efficient, and professional. My overall experience was very positive and I will use their service again.

Michael D.

They messed me over about 6 years ago, but thought might give them another try because they are so close to my home and they advertise things like same day service and 20 minute quotes, etc. Well, it's been 48 hours and I still haven't heard from them and my water heater is still broken. I say they shouldn't advertise what they cannot do.

Nicolette M.

I cannot believe AAA got my disposal working again! This thing had been jammed forever and I swore I was going to have to replace it. In fact, I'd had another plumbing service come out before AAA and tell me that the disposal was rusted solid and needed to be replaced and gave me a $450 quote for that. I decided to get a second opinion and picked AAA because I sent out several bids via Yelp and liked the owner's response.

The plumber that showed up was confident he could unjam it and, because I had that other quote already, I was trying to convince him that I just needed to replace it and kept pushing him to give me a quote for that.

Boy am I glad I let him convince ME to let him try to unjam it. He did it! And it saved me hundreds in replacement.

Thank you AAA for having a plumber on staff who knows his stuff and didn't let me push him into replacing it.

Gavin G.

Excellent inspection service by technician, Jamie. Very clear on scope of repairs, next steps, and patiently described the work needed. Highly recommend.

Errol S.

This is customer service done right! I was able to reach them right away and set an appointment for the following morning to service my tankless water heater that had stopped working. They called the following morning to confirm the schedule and then once again when the plumber (Paul Schultz) was on his way. Paul arrived on time, explained what he was doing, and got my water heater back working. He provided up-front pricing that was clear and reasonable.

Tracy D.

We have used AAA Auger several times and we always ask for Brian Higgins. He is customer service orientated and always does an excellent job. AAA gets to you quickly too!

Lane G.

Had an ok experience. I had sent a message here on Yelp last night and Jose was out here less than 12-hours later. Man on the ​phone (David?) was very courteous and helpful.

Jose was quiet and didn't say much, I would have liked a little more warmth (even "Hi, how are you? is nice!)

Pros: Jose resolved the issue, quietly closed doors and avoided excess noise, and was careful.

Cons: Jose left the job site a mess. Standing water left onthe ​ bottom of cabinets, pipe exteriors totally messy, and dirt everywhere. It's a good thing I checked quickly after he left or else permanent damage could have been caused. I would appreciate the job site being cleaned up or at least Jose telling me how he left it.

I believe the cost was fair as well and fell within estimates I had read online prior, however,​ I will not use AAA Auger again given that I know other plumbers will tidy up prior to leaving.

Jose A.

Excellent service first I was told that my Service agent would be here after 2pm . I needed the service ASAP. Didn't know how bad the problems were with the clogged pipes. 30 mins went by and I got a call said they could send a service agent in an hour 1/2. I said ok . With in 30 of that a Service Agent was at my front door already working on the problem outside .. I agreed to the price and work to be done . FAST AND NO HASSLE OBLIGATIONS! I will keep using AAAauger plumbing!!! Will recommend them to friends and family! ASK FOR DANIEL B 265 !!! THANKS AGAIN!!!!