AAA AUGER Plumbing Services

Clare M.

Used several times and always resolves every issue and are fast-recent issues were sewer lines and bathroom drain. Many thanks to Sam Jr. and will continue to use them!

Mark C.

I awoke to water pooling under my carpet and my dresser in the master bedroom. After a call to Whitney at AAA Auger I was assured she would find me a plumber and let me know when he could be there. In less than an hour she called back to let me know that Darrell - 68 was on his way to my location.

Shortly after Darrell's arrival he found the problem to be a small leak in the cold water pipe for the shower which he professional and quickly repaired.

I have found AAA Auger to be very professional and trustworthy and I would call them again without hesitation.

Jorgen H.

AAA Auger has now sent the cheque as promised. I still think the problem was misdiagnosed, but the owner may be correct about the difficulty of diagnosis. (See response to my previous review.)

Billy R E.

Was very pleased with this company is they came out toy home in one day. I was able to turn water on. The toilet guts had to be replaced. Whitney was great help helping me set up time. They were the only company to agree to come out the same day I called..

Rocky R.

I had a pipe break inside one of my walls and had to cut off my water supply. I live in a small town and called at least 15 closer plumbing places before calling AAA Auger. The other companies either didn't service my area, or said it would be days or weeks before they could schedule me in. After living without water for several days, a relative referred me to AAA Auger and they sent someone as soon as I got off the phone. Isaiah was very quick and did an awesome job, replacing several components of the pipe to make sure it was stable. I now have water and can finally shower, wash dishes, and do laundry. Reasonable prices and really quick response. They saved the day. Thanks y'all!

Garrett T.

My experience with AAA Auger was excellent. I was 99% sure I had a leak in my house, and called them to see if they could send someone out to inspect the issue. I had a technician at my house within 30 minutes! The technician was thorough and honest. I was told that there was not an active leak and was not charged a dime for the service call.

I will be using this company whenever I have any plumbing needs in the future.

tammi s.

I woke up on Wednesday to find my water "tepid" at best.
Thought it was because they were doing road work and water had been shut off x times.
Well. No.
Thursday...the water was cold as ice.
Hot water heater / no hot water.
Googled how to check things and thought the pilot light was out but did not want to mess with it.
Or it needed to be flushed and drained.
I was concerned, as how was I going to get this done with the holidays right upon us?
I called Auger and they were available to come out Sat.
They came out asap (they were very busy) Dave? on the phone was very helpful.
Isaiah arrived and sure enough reset my pilot light.
So glad my heater was not dead.
And he said, "we don't charge for lighting pilot lights."
Coolest ever. So fast. So professional. He wrote everything down for how to light the pilot light and showed me how.
Might seem easy to some but on a piece of equipment that could blow... well...
I cannot thank them enough. Tired of taking baths in heated water from pots on stove.
And on Christmas eve to boot.
Thank you Auger plumbing. Fast. Good people. and very professional.

Cyndee R.

I have used them for years. Needed them today and they were here in a couple of hours. Polite, clean, and knowledgeable. No matter the price, a good plumbing company is well worth having vs. the other options.

Logan C.

Absolute joke DO NOT USE THIS SERVICE. Entirely sexist and way unprofessional. All good reviews have been paid for and are fake. This is the worst company, there are other competitors that do better work for much cheaper.

Thursday morning - no hot water, so we call and get, "yes someone can be out later today" I work downtown and my girlfriend is a doctor so we make arrangements to be home at the appointed time. 1 hour AFTER the appointment was scheduled a complete moron that can't articulate a sentence calls us to say they will be really late. Well okay we need hot water, at 9:30pm rolls around and another call, "we can't make it out tonight, when can we tomorrow?" "No I can't take ANOTHER day off work so let's schedule for saturday."

Friday - no communication

Saturday - 30 minutes PAST appointment time, we get a call, "the guy that can fix it isn't working today so no one can help." Me- "unacceptable send someone out." "Okay but it will be a couple hours"....4 hours later WE call and he explains it will be 3 more hours. "No we need hot water"

He then rants about how he explained this to the "dumb little girl already on the phone about how they don't have anyone working that can fix the problem"

Excuse me, dumb little girl? What a total an blatant lack of respect for a job you fell entirely short of. This place should be shut down!

Ashley S.

I would give this company zero stars if it was possible. I spoke with AAA Auger 3 times prior to scheduling an apt to ask questions and make sure I was fully informed. I called AAA Auger to install a propane conversion kit on our new dryer (which has to be done by a licensed propane plumber). Also, be aware AAA Auger will not give you a quote over the phone. The first apt was scheduled for friday at 3pm. They called at 3:40 to tell me that a plumber was not going to make it. I came home from work to wait for them. A necessary inconvenience. They rescheduled for saturday between 12:00-3:00. Plumber shows up at 1pm and tells us that his is not licensed to work with propane. He calls the "shop" and they tell me, "sorry, we don't have anyone who works with propane on saturdays, and we don't see anything in the notes about propane". That is absolutely not acceptable, we discussed that I needed a License propane plumber every interaction that I had with this company.
DO NOT use this company, they are disorganized, and not concerned with waisting their customers or technicians time. Time is money- and they wasted a lot of my time. I won't be able to use the washer or dryer until I can find a NEW competent company, which will cost me more time! So frustrating!