AAA Affordable Plumbing Heating & Air Conditioning

Terri W.

if i could give them a negative number i would... first off the guy that came out has lied and lied..they charged my 88 year old and in a few hours it was stopped up again have called & called and got the run around asked for a supervisor to call me and nothing but they didn't have a problem depositing the check.. they are a bunch of robbers.... karma

Monica C.

if you're looking to feel scammed this is the place to call. I called in to have a regulating valve replaced(we've been having a hammering noise when water turned on) and leak repaired that was caused because of the PRV. A technician called and gave me an estimated range of $350-$850. When the technician showed the next day, he confirmed with me I hadn't received a price quote from the office before letting me know "since there's digging involved it's always a flat rate of $847 to take care of everything". The price seemed reasonable to us since another plumber had quoted me about $925 for the whole job. After payment while speaking with the technician I was made aware only the leak was repaired the PRV was fine since no more noise. While I felt cheated on for paying $747( was provided a discount for some reason) to repair a leak was felt should've been closer to $300/$400, I didn't raise a stink since I believed everything was solved. Fast forward a few hours and the noise was back. I attempted to call and discuss with management what could be done but with this company you can only reach the answering service or the technician and speaking with the technician was he said she said as he kept referring to what the office told him and not the discussions that he and I had prior to him coming out and before he started work. All I was told was my PRV does in fact need to be replaced and that would be an additional $280 plus parts. HA! Horrible horrible service. I regret not letting my yard flood while waiting a week until another plumber could come and do the job I requested. My husband and I are both veterans and plan on taking our business to a veteran owned company in hopes of avoiding another scam like this! Long story short...CUSTOMER BEWARE!TAKE YOUR BUSINESS ELSEWHERE!!!!

Michael S.

Wow watch out for these guys are crooks and con men. While I do not doubt that the work preformed was adequate and the garbage disposal will work just fine. The installer told my parents that they should not buy one at Lowes or Home Depot because he could get them a much better one at the plumbing supply store that was a much better quality and would last a lot longer. I come over a day later and that is when she told me about the problem with her disposal. I go and look at it and find that he replaced their 3/4 HP disposal with a Badger 1/3 HP which is the cheapest smallest version they sell at Lowes for under $100. They then charged them $597 dollars to do the whole thing which means they charged them $500 in labor for a 1 hour job. People that take advantage of older folks should be driven out of business. Do Not Trust these guys.

Lorena D.

Thank you for clearing my clog the day after Thanksgiving while having family visit from out of town. We have such a busy weekend and your promptness was a huge help! Jesse was very courteous and helpful! I appreciate great customer service! I will definitely call you if needed again!

George H.

If you want to do business with a company that doesn't have your best interest or will treat you like a customer-then this is the one. After spending $900 with them I still had the same issue. The only reason my issued was "masked" while they were there is that they by-passed my water softener to make it look like a repair was done. When I called the company, no one was willing to hear my story or address any part of it. Don't hire!

Rebekah Z.

We made a 9am appointment and no one showed. We called at 10am and were told sorry that they didn't show any appointments in the system but they can have someone out by 1pm. Called again at 2pm because no one had shown again and was given the run around and told they would call back.

45 minutes later and no call back. I'm not going to bother calling again as I have found another plumber who is responsive and knowledgeable.

A+ for their phone presence though.

Leticia T.

I hired some guy to give my AC regular maintenance to give him the business and help him out but that was a complete disaster , then I called AAA affordable, the technician comes checks everything then tells me I have to replace it all my AC system is less than 5 years old I was floored, how can that be! That first idiot made that much damage? Then a third guy is called Tony and he corrects everything that needed correction and after a horrible week and $100 not $5,900 like AAA affordable suggested my AC is back on . AAA affordable you won't have repeat business when you lie

Tommie M.

I thought they were very quick to respond to my ac emergency and did a outstanding job.technician was friendly and seemed very knowledgeable. Fixed my ac fast and respected my home . I will definitely recommend to my neighbors and friends. Thanks again!

Christy M.

Bait and Switch! They act eager to come out and help. They tell you that you have to pay $89 for a quote and then hit you with a INSANE estimate for the repairs! They wanted to charge me over 3 times (plus the $89 quote cost) versus what I ended up paying after I asked them to leave and called someone else. They were rude when I chose to not use their services and went so far as to complain about me wasting their time - even though I paid them $89 for them to show up for 5 minutes. Nope! Not OK!

Azalea W.

This companies employees are rude, unprofessional and do an awful job! I would NEVER hire them again! The manager, James, threatened me and said I better let it go...I have filed a complaint with the BBB rating and the City of San Antonio,Texas. There's no excuse for their behaviour....I would Not recommend that you hire them....