AAA Affordable Plumbing Heating & Air Conditioning

Fausto H.

We called this company two days ago to clear a clogged main line in the front yard. The "plumber," who was incompetent, did not clear the clog and offered to charge us more if he had to return with a different auger. He left the pipe clogged and charged us anyways. We got a competent plumber the next day, who fixed the problem and agreed that what happened was wrong. He should have fixed the problem or not charged us. We called back to ask for at least a partial refund, and eventually got ahold of another unprofessional employee, who was rude and argumentative. He refused to compromise and hung up. I strongly recommend against using this company. Should have known when they answer their phone "hello," and you think you have the wrong number, that something was wrong. We will be disputing the charge and/or suing them in small claims.

Cesar P.

I second the notion that if you want to feel scammed, use AAA non-Affordable Plumbing. I was quoted $627 for washer/dryer wall hot and cold water valve replacement because they were going to have to cut into wall and solder the pipes and what not. I thought that was a little too excessive, so I told Toby that if there was anything that could be done to get it cheaper. His response was, "I want to charge you more and you want it cheaper!" Anyway, the job was done in a little over an hour. I provided my own parts, and I still paid $527. I am grateful for whatever discount I finagled out of him....new customer discount I think, but I still feel scammed. Also, I knew the wall was going to be cut into, and I was warned by him that he only does plumbing not wall repair. I was shocked by the damage to the wall. His response, "a good handy man will do a good job on that and dry wall is cheap."

Tracy T.

A schedule service with these guys 2 weeks prior. The plumber was schedule to show up at 9 o'clock to remove my water heater so that repair could be done to the wall behind it. He knew I had other contractors coming to do work at 10 o'clock he showed up at 10:30, making my other contractor late on starting their job. The quote he gave me went from 331.00 to 604.00 to just remove and replace my water heater. He charged me a $59 service charge twice because he had to come back to replace the water heater 2 days later. Neither service charge was included in the original quote. Sold me new coils that I don't know if I needed or not. He got into a fight with the contractor that had to wait for him to start his job and I had to calm the situation down because I didn't want people fighting in my home. To add insult to injury he was Lake when he returned to replace my water heater. After being overcharged he tried to go back on the 90 day warranty he promised and give me a 30 day warranty. I made him scratch it out and sign in an initial that it is a 90 day warranty he got upset because I made him sign and date. Buyery beware because this company sent out a plumber that overcharged, was late, unprofessional, was rough when dealing with me and I had been a customer of theirs as 2018. I'll call the company to make a complaint and they said they'd call me back, but never did. Needless to say I'll never use them again!!!DID NOT WEAR A MASK!!!!

Terri W.

if i could give them a negative number i would... first off the guy that came out has lied and lied..they charged my 88 year old and in a few hours it was stopped up again have called & called and got the run around asked for a supervisor to call me and nothing but they didn't have a problem depositing the check.. they are a bunch of robbers.... karma

Monica C.

if you're looking to feel scammed this is the place to call. I called in to have a regulating valve replaced(we've been having a hammering noise when water turned on) and leak repaired that was caused because of the PRV. A technician called and gave me an estimated range of $350-$850. When the technician showed the next day, he confirmed with me I hadn't received a price quote from the office before letting me know "since there's digging involved it's always a flat rate of $847 to take care of everything". The price seemed reasonable to us since another plumber had quoted me about $925 for the whole job. After payment while speaking with the technician I was made aware only the leak was repaired the PRV was fine since no more noise. While I felt cheated on for paying $747( was provided a discount for some reason) to repair a leak was felt should've been closer to $300/$400, I didn't raise a stink since I believed everything was solved. Fast forward a few hours and the noise was back. I attempted to call and discuss with management what could be done but with this company you can only reach the answering service or the technician and speaking with the technician was he said she said as he kept referring to what the office told him and not the discussions that he and I had prior to him coming out and before he started work. All I was told was my PRV does in fact need to be replaced and that would be an additional $280 plus parts. HA! Horrible horrible service. I regret not letting my yard flood while waiting a week until another plumber could come and do the job I requested. My husband and I are both veterans and plan on taking our business to a veteran owned company in hopes of avoiding another scam like this! Long story short...CUSTOMER BEWARE!TAKE YOUR BUSINESS ELSEWHERE!!!!

Michael S.

Wow watch out for these guys are crooks and con men. While I do not doubt that the work preformed was adequate and the garbage disposal will work just fine. The installer told my parents that they should not buy one at Lowes or Home Depot because he could get them a much better one at the plumbing supply store that was a much better quality and would last a lot longer. I come over a day later and that is when she told me about the problem with her disposal. I go and look at it and find that he replaced their 3/4 HP disposal with a Badger 1/3 HP which is the cheapest smallest version they sell at Lowes for under $100. They then charged them $597 dollars to do the whole thing which means they charged them $500 in labor for a 1 hour job. People that take advantage of older folks should be driven out of business. Do Not Trust these guys.

Lorena D.

Thank you for clearing my clog the day after Thanksgiving while having family visit from out of town. We have such a busy weekend and your promptness was a huge help! Jesse was very courteous and helpful! I appreciate great customer service! I will definitely call you if needed again!

George H.

If you want to do business with a company that doesn't have your best interest or will treat you like a customer-then this is the one. After spending $900 with them I still had the same issue. The only reason my issued was "masked" while they were there is that they by-passed my water softener to make it look like a repair was done. When I called the company, no one was willing to hear my story or address any part of it. Don't hire!

Rebekah Z.

We made a 9am appointment and no one showed. We called at 10am and were told sorry that they didn't show any appointments in the system but they can have someone out by 1pm. Called again at 2pm because no one had shown again and was given the run around and told they would call back.

45 minutes later and no call back. I'm not going to bother calling again as I have found another plumber who is responsive and knowledgeable.

A+ for their phone presence though.

Leticia T.

I hired some guy to give my AC regular maintenance to give him the business and help him out but that was a complete disaster , then I called AAA affordable, the technician comes checks everything then tells me I have to replace it all my AC system is less than 5 years old I was floored, how can that be! That first idiot made that much damage? Then a third guy is called Tony and he corrects everything that needed correction and after a horrible week and $100 not $5,900 like AAA affordable suggested my AC is back on . AAA affordable you won't have repeat business when you lie