A&A Plumbing, Heating & Cooling

Darin J.

I had a broken sink and tub shower handle in my guest bathroom. They charged $19.99 for an estimate. They provided three different option/ estimates after looking at everything in the house but the water heater. They were disappointed that the water heater was barried in the garage behind storage, and said it probably wasn't to code. The first estimate was for $4,286.01, the second was for $1,410.06, and the third was for $694.63. We decided to go to home depot and follow Stanley's Plumbing Homeowner's Guide, and fix it ourselves. The really sad part was that we told them we were on a very fixed budget because of the Covid-19 Pandemic. They talked about other repairs that could wait, yet did not tell us what needed to be replaced for our shower/bathroom. We spent $11.23 on the part at home depot. I had the opportunity to follow up with the owner, who was very receptive to making adjustments and appreciated the feedback. He takes pride in his performance and works hard to meet his customers needs. It's a difficult time with many adjustments during the Covid Pandemic, and I feel confident that he will evaluate customers feedback to improve his performance and customer service.

Pamela P.

ABSOLUTELY the BEST plumbing company in our area (IMHO)!

Four years ago, they replaced and upgraded my water heater.

I hired a company that asked me for white bread ( Mrs Beards) to help stop the leak...SMH.

HUNDREDS OF DOLLARS LATER, when the meter was replaced, my back spicket leak, turned into a blazing waterfalls!

One of my neighbors turned me in to the water company! Not knowing I was already in contact with them! Attempting to rectify the problem!

A&A not only took care of my issue AGAIN, but they CARED! TOOK CARE OF ME, and even sent me flowers, because of my health issues!

Who does that now a days??? THEY DO!

Thank you Terrie and Kyle! Customer for LIFE!

Paul S.

I came home to a water heater leak and wanted to make sure I got the right company to take care of the issue. Justin and his teammate came out early and gave me great options. These guys are all about the customer! I had a new water heater installed in under 2 hours!

fortunate l.

I was really upset when I was made a fool in front of the whole neighborhood. The whole front yard was flooded n midst like the swamp... I also think it killed my kitten because I haven't see him in a few days but I hear him meowing... it's a really sad situation to be honest

Vanessa S.

They have a great team and system going. I appreciate the texts they sent with instructions for covid procedures and I always appreciate it when they send a photo of the technician so I know who to expect. I ended up not having a plumbing issue and they actually lead me towards the right direction. Great going y'all! Thanks for your excellent service

Mari C.

Called A&A and they were able to get a plumber out the same day. Service calls are $19.99 Mon-Fri during working hours (I think it's more on nights and weekends) and they are excellent about communication, they send you a text and email with the photo of the plumber who is set up to come to your house.

During these strange COVID times, they were great about screening homes and emphasized the use of protective equipment (including masks and shoe covers) which was a nice addition.

They also take pictures of the issue and their work. I've been so impressed with the communication, I'm sticking with them. I've been looking for a plumber in SA for a long time and I'm glad I finally found them.

Rey L.

Had a backed up sewer line, so after reading good reviews on Yelp decided to call A&A, they did respond quick, that was the good thing, they charge $45 just to show up, $265 to unclog the pipe, after unclogging pipe, they ran a camera and found the pipe had a broken coupling, caused by tree roots, they gave me 2 estimates to replace the pipe, one was for $5200 and one for $3200, which seemed high to me, ended up doing it myself, rented a mini excavator ($200 for a day) and in a few hours replaced the broken coupling, spending a grand total of $225 dollars. they may be good, but very expensive.

Anish P.

This is one of the best plumbing services I have used in years!!!! From the start of scheduling an appointment with very fast availability and great customer service. Justin Flores arrived and assessed the need for new water heater(old one was 12yr old). Within a little over 1hr... had a new functioning water heater.

Justin was awesome!!!!!! Very professional and great to work with.

Again... best plumbing services we have used in San Antonio and if ever needed... will definitely use them again. Thank you for all the help.

Terry H.

Very professional and informative!! I felt like Ryan had my best interest in mind and I appreciate that very much!!

Rayjan T.

David came by and was very courteous and professional. The initial inspection was thorough and he gave me a good breakdown of what he found and the options for dealing with them. After I made my decision, he assisted with getting me a time that works for my schedule, even one that was not as convenient for him, this requiring to plumbers to come out to finish as a reasonable hour.
When the work was done David and the other plumber were very informative, letting me know what they were doing every step of the way.