A&A Plumbing, Heating & Cooling

Deb N.

David and Matt saved the day!!!!! There was a leak at my parents home in San Antonio and no water in the home. A plumber was called out to fix it. LONG story made VERY short, I ended up "firing" that plumber and called A & A Plumbing. From the moment Kerry (Customer Service Rep) answered the phone and I explained the situation I was immediately relieved. A & A was EXCELLENT at communicating with when they were coming out and followed through with exactly what they said! So happy that I choose A & A Plumbing, they literally saved the day!

Aileen F.

My dad called them to their house this morning. Last night we noticed a leak in the pipe at the front of my parents' house. Based on the good reviews on yelp, I told my dad to call this company. They didn't disappoint. They said they would be out within 1 1/2 to 2 hours. They arrived as expected. They quickly fixed the issue as well as a water pressure issue that my parents have been having. Which they were previously told by another company that it was common in there area. We are grateful for the good work, good timing and additional fix to my parents plumbing at their house. Definitely will call them again if needed. Thanks so much!

Julie V.

Showed up on time, and got the job done quickly. Kyle fixed the high pressure value and leak that was turning our yard into a muddy mess. Saved us over a holiday weekend. Would definitely use them again!

Kimberly J.

We had a leak on our shower dial that we had overlooked for a bit. It started leaking behind the wall and into the first floor kitchen. Not fun! Searched online and found many great reviews for this company. Of course, a little wary since we'd been burned before by online reviews, we hoped for the best. It paid off! David arrived promptly after we scheduled on the same day. I liked that he and his assistant used disposable shoe covers (just an extra courtesy that we appreciated). He diagnosed the problem and told us what needed to be fixed. He was very honest and explained everything that would be done. He returned after he ordered the necessary parts, again on time, quickly made the repairs and cleaned up dust. We were beyond impressed! Everything is working with no complaints. His card is stuck on our fridge now :-) many thanks for great customer service and a great job!

Matt C.

David came out to my house to unclog a bathtub. He was extremely friendly and professional. He walked me through the issue and even gave me some tips on how to most effectively snake a drain in the future. I'll definitely call A & A Plumbing again the next time something goes wrong! Great work and great service!

Cheri L.

Thank you for saving our project!
David was fantastic at fixing everything the previous 'plumber' screwed up.
I was completely freaked out after the 1st plumber nearly destroyed my house and left me traumatized with water leaks and gas leaks and frightful looking plumbing and spills of really smelly stuff. But then David came and fixed it all and with no mess and no spills and no frightful plumbing or excuses about his tools not being calibrated, etc. etc.
He was kind and friendly and so knowledgable that I finally felt safe using the plumbing in the laundry room.
He fixed everything and made it look nice and secure even though I was never going to see all that plumbing again once the walls were up.
A & A will always be my go to plumbers from now on, thanks to David.

Kay L.

We had Joey come to do a hydrostatic test (to see if any of the pipes in our foundation were leaking). They had a good price, and it was for the job, not per hour, which I liked. He was really professional and very nice. He wasn't creepy, and I felt comfortable having him in my home (I've met some weirdos, other women know what I mean). Here are some of the things I really liked:

1. He put shoe covers on each time he went in the house, and removed them when he went outside. He went in and out like 20 times, so that was impressive.

2. I was working from home while he was there and he let me work, only interrupting when necessary.

3. While the test was running, he did a free home inspection and fixed easy things, like a wiggly toilet seat. He recommended a few things, most of which he said my husband could easily do himself. The only big thing was our water heater... it's getting dangerously old, which I did not realize. He wasn't pushy about it at all though, even offering to add the parts it needed to get it to code (which really is pointless since it's so old, but I appreciate the alternative).

4. He used an iPad to give me instant quotes on the water heater options and emailed them to me. Payment was also done on the iPad. Nice up to date tech.

5. They have a membership program where you pay a fee (a hundred and something) and get 15% off everything for a year, plus no service call fees, and 2 free inspection/maintenence visits. With a bug purchase like the water heater it pays for itself.

6. The girl who answers the phone is really friendly and helpful.

The only negative was I waited towards the end of the 4 hour window and that's never fun. Apparently someone's pipes broke or something and they went to see them first. But at least I know if I ever have a emergency I'll come first, so that ok. All in all I was extremely impressed. Thanks Yelp for helping me find another great company!

Cynthia C.

Patrick was timely and extremely professional. He listened to the problem, provided a couple of options that would rectify the issue and resolved my plumbing issue all within a short amount of time. My overall experience with A&A - from scheduling to resolution - was excellent. The minute I had an issue with the scheduling, a brief conversation with the manager occurred and all was resolved. Thank you!

Arleene P.

Unbelievably fantastic service! We moved into a 1940's home today (a Sunday) and while installing our washer, a water pipe cracked. This meant we had to turn the water off to the house, a very concerning situation given we would not be able to shower in the morning to get ready for work. We called A&A and within less than 45 minutes, Patrick arrived at our doorstep. Patrick was on call and was on his way to dinner with his family but you would have never guessed we had interrupted his plans. He was extremely courteous and completed the work with the utmost care. We were back up and running and back to our move-in with no additional care. Patrick could not have been nicer or done a better job. We were extremely impressed and hope that if you call A&A, Patrick gets assigned to your job! Thanks Patrick and A&A!

Mike M.

I am a Selma home owner and I was thinking about doing a project that required some professional help so I called them out to give me an estimate on a small job. Other companies had wanted to charge me $50 to $75 for the service calls just to do an estimate. Well they only charged me $19.99 and not only did I get a very very fair price on the job. The plumber, David G. was extremely helpful with giving me advice and ideas on the project I was looking to tackle ahead. I shared with him my previous experience I had with a local San Antonio plumbing company, 'Immediate Response' and how they tried to steal $5200 from me for a job that didn't even need to be done. He said that Immediate Response is notorious for such actions. Well after today folks. I am not Kidding you that you should really consider calling A&A plumbing out 1st before the others. They are here to help YOU, where many others no longer do so!