A1 Phoenix Plumbing

joe b.

Alex is amazing
So professional and honest

Rarely have we worked with a plumber so awesome

Great job today

Evelyn S.

I am so disappointed with this Company. My Home warranty insurance assigned me to this company to fix my pilot issue on my water heater and didn't do nothing. They came 3 times and still did not completed the job. The technician they sent us appears not wanting to do the job and gives me so many excuses . No wonder they have a lower score. I normally give a good review if warranted but this time. I wish i could give them a zero.

Carina L.

The plumber came by, on time, replaced my garbage disposal and toilet pump. He was very respectful and fast.

Ying H.

I really appreciate the technician Ronaldo who fairly assessed the issue so that I understand it is not a pipe related issue which I thought was. The technician is very professional.

MT Y.

Not an easy company to work with if you have questions on the quote and want to discuss further. I ended up looking for another plumber and they quoted for HALF the price that A1 gave me, with much better customer service too.
This place must prey on ignorant people and people who do not bother to get a 2nd opinion. Total rip off.

Iryna O.

Mario came of time and fix the problem with leaking faucet quickly. He was professional and friendly. I am happy!

Iryna

Ben H.

I wish I could give this company zero stars. I had an issue with no hot water in my rental property, so I filed a service request through my home warranty. A1 Phoenix Plumbing was sent out to diagnose the problem. The technician determined that the shut-off valve and the flexible water line needed to be replaced, both of which were covered by my warranty. However, the technician also quoted me $1,200 to replace the main shut-off valve for the water line, which wasn't covered since it was outside the foundation.

The company refused to repair the covered parts unless I agreed to the out-of-pocket valve replacement, even though I had never had an issue with the main shut-off valve. I decided to get a second opinion from another licensed plumber, who replaced the diagnosed valve for a third of the price. After the repair, there was still no hot water. The new plumber informed me that the actual problem was with the water heater itself.

As a result, I had to request another contractor through my home warranty to reassess the water heater, costing me nearly $500 due to the initial misdiagnosis. When I contacted A1 Phoenix Plumbing's main office to discuss the issue, the person I spoke to showed no apology or concern. I strongly recommend avoiding this company.

susi l.

Not sure why so many negative reviews - we had Jefferson for our technician and he resolved our slow drain using a snake. Only complaint is he didn't put anything down to catch any water that dumped out. He cleaned it up but I'd rather it be caught first with less clean up. Other than that, I'm happy with this service call that I got through Select Home Warranty. There's a 30 day warranty on the drain unclogging work.

Willis G.

Great service from family oriented plumbers. I will definitely use again and recommend.

Abdullah W.

I recently hired this company to renevate my entire house after I experienced water damage from some bad pipes in my bathroom. They fixed the pipes and repaired everything in my house. From the floor panels, cabinets, kitchen sink, updated my bathroom and painted the entire inside of my house. They dont just do plumbing. They do everything. The were awesome. Their labor prices are very competitive.