A#1 Air

Double L.

The team at A#1 Air is amazing. Thier service was spot on. They were very responsive and kept me in the loop on the service time.

Sam S.

The technicians were nice but they are over priced and charge a fee to visit but don't include it in their price. If you do decide to go with them though there are equally good companies out there that are not as expensive just be aware their warranty only covers parts not their exhorbinant fee to replace the flawed part. I won't use them again myself.

Dale V.

I wish I have read these reviews instead of watching TV adds. I have the same complaint.... I purchased 3 brand new air conditioners from A1. I have called them out many times and they still are breaking down.
If you call them you will hear "Can not". Here are my questions, can I talk to your parts department, can I talk to the owner, what parts are you waiting for, when are you going to get the parts...and it goes on...
Good Advice ...call someone else.
dale

Michael B.

My wife had A#1 install an air conditioning heating system in our house in 2017, they did the complete thing, compressors, evaporator coils and furnaces. In 2018 the upstairs AC would not cool, she called A#1, they sent out a technician who said it was low on Freon which I thought was unique since it was new system and Freon gas should only be low if there was a leak and apparently there was a leak, so when A#1 did the installation it was not correct, the technician said he could not figure it out and just refilled the system. I spoke with A#1 air and they sent a team of techs out to look at it, I thought they fixed it, apparently not. I just had a tech check the system and the upstairs system is low on Freon and is not cooling. Apparently A#1 does not really know what they are doing and there customer service is only good until the check clears.

Rick K.

Customer service asked me to call them after a bad review. After being on hold for quite a while, they said would call back. That was 2 weeks ago.
Would not recommend.

Ken L.

Hey jared B. Gave my impression and not my job to contact you to discuss follow up. you need to contact me

Stace R.

I reached out to multiple companies to get quotes. A#1 Air was the most expensive and not the cheapest. My husband and I decided to go with this company because of Nick their sales / service guy. He seemed very truthful and was available any time I needed him. They came out on Monday completed the install then came out on wed to clean the duct work. Great service all around. The only thing I would say about them I wasn't 100% pleased with how they left the house with junk all over the floor. The previous team cleaned up after themselves and the 2nd team didn't. I'm not sure if it is part of what they were supposed to do but one did and the other one didn't. I just had knee surgery on Tuesday and now I'm having to vacuum up the mess other than that I would highly recommend them.

L W.

Danny Jones was very honest, great to work with, would like to have him again if ever needed. We had a good experience.

Laura W.

We have ALWAYS had great service from A#1. We have used them for plumbing electrical, and HVAC service and repair. Last week they sent tech Kaylie Grandall to our Plano, TX, home to service our two HVAC units. She was all about it. Knew her craft, to be sure. Communicated with and brought in her supervisor Mike to ensure a funky wiring issue was corrected properly. I was on a tight turnaround and the entire staff was flexible and responsive. Seriously grateful.

Laura Wilkins

Janine G.

We bought a new air conditioner last year and we're having difficulty getting the air in the master bedroom. We had A#1 Air come out a few times after the installation to see why we weren't getting the air flow. Finally, Allen, was able to see we needed the ducts moved to be straight instead of the u-shape we had. I was impressed and we are now having good air flow! We have bought 2 Dakin air conditioners in the past 3 years.