A+ Waterworks

SM R.

I saved thousands having A+ Waterworks fix a leak coming from our fire service line. This involved replacing about 100 feet of underground piping. My only advice for potential customers is (1) to be very strict about your schedule by confirming your own appointments ahead of time and (2) follow up as frequently as needed to get the information you need. Overall, A+ Waterworks will quote a good price and the owner's staff are very good, down-to-earth people who are professional, informative, and courteous. I especially recommend Mike. Again, I saved THOUSANDS... so I am a very happy camper. Thank you Nasser & team!

Patti H.

If we could, we would rate them much lower. My husband called the Vallejo Water Dept. to find out if we had a leak between the street and the house as this was in the spring during all the rain. They told us we had a leak and suggested A + Waterworks Inc.. We called them up,and they came out to assess the problem. My husband showed Nasser where the leak was, and was told that he was wrong and the leak was underneath the sidewalk which was 3 feet from where the ground was puddled. He told my husband they could tear up the sidewalk or pull a pipe from the street. The sidewalk tear up and replacement was around $5,000, and the pulled pipe was around $2000. My husband continued to argue with him about where the leak was, and he continued to tell him that he was the professional and that he knew that the leak was under the sidewalk. Since our water department had recommended them, we assumed they were honest. We decided to trust them-BIG mistake! The pipe was replaced, and they took a check for $1740.
After the rain stopped, we noticed the leak was still where we had showed him. My husband called them up, and they sent a man out to check. He gave us another estimate to fix the same problem that they were called out for originally for $445 more. My husband then asked them what kind of compensation we would get back since they did the wrong job and was laughed at. We then got an honest contractor who fixed the problem for $80 replacing a plastic pipe joint in the place my husband had originally showed Nasser.
About 4 weeks ago the our water company showed up at our door because a meter reader had noticed that the meter was going backwards. They had to reverse the valve at the street because ""the professional"" A-1 Waterworks had put it in backwards. To our surprise the next day in the mail is a bill for $174 for reversing the meter from the our water company. That was the worst $2000 we've ever spent. We recommend you never use this company,as we feel they are extremely pricey, not professional and dishonest. If you do, buyer beware.

Sav F.

A+ Waterworks Inc. is one of the best plumbing services! After the wonderful cleanup from ARC Water Damage services, Nasser from A+ Waterworks Inc. sent out Mark to service a cracked pipe beneath our home. Mark was very friendly and professional. He also noticed a small leak coming from one of our toilets and was willing to fix it on the spot. We didn't hesitate the additional cost. I'm very thankful to have 2 services that do top notch work all within the week.

Thank you Mark and A+ Waterworks!

Dave C.

A+ Waterworks helped me with a plumbing issue in my home. They were professional and very reasonable. I would recommend their services.

Kathy

Josh R.

Gas leak - quick to respond, called to let us know they were on their way. Sent a crew so the job was completed quickly. They isolated the leak, we've had no recurring issues and it's been over a month. When I came home from work and saw they had two trucks and were obviously on top of the situation, I thought it was going to be spendy. The price came in under my expectations so I was very pleased and will not hesitate to either use them again or recommend them to others.

V J.

UPDATE: Superior Plumbing came out on SUNDAY during their scheduled window and fixed the problem for $175. Give them a call at 5102227608 if you need a reliable and affordable plumbing service because A+ is not it.

M G.

Nassar and his team were professional and efficient replacing pipes under our house, after they had been leaking for a period of time. After the initial visit to provide an estimate, they quickly set up an appointment within a week and completed the job on time and at the estimated price. I've referred A+ Waterworks to a friend and they had a positive experience as well. I will use A + Waterworks going forward.

Gary W.

Water meter kept on running even after shutting off the main valve at the house and water bill rose dramatically in the last billing cycle. A+ Waterworks was recommended and contacted and they showed up the same day to give an estimate. They were very friendly, very knowledgeable and their prices were a lot less than I expected. They replaced the old poly water line from the sidewalk to the house with a new copper line. They put in a new main valve and even replaced an old sprinkler valve at no extra cost. They were done in 4 hours and everything is better than new. I would definitely recommend A+ Waterworks!

Ellen B.

I thought that a water main break by the street at our rental house in Vallejo was going to cost me THOUSANDS of dollars because there was a tree root and a sidewalk involved. AND it was after 5 when I tried calling people.
I asked the really cool guy at the city if they had any recommendations about a plumber and he told me that the city can't make recommendations, but unfortunately this happens alot and he gets feedback from homeowners all the time. And consistantly homeowners call him back to say A Plus Waterworks were the people to use.
Nassar at A Plus called me after hours to give me my options and said he would go out first thing to take a look. He gave me 2 options - TRY to fix it, or fix it right and run the right copper piping from the break at the main to the house. I was waiting for the horrific price and he told me $600-$700 to fix, but $1500 to do it right. we decided to do it right since it was so affordable!
They were pretty booked, but he had a crew go out and put a temporary fix on until he could complete the job. They dug up the yard, but ran the pipe UNDER the sidewalk. From the day I called to completion? 3 days. And the tenant said the crew was so clean and worked quickly so that they would not be out of water for any extended time.

I would recommend A Plus Waterworks to anyone needing a major repair like this!!! They were FABULOUS

Chardonnay C.

Our expiriance with A+ Waterworks has been nothing but amazing! great people, great customer service and the owners are wonderful folks. We will recomend their services to everyone in the area.