A-Total Plumbing

Kappi D.

I live in an old home in Midtown. American Home Shield was incompetent, Estes refused the job then by some miracle I got a postcard from A-Total Plumbing saying they were doing work in the area. I called them and they did a fantastic job. They replaced a toilet even though that was not on the list but I had f..... it up by trying to do self repairs. I now feel like they added value to my home. They will come back if needed. I am extremely satisfied with their service. I would call them back for other odd tasks. Very satisfied.

Roger M.

We woke up to a soggy yard with water gushing out to the street. So we called A Total Plumbing and they were extremely accommodating. Scheduled a tech to come out a few hours. Devoreaux came out and inspected the damage. Then gave me 3-4 options with repairs and gave me all the pros and cons and pricing for each option. Extremely professional and thorough. I hope I don't have to call a plumber again, but if I do I will be calling A Total Plumbing and asking for Devoreaux.

Adrian P.

I employed A-Total Plumbing to install a freestanding tub and faucet. They charged me $850 for the work. After coming out twice, the work was still not done and I ended up paying another company half the price to reinstalling the same tub. After A-Total Plumbing installed the tub, it was sitting off the floor with no silicone or glue at the base. When I asked why was that and that I was afraid the tub flip over with me in it, they said it was because of the type of tub and there was no way to sit the tub close to the floor because the legs wouldn't allow it. After arguing with the two guys doing the install for sometime, they placed silicone on the legs of the tub instead of around the entire tub. Several weeks later the tub began to move. I called them back out and explained again that they needed to lower the tub and place silicone around the entire based of the tub however they continued to tell me that there was no way for them to do that because the tub's legs could not be lowered. They even gave me an impossible story that lowering the legs would cause the tub to break. Several months later the tub snapped off, flooding my bathroom with water. I had to pay another company another $500 to properly install the tub. I believe what happened was, they had forgotten to measure and lower the tub to the floor prior to installing the tub. They did not want to uninstall the tub from he pipes to go back and lower the tub. Although these guys were nice, I can't recommend their work.

Timothy R.

When given a 4 hour window, you don't expect them to show up TWO HOURS early. But they did and it was AWESOME. It saved me time from work and of course took care of the problem that much quicker. Gene was VERY professional, but very nice, and pleasant to be around while he worked. He came in, got the job done and was gone in far less time than I had expected. And yes....the job was done right, professionally and up to code (which it previously was not). He took the extra time to make sure it was right and show me how the break had happened, and what he did to fix and prevent it from happening again. I never enjoy having to call a plumber, but I am glad I got these guys this time!

Diane L.

This plumber comes out and tells me the odor in our bathroom is the result of a pipe in the wall being pierced when a mirror was hung. The mirror was hung 15 years ago with glue! A second plumber came out and told us it was the p trap in the bathtub. This guy just didn't want to do his job!

Renee W.

I called A-Total to unclog a toilet. The plumber that was sent asked to check the water pressure and pointed out that the pressure was too high and he would have to install a pressure regulator before he could clean the drain. I thought this was especially suspicious. But then he pointed at the valve on the water line leading to the water heater and said that valve would turn off all the water in the house, including the cold water. I knew at this point he was trying to increase the price unnecessarily. His minimum estimate was $1,000 but recommended $4,000 in repairs to """"make me comfortable with my water system"""". I have lived in my house for 30 years and have yet to have any problems with the water system. I paid for the service call although in hindsight I wish I just ran him off.

Angela N.

The plumber was timely, professional, and friendly. Very knowledgeable and helpful! He was able to fix my problem in less than 45 minutes. My water heater expansion tank had a leak, he had one in the truck installed it and waited to check for leaks. Great customer service. Even the lady I talked to when scheduling my appointment was nice and knowledgeable.

Naomi B.

Guy are really nice and cordial but way to expensive . Job consisting of installing two ball valves two 90degree Drop ear fittings and two hose bibs for a total cost of 726.90 is way over priced in my book . The fact that it is a flat price with no breakdown of parts and labor is even more wrong . I am sorry but I can not recommend this company . Update Spoke with Jake this young man really does care about his company and I wish him much success in speaking with him we addressed the charges and my concerns . I must admit not to many owner or owner representatives reach out to address the concerns of the client ,and for that I rose their status to three stars . Thought at this moment I cannot recommend the company due to cost . I do hope it will not be cost prohibitive in the future . They are a very respectful bunch .

Melissa G.

Not sure where to start with this one but I'll make it short and sweet. Called to get estimate to reseat toilet as per the home inspection. I informed the tech that we're moving in 30 days and need the toilet re-seated and tightened. I was going to do the job but the new owner requested a receipt from a certified plumbing provider. I informed the tech that we're moving so we just need the toilet inspected and tightened up. He asked if he could check the water pressure, I said sure. Then he said, give him a second while he write up the estimate. Twenty minutes later he came back with a total estimate, NOW GET THIS! of $3400.00. That's right, three thousand, four hundred DOLLARS! Sooooo yeah. another $49.00 dollar tip down the tubbs. Please don't waste your time with this place.

Ken W.

Worst experience ever with a plumbing. company Filed a claim through my insurance to get a water heater changed since it broke and the water had to be completely shut down. 3 days later they still have not picked up the heater. Meanwhile, there is no running water in the house. When I called they tell me the plumber is sick and there is nothing they can do about it so I have to wait another 3 days to get a plumber (almost a week later) because they don't work weekends and the plumber is sick so he will be out for three days. When I tried to explain to the lady on the phone that this is an EMERGENCY because there is no running water in the house and that I can't wait another 3 days, she said that's not her problem and becomes very loud and rude on the phone at which point I told her she did not need to give me an attitude and she became even ruder and louder telling me I started it. Awful costumer service, very slow, incompetent, unprepared, trying to do more than they can handle and treating clients with disrespect. Do not use.