A To Z Leak Detection

C M.

A to Z was absolutely phenomenal to us with our extensive water damage. At 6am on a Saturday after we woke up to flooded rooms and bathroom we had to call another plumber to come stop the leak. Their plumbing work was fine, but they were expensive and we felt like they were trying to squeeze as much money out of us as possible, especially since this was considered a ""black water"" leak. On Sunday we called A to Z and they had Kenny out there the next morning. We had a quote in hand by end of day that was 25% less than the estimate provided by the other company and they began remediation the following day. We really felt like we were given fast and exceptional service at an honest price.

Eric B.

This guys helped me out on an emergency gas leak that I needed to repair ASAP at my house. They were able to quickly diagnose this issue. Diego was awesome. Very knowledgeable and kept me in the loop through the whole process. Highly recommend.

Rima N.

This is one of the most professional companies I dealt with. There was a scare of a leak. Called different companies at 3:40 pm yesterday. A-Z was the only one that can come right away. They charges less than the others too. We ended up agreeing to 8:30-9:00 am this morning.

Diego showed up on time, called me before he came to alert me he was on his way. Handed me a folder about the company, explained what he was going to do before he did it. Very patient and professional. He confirmed there was no leak which was great news for me of course.

I called the other company that couldn't come before Thursday to cancel the appointment for Thursday and had to hold for over 18 minutes on the phone to talk to someone. It's obvious I made the right choice by going with

Jarred D.

Our plumbers were on time, went above and beyond to ensure a proper removal and installation of plumbing and very professional in their field of work! Highly recommended!

Jeanne R.

I contacted my insurance to start a claim based on the fact that my meter recorded a small leak. Since I didn't know a reliable leak detection plumber in the area I used one recommended by my insurance. A to Z alerted me to their arrival, arrived on time and asked me to explain the situation. I stated I could hear a hissing sound in the pressure regulator and that my meter indicated a leak. The technician tested all the possible areas in the Condo, both in and out and could not detect a leak, although, he said the pressure regulator indicated it should be a sizable leak - but, no indication of water. He went through the entire house three times. Before he called his supervisor as to the next course of action, he spotted a lot of rust on the hose attached to the exterior hose bib. His meter did not indicate a leak. When he removed the hose there was enough of a leak to have caused the water meter to register over the period of time I had timed it. He asked if I wanted him to replace the hose bib. I agreed. No more leak. I paid for the hose bib and attachment, though I could have done that part myself. At 75 and a recent widow it seemed the right decision. A to Z has notified me that the claim has been sent to my insurance. I'll wait the results, but, for this incidence I am pleased with the Technicialn and the company. I have recommended them to two other neighbors.

Daron B.

Don't make the same mistake I did, just call another leak detection company.

Three years ago I found evidence of a water leak in my formal dining room. I made an insurance claim, paid the $1,000 deductible, my walls were torn out, my family was exposed to mold, and I used over a week of vacation time to accommodate contractors. A to Z Leak Detection could not find the source of the leak and speculated it was a splash over in the master tub. This was viewed with skepticism by everyone, but I had no way to prove otherwise and I trusted A to Z were professionals and knew what they were doing. Two years later I had another leak in the same area and the entire process was repeated. I made another insurance claim, paid another $1,000 deductible, took several days of vacation time to deal with contractors and my family was again exposed to mold. Again, A to Z could not find the leak and this time they guessed it was caused by my cleaning service spraying water on the tub surround. Once again I was skeptical but could not prove otherwise. In July 2016, I again found water damage on this same wall - for the 3rd time! This time I personally tracked the water damage ABOVE the master tub and ultimately was able to attribute the leak to the air conditioning unit in the attic. The leak was caused by a blocked primary condensate line and the secondary was obstructed during construction. For over three years water had been draining into my walls, which were teeming with mold.

After exposing my family to mold, spending thousands of dollars and weeks of my vacation time over the life of this issue I asked the owner of A to Z Leak Detection, Brandon Taliaferro, to at least cover the cost of the third mold remediation, which exceeded my insurance cap by $2,700. I explained that they had misdiagnosed this leak twice and costs me thousands of dollars and weeks of inconvenience as a result. After weeks of not returning my calls, I finally tracked him down and he refused to cover anything. I told him I would share this story on social media so other customers wouldn't make the same mistake I did. In December I received a letter from Mr. Taliaferro threatening legal action for any online defamation. Mr. Taliaferro, the truth is the truth and I will respond in kind to any legal action you bring as a result of this or any other review I post of my interactions with you and your company.

Dealing with A to Z Leak Detection has been a terrible and costly experience for me - don't make the same mistake!

Powered By Lattes 7.

Unfortunately our HOA uses them....very rude. Definitely not polite nor friendly.

Steven G.

I called this place and talked to the owner. He sounded exactly like some of the negative reviews described, so I passed!

Claudia L.

Thank you as always for helping us out at Glorietta Bay Inn!!!! Last minute saviors!

Kristina M.

Reasonably priced, professional and responsive, I would recommend A to Z To anyone. I was very impressed with their attention to detail and consideration for my home. They were very clean and efficient too.