A.T. Weber Plumbing & Mechanical

Angela M.

Fast turnaround - open, honest, hardworking crew. Our furnace went out one cold night this winter [dropped to 39 degrees] and within 48 hours we were back up and running. I was able to make an apptment the next morning for less than 2 days later, and they showed up in the 2 hour window they said. The employee - Josh - did a great job answering our questions and he was in and out in 30 minutes. No hidden fees, the estimate labor was included in the part replacement, so no additional unexpected unanticipated labor costs added. Gave great recommendation and honest feedback for unit in general as well. Good guys, highly recommend.

ruby d.

I spoke with Chris in the morning because our bathtub and toilet were clogged and sewage was overflowing. It was disgusting! He sent someone over that same day to check our outlet and snake the drain; problem fixed! Same day service, yes!

Geo H.

These guys are great! We had them replace the heating and cooling system in our 100 year-old house. From the first estimate to the final inspection, they kept us informed, answered all of our questions and did a great job. I would recommend them to anyone.

Harold H.

Well I'm very sad to have to right this review. I have used AT Weber in for the past 18 years for my pluming needs and had been happy with them.

Recently I had them work on my floor heater that was slow to start up. They started with a change of thermostats which didn't work. So we schedule a follow up visited to resolve the issue. They cancel the this visit and rescheduled for a few days later. Which was okay because we still had a working heater at this point even if it was slow to get going.

On the rescheduled visit the tech did arrive on time, bang on it a bit then said he would need to come back and do a rebuild. The one problem is the banging he did has caused the heater to completely stop working. Which means no heat.

We made an appointment to have the rebuild done. A.T. Weber cancel ] this appointment, we reschedule again and the appointment agian was canceled by A.T. Weber on the Friday before Christmas. So here we are with a 3 day weekend before us with out a working heater at the coldest time of year.

A.T. Weber canceled appointments on us 3 times.

Not sure why the service has gone down so much because in the past they had been so reliable.

I guess that's the way the cookie crumbles.

Update - Feb. 8, 2018

I need to update and upgrade my review of AT Weber.

We had some plumbing work done by one of their techs last year. We felt the the work that was done may not have succeeded in fixing the problem as there was a leek that had been going on for quite sometime which was evidenced by the very large wet spot under our house. This was discovered by the other furnace company that we hired to come and fix our floor heater.

We talked with the office manager and he assured us the work was guaranteed for a full year and set the first open appointment to have the original tech to come out and see what the issue was. As it turned out this was a new leek and had nothing to do with the work previously done. The tech showed me where the pipe with degrading and developed a crack that was the cause of the leak.

He did the work in short order replacing more pipe then was currently leaking in order to prevent future problems as the plumbing in our house is very old.

I have to say this tech was just great and I would not hesitate to hire him again.

Bravo! AT Weber your guy has restored our faith in your company.

Which make me very happy as I was quite bummed to think I would not be able to depend on you'll for my plumbing needs and emergencies.

Scott M.

A.T. Weber has saved my bacon a few times. I had called them out to help address a permitting issue with a sewer line- they helped me gather all of the information necessary to get a certificate of compliance and close out that permit.
Most recently they fixed a heater that had its vapor line backing up with condensate. The technician demonstrated that this was causing the heater to trip the safety mechanisms. All in all, he diagnosed he problem and retrofitted the exhaust line in around an hour. My family is more than pleased to have heat from what is now a very reliable heater!

Carole R.

I have used A.T. Weber for several years and have always found them highly professional and very accommodating. My latest issue was a thermostat on a relatively new water heater that needed replacing. They sent someone out to diagnose the problem, order the part and installed in within 2 days. Chris, the person who answers the phones, was courteous and prompt in returning calls and keeping me posted on the part needed. This is a great company to work with .... and it is here in Alameda!

Serena C.

It was time to replace my 33 yr. old water heater (!!!), so I went to the A.T. Weber website, send an email and received a phone call back within a couple of hours. Next day, after 3 hours, I had a brand new water heater. No drama, no mess, no problem. Eliseo was professional, thorough, and explained how to turn off the water and adjust the heat setting.

Kerry W.

We could not be more pleased. Initially, we called to have our drain snaked after experiencing a sewer back up. We were bummed that it happened a second time in a month, but knew it was time to do a video inspection. Turns out we had a break in the sewer line. Two men installed 22 feet of new pipe and put everything back together like it never even happened. Not only did AT Weber waive the video inspection charge, but ALSO the charge for the 2nd cleanout! Chris in the office ROCKS! Also, thanks to Todd and our installation crew. These guys really came through and will be our ""go to"" for all future plumbing issues in this old house. Thank you again!

Laura M.

Yay! I can take a hot shower! I recently started renting a house and one of the showers didn't get hot water. The landlord had sent over her handyman who wasn't able to fix it and was thinking that the walls might have to be ripped open and pipes replaced. I was basically walking downstairs every morning to shower and was concerned my landlord wouldn't fix this concern. Happily, the landlord called AT Weber Plumbing, who worked well coordinating everything with my landlord and me. They sent over Josh, who apparently is there go-to guy for tough plumbing problems. Josh was professional and friendly and was able to diagnose and fix the problem. I'm an ""explain it to me"" type of gal and appreciated having everything explained to me in a way that I could *mostly* understand. While he cannot guarantee that his fix will be permanent, as it is still the original plumbing and valve, for now, I am happily taking a hot shower and no walls were harmed in the making of this review.

Christian J.

A lousy plumber unable to provide service. A guy answered the phone name Christopher. I told him we have a leaky faucet that's dripping under the sink. He said he'll call me back. I waited an hour so I decided to call back. Hi it's me again, oh yeah, I'm working on it! I have used their services twice. However, I was confused used by his comment, I asked working on what? He gave me the run around by telling me I was not in his system! So after awhile I got frustrated and ended that conversation and said I'm calling another plumber.
I'm so glad I did! Smart Rooter & Plumbing showed up within the hour. He was professional, friendly, efficient and better rate. I recommend Smart plumbing to anyone. A.T. Weber was a turn off, rude and unprofessional. So glad they helped me find a plumber I can trust to do a good job.