A & R Plumbing

Victoria L.

I was so pleased with A&R Plumbing service today. Everything went off without a hitch, and now once again my kitchen sink is back in service. Shannon fit in my repair, although they were very busy. Alden called ahead and arrived as scheduled. My pipes are ancient and can be a challenge, but A&R did the repair promptly and without incident at a fair price. Thank you to all.

Kevin M.

I'm just a renter, but I was so pleased with A&R that I literally felt compelled to write a review.

Kitchen sink had been draining slowly for a couple weeks, but on a Friday night in the middle of making dinner it stopped up completely - no draining whatsoever.

Property management company closed until Monday.

On Saturday late morning I just decided to call A&R after googling plumbers real quick. They had someone working on my sink like an hour later.

Alden was super nice and friendly, and I could tell he knew what he was doing. He didn't mind that I was hovering over him and watching the work, and I even learned some stuff. This guy deserves a raise!

A&R bills for TIME, so you're being charged really fairly. They even helped me communicate to my property manager that the issue didn't originate in my apartment and I was able to negotiate a reimbursement for the cost of the services.

Basically A&R was fast, affordable, and super competent.

Susan J.

A and R always comes through for us! We have had a couple of service calls this year for home plumbing issues. They are able to come out fairly quickly and always fix the problem. We've had Kevin Smith and Mario Garcia. Both are thorough, polite, efficient and great plumbers!

Camille C.

We have been using A & R for our residential and apartment building for years. Danielle is sweet and always does her best to get her guys to you quickly.
Our latest couple of calls have been serviced by Mario and he really goes above and beyond. He takes his time to diagnose the issues, explain to you how he's going to fix it and is super efficient! He always leaves a clean workspace and best of all......he loves the family dogs lol!
A&R will always be our first call

Matthias H.

Our sewer line got backed up and raw sewage was coming up into our bathtub. Good times. Fortunately for us, A&R was available and the tech was here within a couple hours. He was extremely nice and got us unplugged within a hour so we are now back to normal. Thanks guys, you really saved our butts!

Darrell T.

Called for pipe repair in the kitchen and de-clogging the bathroom sink. Very pleasant to deal with on the phone,and Alden arrived within the 2 hr window. Once he began,he detailed all the work that needed to be done,and finished in a timely manner.Very happy with the service and attention to detail.
I highly recommend A&R Plumbing and will definitely use them again in the future.

George H.

Mario was my technician for the second time. He is great. He is friendly, efficient and competent.
A&R is my go too plumber. Highly recommend

Ron G.

Had an emergency at a rental property where the sewer cleanup was overflowing. Called just after hours and got their answering service and was told I'd get a call back in a few minutes. No call back after 45+min so I called again and was told their after hours technician was on an emergency and unavailable and to call back 8am the next morning. Meanwhile my tenant decided to stay in a hotel.

I called back 8am sharp, got answering service again and finally a call back 35min later and was told their schedule was full and they had no one available. When asked why they can't shuffle their schedule to accommodate an emergency, they said the same thing...they have no one available.

I know some people have good experiences with A&R and I have too in the past. But this is the 2nd time they've shown extremely poor customer interaction. Highly recommend finding a plumbing outfit you can rely on, especially in times of an emergency.

Carol P.

My husband and I came out to our second home in Carmel, Ca. in mid-Oct. We've owned our home here for 12 years. I noticed a faint smell of gas so we contacted PG&E to come out and inspect for any possible leaks. They discovered a small leak in a valve on our gas fireplace. I then called to make an appt. with A&R Plumbing and was told their first available date was today, Nov. 13th.

So, I took the appt. date and was given an arrival window of between noon and 2pm. At 1pm today I called to make sure I was still on their schedule and was told their plumber was finishing up another job in Carmel and would then be on his way to me. At 3pm I called back to find out what was going on. I was given the same story! And when I suggested a terrible Yelp review would be in the offing and hung up, someone called back to say they didn't appreciate being threatened and would NOT be coming to the appt., after all.

So they were maligned?? How about the customer who spent three hours waiting for a plumber to show and who was never kept appraised of anything by the company. During such tough economic times I'm really surprised this company feels it can treat customers so badly. Needless to say, I will never use A&R Plumbing in the future. And I will certainly let my full-time neighbors (from whom I got the A&R referral) know about the way we were treated!

Camille A.

I can't say enough about the care and professionalism you will receive from A&R. They are a company that cares about their customers the way people did generations ago. They know their population, they are fair, and they are compassionate. My parents had an emergency situation and they dropped everything to get here and fix the problem. I'm grateful, thankful, and hopeful seeing that companies like this are around. Highly, highly recommend. If I could give more than 5 stars I would.