A Plus Rooter Sewer and Drain Services

Jessica B.

On Tuesday night at 10:20pm our toilet decided to completely clog and leak sewage into the pipes of two showers and ultimately come out the drain of the showers. We called at 10:30PM and they showed up around 12:20. That was no issue. Our plumber was very knowledgeable and knew how to fix the issue. The reason for the 4 stars in stead of 5 was because we were charged $450 to unclog the main drain from the outside, which is fine, however one shower was not draining after that and we were charged an additional $300 to snake that drain literally took a total of 3 minutes (when the main pipe was $450!). Other than the additional high cost for the shower, this company was knowledgeable and prompt. I would use them again in an event of an emergency. Hopefully none will arise :)

Sharon N.

Great customer service very fast and efficient did a great job the work is guaranteed I love this place and I would recommend this to anybody

Octavio M.

Customer service was excellent. Michael and Chris took my job on short notice and were professional / thorough with their explanations / work. Pricing was competitive with other plumbers in the area and additional issues that came up during the job were dealt with swiftly and fairly. I would be happy to use or recommend their services moving forward.

Tim G.

Chris came on this call for odds and ends. He communicated what he was doing, pointed out options, and saw the job through. I will continue using A Plus.

Dolly C.

Someone from your company emailed me yesterday. False advertising... they have an exhaustive list claiming that's where they service only to find out it's not true. I wonder what else they are lying about, I wouldn't trust them

David W.

I had a urgent issue concerning the toilets. I made an appointment online for the same day. I called Michael to give him a overview of the issue. He was at my home in less than a hour. He was able to fix the issue and explain what caused the issue. He further advised what I needed to do to take care of the problem so I won't have any further issues. Michael was very professional and charged a fair price. I won't hesitate using him in the future and highly recommend him.

Jenny M.

Responsiveness - 5 Customer Service - 2 (Person is nice but they are lie alot. Second plumber sent out was rude. Don't believe what is said over the phone.) Value - 0 (Problem never fixed after repeated attempts) Quality -0 Quote - Will pay more than what you are quoted for The claim is that there is no repeated charges for the same issue. If the problem is not resolved, they will charge for the additional visit even if the problem is still not fixed. The issue told to the company was that when toilet is flushed it backs up into the tub and that there is a clog. These are amateur plumbers who don't have the qualifications to properly diagnose an issue. It didn't take a week before the problem returned and escalated where when the faucet was turned on for the sink, it backed up into the tub. Company sends out plumber and the problem was never resolved. Supposedly passes a snake and yet the clog remained. They think that passing a snake solves every plumbing issue. Dishonest businesses who run scams when caught should be put out of business. I prefer to support small businesses but companies like this give small businesses a bad reputation. I will be reporting this to the BBB.

Robert T.

This is the second time Michael and his team have saved me. I had a disastrous water leak on the second floor of my house where the toilet hose broke. It has been a long and terrible 24 hours as I had to travel home to work on it. The guys raced out to my house to fix it and I now have water back. They are without a doubt the nicest most reliable plumbers I've ever dealt with.

Anne H.

Somehow a glass broke in our garbage disposal and jammed it. I went on Yelp to find a plumber and these guys responded right away. The tech was polite and fixed it quickly.

Nick J.

I'm always skeptical when there are only 5 star reviews for a company but I can see why with A Plus. Mike was super responsive when I put the quote request in at night and I was able to get a technician the next morning. I was even able to change the scope of work over Yelp messages. Mario was super fast, friendly, and thorough. He even found me a coupon code to offset some of the costs (I needed four new water cutoffs and a Moen kitchen faucet installed). When he was done, he cleaned everything up. If I need a big plumbing job done again, A Plus will definitely be the first guys I call. Thanks Mike and Mario!