A Perfect Plumbing Solution

Julie T.

Poor customer loyalty and service. I paid almost $250 for Paul to come do a tankless hot water heater regular service/cleaning + adjustment of water temp/sensors. He was at my home about 45-60 minutes. He mentioned at that time that if I ordered a filter cartridge replacement, he would come back by if needed to replace the filter cartridge. I ordered the cartridge and then they wanted to charge me $175 to come back to simply replace this filter cartridge. It would probably take him less than 15 minutes to change this filter out. Won't use them again.

In response to reply below: I wasn't asking for anything for free. I paid a healthy amount for the original 45 min service call, which I was told would have included the cartridge change but Paul didn't have a cartridge on his truck so I had to order one, and it took a month for the shipment to arrive. Then you want to charge me $175 for him to come back to slip the new cartridge in?
Poor customer service! Bottom line.
1/2 star.

Team S.

We came home from a trip to find our garage full of water from a failed water heater. Paul was able to come right out to stop the flooding. He assessed the issue, ordered a new water heater and put a temporary solution in place while the damage in the garage was fixed. A Perfect Plumbing Solution made an unwelcome surprise easy to deal with.

Lila H.

Very accommodating, great work! Had a complicated project and he handled it with ease. Very knowledgeable. Even put up with my dogs ;)

Julie H.

Absolutely outstanding service!
Paul has replaced /upgraded water heaters for me at my property as well as fixed several plumbing issues. Reliable, trustworthy, knowledgeable, and friendly.

Hillary M.

Our favorite plumber, hands down. Paul is prompt, efficient, professional and very skilled. He has great diagnostic capabilities and offers his clients options for how to fix any plumbing issues. He is affordable and honest, and I would recommend him to anyone who is in need of a good plumber.

Marissa W.

Paul is a great plumber and great at his job. He has been our go to plumber for any need that was beyond the things my husband can fix. He also replaced our water heater with a tankless water heater and it's been great. Don't hesitate to give them a call for any of your plumbing needs!

Brent B.

I usually fix everything myself but sometimes plumbing intimidates me, so a friend referred Paul to me when our shower was leaking. Paul showed up right on time and got right to work. He honestly seemed more than happy to show me what he was doing so I could do it myself next time. Paul seems like a truly honest and kind person. I highly recommend him.

Jenny K.

Paul has been my go to plumber for years. He is knowledgable in all types of plumbing from front yard to bathroom to installing my tankless water heater. I have nothing but good things to say about my experience working with Paul.

Jay T.

Paul just installed a water heater for us here in Pismo Beach. The installation looks clean and finished which reflects his craftsmanship skills and attention to detail. He was prompt to our needs and on time, fair priced.. I would not hesitate to recommend him to anyone! Thank you Paul, great job!

Pat K.

At a little after midnight the other night my hot water heater started to leak :( Texted Paul at APPS and the next morning he was over to help me get my problem solved. He removed the old tank and installed a new tankless (relocating it all in the attic). Now I have a new closet for storage and an endless supply of hot water. Call Paul if you are interested in finding out more information about a tankless water heater or any other plumbing problem. He saved my day!!!!