A & M Plumbing

Jonathan S.

This is the worst plumber I have ever hired on a remodel. It is very hard to get a hold of John the guy that had given the estimate and started the work. I don't understand how the city inspection final passed because it was missing a lot of parts on two different houses. They never put the shower head on the shower, it was missing the drain strain in the stand up shower, missing shut off valve in the kitchen. I have to hire a real plumber to get the gas meter set up for installation. It was well overpaid and I had paid for some of the fails on the city inspection to try and closed things out. I will never recommend the company and they should not be in business.

Amelia P.

A&M Plumbing was sent to me by my home warranty company, American Home Shield. My boyfriend was there at the time of the repair. They came and diagnosed the problem(s). One issue was that the sewer pipe was clogged, which they unclogged and I appreciate. That was covered by AHS. For the other two issues that were not covered by AHS, they quoted me $1800 (an issue that could wait to be fixed) and $2140 (an issue that needed fixing now). I thought the $2140 quote didn't seem right at ALL, after seeing photos of the issue myself (a disconnected pipe under the house used for the washing machine ). I called my close family friend who flips and sells houses, and he said their estimate was astronomically high. He gave me the number of the plumber he trusts and has used regularly for years. That guy came out the next day, quoted me $220, and promptly fixed the problem. He sent me videos the entire time, and was highly communicative and transparent with pricing. I have no doubt A&M does great work and really knows what they're doing, but I felt completely violated and my trust was totally broken when they attempted to overcharge me by so much. Unless you have money to burn, look elsewhere for your plumbing needs.

Angie M.

$160 per hour . We called and explained that we ran a 15 ft. Snake already through the residential kitchen drain and they were fully aware of everything we tried. They came in today and said they don't have the equipment to unclog and they want to go under the house and follow the drain. Which would take more time and money. They charged us 160 for nothing and wanted to make a bigger mess. We told you what we tried all you did was go do the same thing and charge us. Please go to a plumber that doesn't charge unless they can unclog. This is not a trustworthy company.

Robert G.

Phenomenal service. Very, very professional. Good advice. Would do business with again. Kudos to Eddie Aguilar and Pedro!

Gary M.

I had a water main break and called (AHS) to find a plumber. The first plumber they recommended had AAA strikes against it. This second plumber (A&M Plumbing), came and charged me way too much for a PCV pipe. It took less than one hour and I was charged $795 plus $75 for him to look at it and tell me the the problem. What a ripoff. Definitely, will never use these people again. Also, will hopefully, never need (AHS- American Home Service) for any repairs. They are such a terrible company.

Enrique Z.

Awful! Would not recommend.

I used them for a simple leak on my water heater. Was forced to pay $75 co-pay just for them to come out. Then once looking at the unit, was trying to force me to pay another $850+ for items I didn't need for the leak. Was told they "had" to in order to fix the leak.

After they left, I was able to see where the leak was coming from and fixed it with a simple C-wrench. Granted, I probably should of started with that before calling, but if you want to take the chance of paying these people to come and not fix your problem, go right ahead.

Rating 0

James W.

I was assigned this company by American Home Shield. The work was done quickly and efficiently. The main plumber strangely ignored the questions I was asking him. Once the job was done (only took a few minutes), he started talking, ugh, politics. He brought up how he though Covid-19 was "fear tactics" and he couldn't wait until he didn't have to wear masks anymore. All the while he was wearing his own mask improperly, with his nose hanging out of it, in my kitchen.

I feel like his attitude was in direct retaliation to a political sign I have in my front yard (it's election season after all). How hard is it to be a professional while you're at work? I feel bad for the younger guy working with him.

I never leave bad reviews on anything. I give people the benefit of the doubt. This interaction just came off cringey, super unprofessional, and a little teeny bit hostile, and I don't think I'll use this company again.

David K.

American Home Shield used A&M to replace my water heater. They got it done in less than 24 Hours after I contacted AHS. Very professional crew. Very friendly and wore masks anytime they had to talk to me.

Derrick L.

Beware! A & M Plumbing was sent to my home by my home warranty company to look at our hot water heater that was leaking. The two guys that were sent out were pleasant but after looking at the hot water heater and diagnosing the problem the lead plumber gave me a long list of everything that he claimed needed to be done to get the heater replaced at a total price that was in excess of $2000 prior to my home warranty paying their portion of the bill. I asked the lead plumber about a price list and where he was getting the prices for all of the charges and his response was "there is no price list, I replace hot water heaters so often that I "just know" how much everything cost". Even after my home warranty had deducted their portion of the bill the out of pocket cost was still in excess of $1700! I did not feel comfortable with that price and after speaking with the home warranty company decided to ask for a second second company to stop by. Thank goodness I did! The second plumbing company came by a few days later and after the home warranty company had paid for their portion of the bill the remaining total out of pocket for me was $440.

I would not of written this review if the out of pocket costs were close even a ($200 - $400) difference would of been reasonable but the out of pocket cost that A&M Plumbing wanted to charge me was literally four times higher than the plumber that replaced my water heater.
I just wonder how many people this company has taken advantage of? Sad and should be a crime. If you value your hard earned money do not use A&M Plumbing. You will be paying exorbitant prices for work that you can get taken care of for literally a fraction of the cost. Run! Better yet just don't call them. And if your home warranty company tells you that they are sending A&M Plumbing out to take a look at your plumbing, DEMAND a different company. Buyer Beware!

Allisyn N.

Home warranty company sent these guys out to fix a water leak in the wall, they came out quickly & got the job done. The two gentleman who came were professional and knew how to explain everything to me so I could understand what was going on. Def would recommend!