A & J Drain Service

Brandy M.

I called early morning, and they made an appointment that afternoon! Very fast and reliable! Very friendly and professional!

Susan O.

I have lived in my (almost 100 year-old) house for over 35 years. I have used different drain services over the years but was never completely happy with the results. I was referred to A & J by Angie 's List about six years ago and will never use another service. They are fast and friendly and always get the job done right the first time. Price is very reasonable too!

Mike G.

Our experience with A&J was fantastic. Marty and his team were fast, friendly and they got the job done! I highly recommend A&J if you need professional help with clogged plumbing or a sewer backup.

Lolo W.

The worker they sent to clear my drain was rude, condescending, and walked off the unfinished job. This company was subcontracted by my regular plumber to do the drain work. The tech spent much of the time questioning and criticizing the contractors previous work which was irrelevant to the current problem and also not very smart to bite the hand that feeds them. After barking orders at me to turn this or that on and off then criticizing how fast or slow I was responding, he then threw a little fit stating he was tired of dealing with people like me and we don't need your business. I have never encountered such unprofessional behavior and do not recommend this company.

Michael M.

Nice guys do the work, TERRIBLE customer relations/problem solving with the secretaries over the phone. One of them literally hung up on me and completely down played and disrespected an issue they at least likely played a role in causing. If they didn't cause the problem, they certainly lacked any urgency or empathy to make me believe they truly wanted to make things right in a timely manner.

Jim M.

I had a basement sewer drain that was backing up. I called my normal plumber but they could not come for 3 days. My plumber recommended A & J Drain Service. They said that when it was a clogged drain and they couldn't get to it quickly they refereed people to A & J Drain Service. I call A & J Drain Service and they were able have Shawn here in just a few hours. Shawn got right to work, had me turn on a few faucets to see where the clog may be. I feared the worst (roots in the line, collapsed line, etc) but Shawn determined it was a clog of toilet paper and grease. No up sell, no shenanigans. Shawn quickly cleared it for the price I was expecting (very reasonable) and was out the door.If you have a clogged drain I would strongly recommend A & J Drain Service and Shawn!

David S.

I had them come out to do a service call December 2 paid $110. tenant is having same problem again. 30 day warranty only. It's now January 10 they want to discount the call to $100. Their response time was usually good which is why I gave them 2 stars instead of 1.
Done with them.
Terrible customer satisfaction

Michelle L.

So glad this business was recommended to me and I am so overjoyed with the service The technician Justin arrived promptly and informed me of what they would be doing and he set out to do just that. We had just purchased our home and we have water issues like many this year and not knowing where the drains came out in yard , they cleaned the area so we would be able to mark for future reference. I appreciate their quick response time and courteous informative service and would definitely recommend this company.

Patrick M.

A&J Drain Service Review

We had used A&J once previously, about 4-5 years ago and were well satisfied. When another drain problem occurred (we live in an older home with lots and lots of trees around...) we immediately thought of A&J again. We called and set an appointment for the following day when we were available-at 9:00 am. The service from the office was great-I lost them on my mobile phone and they called back to make sure all the arrangements were set. Jeremy arrived right on time, quickly assessed the situation, and decided the best course of action (i.e., whether is was better to go through the floor drain in the basement or through the exterior clean out). He was knowledgeable, courteous, and efficient and was respectful of the property (the clean out is right next to a flower bed...). He checked to make sure the drain was clean in both directions and that the service had been effective. We were charged a very fair price for the service and the receipt was in our email inbox in 5 minutes. Based on our experience, A&J is a great local business and we would have to give them an ""A+"" on service and value.

Sara L.

Can't say enough good things about this company. Professional, thorough, and very knowledgeable. I went to them after a different company had failed me. Amazing job