A & D Total Plumbing & Sewer

Amanda S.

Just had an over head sewer system installed by A&D Plumbing. Our village has a program that helps pay for part of the work if you used their preferred company. We are completely satisfied by all the work that was done in our home. It took them 5 days to complete everything and was very impressed on how clean and organized they left everything at the end of the work day. They are very professional and friendly. I spoke with Debbie several times on the phone and she was always very helpful and answered all of my questions. I HIGHLY recommend A&D Plumbing and will definitely be using them for any future plumbing needs.

Michelle A.

Courteous and prompt, I needed a faucet leak checked after an inspection on my home for sale in Bartlett. Scheduling was easy estimate was accurate and service was fast and thorough. Would recommend highly.

Shakir R.

I had a Moen shower cartridge that broke off inside the valve. Came looking on yelp for a plumber to help get it out. Called several plumbers, but Debbie at A&D was willing to give an approx quote. Matt and Brandon came out on time and were able to get the old one out and put in the new one. Honestly they saved us from having to replace the whole valve which would have meant tearing up the tile. These guys are a local, family owned company and I'm glad to have given them my business. Thank you!

P W.

I was looking for a Plumbing Service near the Bartlett area and decided to check the reviews on Yelp and discovered A & D. I was looking for a service minded, honest, professional Plumbing Service and was not disappointed. I Spoke with Debbie on the phone who took the time to actually listen and discuss my issue before scheduling an appointment, which was kept in a timely manner. The price was fair, Brandon the Service Tech. was courteous and offered to follow up with any issues if necessary. How refreshing, a service call without all the frustration and disappointment.

Phyllis C.

This company;s expertise, customer service, and prices are outstanding.

I called them due to an emergency leak, along with another company in the area. The other company happened to call back first (5 minutes sooner) so I went with them. When I told A&D my decision and why, the gal on the phone told me what the approximate charge should be and wishes us well - no pressure and very friendly.

When the other company came out their estimate was 300% over A&D's - felt like they felt they had us trapped and were taking advantage. I called back A&D (kept the water turned off) and they came out the next day and charged as they quoted - also did some estimates on other considerations for some of our old plumbing and took the time to explain each recommendation to us.

We'll use this company for all our future plumbing needs and gladly pass their cards to our neighbors.

Indiana F.

Best company ever. We had many quotes from plumbers around the area. All were much higher plus took forever to return our calls. We have used A & D several times now for business and residential use. Debbie always gets back to use to let us know when Matt and Brandon will be out. We never had to wait but once and that was a family emergency. They called us from the hospital. That's great customer service!
Brandon and Matt always explain what they will be doing. Show us what they have completed and explain why and what they have done. They make sure we don't have any questions before they leave. Clean , neat and tidy plumbers for what they have to do.
Highly recommend A & D plumbing.

Cheryl H.

What a welcome relief to find a reliable plumber with reasonable prices. Tony and Brandon came right on time and took care to lay out tarp from the doorway to my kitchen sink. They quickly and courteously addressed my initial plumbing problem and I then had them fix a nuisance problem with my outside spigot. They also took time to explain, in detail, all the questions I had about our basement plumbing, i.e. ejector pump, sump pump, etc. I am very pleased with their work and fair prices. It's clear that they are committed to building long-term relationships with their customers and I am confident I will be one of them!

Lucy P.

Excellent work. Clean professional and courteous. Explained what needed to be done in terms I could understand and explained all alternatives. I received cost estimates for each alternative and pros and cons for each. This was actually a pleasant plumber visit. I had received a prior quote from another company which was 150% more. They cleaned up extremely well. I would highly recommend you contact them for your next need. They are also diversified and off additional home services. Such as water heater service and humidifier services.

Dawn S.

Debbie was super helpful and very friendly. They were also very accommodating. In addition to showing up in a timely manner, but also provided a very good estimate and in addition, gave a very good discount on their services. Highly recommended and if I do have any future plumbing issues, they will be the first that I will call.

Jeff N.

I contacted several companies (all with good Yelp reviews) to get quotes on a new water heater. A & D was able to give me a quote over the phone, which was $200 less than the other two quotes for the exact same brand & size water heater.

They showed up on schedule and were very friendly, even funny. They put down canvas tarps from my front door all the way to the location in the basement where the work was to be performed. Once finished, they explained how the new water heater works and what to expect. I paid the quoted price, even though the installation required a new valve (which another company said would cost $67 extra). Another reviewer mentioned this, but they only take cash & check for payment. They'll remind you when you call them so you're aware.

Overall a positive experience and a price that was much better than the competition. Definitely consider A&D if you're getting quotes for any plumbing work.