A & D Sewer & Drain

Kevin S.

I've used this company twice before. Always late, same apologies. This time I had a leak in my kitchen sink. Late as always. The faucte needed replacing, so they drove to Home Depot to get it. Bought a cheap ($79.95) faucet and two hoses ($7.95 ea) and marked them up almost 100%. The charge was just under $500!

I called the next day to complain, spoke to Don (usual contact). After a short time he promised a $65 refund. I've been calling almost weekly since, but still no refund over two months.

Summary: always late, decent work, but don't trust anything they say!

Michelle A.

I am a property manager, I have had a issue for almost 6 months I have had multiple plumbers to come and diagnose our problem with our boilers and have had no success. There tech can with in 8 hours of my first call and he was very professional told me what the issue was under a our, told me what part to get and as soon as I got there were prompt to come right back and put it in. Very please with the professionalism.

Scott G.

Had a running toilet, with bad fill valve. I could have fixed it myself, but opted to hire a pro, so I wouldn't make a mess. When plumber arrived, I told him exactly what needed to be done and that the flapper was new. He insisted it probably wasn't the full valve, until I showed him where the water was leaking. The total job only took about a half hour. There was allot of water on the floor, and I was charged 160 dollars (the part was like 20 bucks). I could also still hear water running, so I might have to still hire another plumber. Honestly, the plumber seemed like he was in a hurry to leave. For 140 bucks for 30 minutes work, I expect better service

Ruth B.

I called A & D to have a water heater blower replaced. The first plumber we contacted never returned the calls after the initial inspection. The phone was picked up at A & D after the 2nd ring and the man I spoke to told me that I should remove the blower and re-install it myself to save money. He was absolutely right and I appreciate the fact that he could have taken me for a lot of $ but was honest and told me to do it myself, which I did. Thank you A & D!! When I need any other plumbing work to be done, this is the business that I'll call.

Jeff L.

Preface: I am clearly a complete idiot.

So, I learned the hard way that even a ""simple"" plumbing repair is actually pretty complex and, frankly, as far beyond my abilities as neurosurgery, space shuttle O-ring repair or knowing when to say ""enough"" at the buffet. I attempted to fix a seriously leaking faucet in my bathroom today, and instead of turning the fairly steady stream into a wonderful, water-free silence; I managed to turn one of the elements of plumbing supplies into a projectile, and created a torrent of water.

Good times.

After some misadventures trying to find the way to kill the water to the bathroom (I thought I have found it-- clearly not), the waterfall eventually stopped. Enter A&D.

Since killing the water necessitated killing it to /all/ the units in the house, I needed the fix, fast. We dialed the first two plumbers listed in order, with no answer. A&D answered, were very kind and understanding on the phone, and sent someone out in about an hour and a half. The fellow that arrived was actually on his day off, but took the ticket anyway, fixed the problem, was very pleasant anwering my questions and being rather understanding of what was clearly my blinding stupidity in butchering the simple repair.

When all was said and done, the total repair bill was well less than I expected, and the faucet, finally, repaired.

I will be dialing A&D directly with any and all plumbing needs going forward-- presuming they're willing to deal with my knuckle-dragging imbecility again.