A.C.E. Plumbing and Home Services

Jake R.

Had a problem occur today that left us with no running water. It was a Saturday afternoon, called 4 different places, 2 no answer, 1 said they would come out Monday... then I called A.C.E and they said they were at a job site but would be here as soon as they were done.

Matthew showed up and fixed the problem in 30 minutes and for a good/fair price! Couldn't have asked for more, I will be using A.C.E. in the future for more projects.

Alex C.

My wife and I have a 100+ year-old Baltimore row house that we bought in 2022 because we loved the brick wall and historic charm of the place, but we were having all kinds of issues with the floor and other parts of the home. We paid someone to replace the floor in 2022, but after a year, the LVP started peeling. They wouldn't stand by their work and instead offered to charge us for something they should've fixed at the time.

Matthew from ACE Plumbing looked at the floor, identified the problem, and pointed out other (now obvious) issues leading that were leading to the feeling that the home was kinda falling apart. We initially asked for just the floor to be fixed, and other contractors only quoted us for the band aid solutions we thought we needed. However, Matt dug deeper and discovered rot in the siding, a leaking roof, and deteriorating walls, among other challenges.

We chose Matt and ACE Plumbing over four other contractors because he was communicative, always available to answer questions, and proactive in giving advice that would save us trouble in the long run.
Since we don't live in the home, Matt and his crew kept us up to date with photos and phone calls. As issues came up, he informed us of the process needed to resolve them.

Throughout the entire process, we felt we were in the hands of professionals. Matt was able to describe the problems with our beautiful but old house, outline our options for a fix, and provide a timeline that worked for us.

Another benefit was that Matt didn't just contract out the work we paid him good money for. He was on-site, getting dirty with his crew and taking videos to answer our questions. He wasn't just a glorified receptionist shuffling tasks to groups of unskilled workers.

Professionalism was the hallmark of working with ACE Plumbing, and I would recommend them to anyone who wants to get the job done right!