A.B. May Heating, A/C, Plumbing & Electrical

Tim T.

We had an old ceiling fan the kick the bucket in our family room on an 8 foot ceiling. We called AB May , they said they could get out in a few days and we made an appointment to install a fan that I had already bought all they had to do was put it where the other fan was and take the other fan down for me to discard. It was my great mistake of not getting a quote but I didn't think I would need a formal quote on $100-$150 service call. Oh my God when he handed me the bill of $650 for his 20 minutes of labor and 1$2. dollar and 50 Cent junction box I almost pooped my pants. I had no choice but to write him a check for $650. Absolute highway robbery and theft he should've been arrested. Needless to say we will never have them on our property again.Tim T.

B S.

What a joke! Noon appointment turns into 4:30 and the tech spent less than a half hour to accomplish nothing and charge me $89 for it. He was in such a hurry his phone rang as he walked out my door to say he was on his way to the next appointment. All I needed was a faucet in a spare bath either repaired or replaced, and one in the kitchen replaced. The first thing he did is start working me towards purchasing a water system, then looks at my bathroom faucet and says it needs to be replaced and new supply lines added. Then he looks at the new kitchen faucet I bought from HD and says he would need new supply lines again (which he had none on his truck). So I went ahead and pulled the bathroom faucet myself, cleaned the build up, put it back, and now it works great. I'll try the kitchen next-Thanks for saving me over $400+ for something I can do myself. Your loss A.B. May!!!

Marcia O.

Unethical and dishonest. Run - do not use. Will tell you something is broken when it isn't. Will upsell parts that aren't needed. Charges outrageous labor fees. Invoice never details what was done or the cost -- just a generic description and total. Avoid this company unless you have money to throw away!

Dana K.

A GREAT EXPERIENCE...
I just had a tankless water heater and water softener installed in my 100 year old home and was very pleased with the end results. I dealt with a number of people from AB May to get this project accomplished. From Shelly and Alexus in scheduling to Ben, Nick, Todd and Stuart who helped on the install of my tankless water heater and then a week later for my back ordered water softener. I can't say that everything always goes perfect but what I can say is that everyone I dealt with was very professional and worked VERY hard to make things right . THEY ALL PARTNERED WITH ME TO MAKE SURE THAT I WAS SATISFIED AND HAPPY WITH MY NEW EQUIPMENT.

GOING THE EXTRA MILE...
After the long day of my final install I mentioned that I had a stool acting up to my tech, who did not work on stools, and 20minutes later, at 5:30 on a Friday night, I had another plumber on my doorstep to fix my stool.
I feel the people I have worked with at AB May are well trained, very honest and caring.

Eric D.

Watch your wallet!
$327 for a 40-minute visit to install a $20 belt (after some kind of ""discount""???)

Unless you like to spend $490 an hour, choose another company.

Dave G.

All hat, no cattle. Definitely not five-star service. Waited all day for the scheduled plumber. Called at 5:30 pm asking about the visit, and they didn't show me on the schedule. I had called a week earlier after receiving an ordered part to schedule the appointment. Now I get to do it all over again!
Oh, and they charged me $438 for a shower handle valve and for 15 minutes of work. Find another plumber.

Julia C.

I JUST moved into my house less than a month ago, so you can imagine my shock when my pipe connected to the main line overflowed into the basement of my house! I was horribly upset, and being a young, single homeowner, very stressed out thinking about the cost to fix the issue. I have an older home and knew that backups can happen when you first move in, especially if the house sat for a while, which it did. I knew that the pipe needed to be snaked and that there was probably a clog somewhere in the main line. One of my coworkers recommended that I call A.B. May because he knew someone who worked for the company. I am normally hesitant to reach out to any large name companies, for the fact that they normally overcharge for servicing, but I do trust my coworker. I paid $79 for the main line to be augered, not bad right? I was told parts of the pipes were difficult to snake through and that a tech would come back with a camera on the snake the following week. Why couldn't they do that the first go around..? The representative also tried to sell me a warranty which was about $65/month. Seems sort of high, right? That isn't a home warranty that covers everything in the house, which might I add, you can get through other companies for almost half the price. Anyways, I spent my Friday night mopping up doo doo as I thought about my contingency plan, should the situation be worse that what's on the surface- i.e. roots in the pipes. The technician came back the other day to send a camera down the main line. He told me that my pipe was underwater, the pipe is clogged, and that the pipe is collapsing since it was difficult to get the snake through. He also told me that the situation was really bad (emphasized a few times). He went out to his truck and gave me a few quotes for ""what needs to be done."" Either I can spend the low end of $8k and have a pump grinder/dump put in outside the foundation of the house, or I can pay $19k for a new main line, pump grinder, basement floor ripped up and replaced, and the street outside my house ripped up and replaced. I could see how it might cost $19k to rip pipes up UNDER my basement and tear the street apart, but that's assuming that the main line did need to be replaced. The tech even looked in my backyard to see if a sewer line ran there, that I could T with my main line instead. I didn't have one. I also requested the footage of the snake and camera, yet I couldn't open the file even after attempting to convert it. I felt that this tech was nice, but also can see how the ""values"" (money) are instilled in this individual.
I always get a few quotes on any project I do, and so I called The Sewer Doctor to come out the following day. He augered the main line over 100 feet, to where it Ts with the city line. He then put a camera down there until the T. I got to watch the entire thing. My main line was very clogged, and about a 20 foot stretch was underwater. BUT, my pipes were in good condition! As long as I get the main line cleaned out once a year I am good to go. My main line does not need to be replaced.
Long story short, A.B. May, who prides themselves on ""doing the right thing, every time"" (A.B. May website), is the most dishonest company I have ever worked with. They will cheat you out of your money. I could be out $19k had I not called The Sewer Doctor for a few hundred dollars instead. Do not use them!

Jackie N.

I wish I could give a 0 star review. HORRIBLE service provided. They come ""fix"" a problem charge over $600 and then leave you with an unattached leaking toilet that isn't usable unless you want water on the floor flooding. THEN they expect you to wait DAYS to come fix the problem they left you with and an unusable bathroom. DO NOT WASTE your money on this company.

Teia B.

NEVER USE AB MAY FOR ANY SERVICES!!! I contacted AB MAY to help with root removal from my sewer line. They informed me that I needed to jet out my sewer line and it would cost me $2,000 but since I had a home warranty it would cost $1,500. I assumed AB MAY was a good company so I did not price check with other companies/plumbers. AB MAY then told me that they recommended I replace my entire sewer line and gave me a price quote which I felt was really high. That led me to call other companies/plumbers and I find out that the going rate to have your sewer jetted is $300-400 and AB MAY charges $2,000! What on earth!?! So I called AB MAY (James) and asked him why they charge so much. He then tries to tell me that the AB MAY jetting machine is a ""commercial"" grade machine and that others ""might"" not use commercial grade jetters. I don't care if it's ""commercial"" if it gets the job done! I then call a friend in another state who is a plumber who specializes in drain and sewer line jetting. He laughed when I told him what AB MAY had told me and said that's a new line...! He said we got ripped off.
Listen up! AB MAY is a DISHONEST company--I was told their techs are commissioned based on what they ""recommend"" you have done and they often tell you that you need way more done than is necessary. They are charging 4-5 times what other honest companies are charging. DO NOT use AB MAY! We are telling everyone we know about this and contacted our relator at Reece & Nichols to inform her and to alert the company of AB MAY's pricing and practices so they can find another company to use when recommending home warranties. We have been robbed!

Ruchi G.

The most overpriced company I have ever called out to any of my properties. Do your wallet a favor, call someone else and get a quote.