A.B. May Heating, A/C, Plumbing & Electrical

Margaret D.

The person sent to fix our problem had no interest in fixing the problem. The AC breaker and main breaker were tripping. The guy took the cover off the panel and said he didn't see a problem but we could use a new panel. ( We had had the AC checked and everything was okay. )
That was that. He stared at the panel and said he didn't see a problem.
I spoke with my brother, who is an electrician in New York, and he said: check the main breaker, wire from the main to the panel, and wire from the panel to the AC. Eureka! There was a nasty burned spot on the wire to the AC. My husband spliced in a new wire and is going to replace the wire.
I don't think the A. B. May guy could change a light bulb. He probably would tell you you needed a new lamp.
Yes, the panel could be upgraded but it is not that bad.
Both my husband and I took off work to meet this doofus. We are sitting at the dining room table and patiently waiting for the bill to be written up. I ask him what is taking so long. His reply is he is writing the recommendation for the new panel. I ask him for the bill so we can get back to work. He tells us how much is owed and I pay.
Waste of my time and my money.

Dan E.

The service guy came to take a look at my AC. He said he could fix it for $270 and it would last to the end of the summer. It lasted to the end of 5 minutes. When I called back another service guy came and said it'd be another $270!!! AB May, please stand by your repairs even if they're just temporary patches.

Melisa V.

we are in the second year of a home warranty with AB May. as a courtesy, because my family used them for so many years, we were able to get our AC and Heater serviced this year along with a $50 credit to use. making monthly payments has been worthwhile, though I think I might look elsewhere for another service provider in the future.

we had several plumbing issues when we moved into our home that the previous homeowner probably should have taken care of. though we received a ""discount"" we probably would have found a better deal elsewhere.

there have been several occasions when I called (it's a $60 service fee regardless) and twice the issue has been pretty non-existent so I felt like I was just throwing money away. other times it has been worthwhile.

I think my issue comes with the fact that they specialize in so many different areas that the service can seem impersonal at times. that being said though, I haven't had any major issues with the work that has been done.

Amy H.

We've had good luck with A.B. May in the past, but this experience did not meet our expectations. The technician arrived late, did not wear shoe covers when he came into the house, reeked of cigarette smoke and also smoked on the property. He used the bathroom and left the sink filthy and soiled the towels. As a customer prior to this experience, we would have recommended A.B. May but based on this situation, we would not. Very disappointed.

Geoffrey A.

I have had good experience with them, including today when our ac went ouy; they came the same day, spent two hours reparing it and only charged $72!

John V.

Great service from them. Also, it's nice that they ""do it all"" plumbing, electrical, HVAC, etc. They are prompt, and do great work. They cost a little more than some places, but it's worth it to have them come out once and do the job correctly. We used the ""gold plan"" at our prior home that was 50 years old, and that was always worth it, sometimes just for the discounts if we upgraded. In an older home it seems like there's always something to be repaired, and it was worth paying the $50 to things repaired/replaced. We have a newer home now, so we just call them as needed. If it's not right they will take care of it, but they seem to get repairs right the first time. I recommend them.

Susan A.

We have a home warranty through AB May for the house we just purchased, so when our air conditioner didn't work, we called them. They came out quickly and said that the repair would cost more than was allowed under warranty so the unit needed to be replaced.

We got 3 estimates between $9,000 and $13,000. These estimates included a ""credit"" of $2,000 due to the warranty, so you'd think that we were getting a good deal, right? Well, we contacted another reputable company for a bid. For $6,100 we got a unit comparable to AB May's $9,000 estimate.

Paying for a home warranty and then paying 50% more for the product is a rip off!

Emily H.

Got home around 8:00 on a Sunday night from a weekend away to a hot house and no working A/C. I gave AB May a call and had a technician at the house within 45 minutes and working A/C within an hour. I still just had to pay my same $60 fee for a home warranty call, despite it being late on Father's Day Sunday.

We got a home warranty with the purchase of them home, and this is the second time we've called for service. We have been impressed with the response time, the friendly service and the educational aspects of each visit.

Jason R.

Update: Here is a response I received from AB May after my review:

Hi Jason, I apologize for the frustration that was a result of the service call from A.B. May. I am going to pass this along to Chuck who is the manager of that department. I will also make certain that I follow up on this so that your needs are taken care of. Again, I apologize for the inconvenience and look forward to resolving this issue. Thank you for bringing this to our attention. Have a wonderful Monday.


It's been 2 weeks and I still have not received a call. Pathetic!

Tom C.

Have used AB May since we purchased our home and they were the provider of the home warranty. Since we have purchased 50Gal water heater and new HVAC/Heat Pump. Very satisfied!
Initially the HWH kept going out and after a couple of trips to repair and a few emails back and forth AB May came out and installed a new HWH. It has performed flawlessly since. The HVAC is great and our electricity and gas bills have declined since installation. Would recommend to others.