A & A Plumbing

Mark V.

Immediate contact by phone; on time to their appointments; and great and efficient service at a fair price. ""Dave"" even recommended that I try to repair the problem myself to save money! I opted to pay David, though he did explain to me exactly what needed to be done. It seemed pretty simple, but I would rather be safe than sorry. I am very impressed. A great company, judging by their service.

Jeff B.

My thirteen year old (and as we found out, mouse infested) propane water heater was no longer giving consistent hot water, and I wanted to replace it with something significantly more efficient. We chose an Eternal GU145S which is a fancy condensing hybrid water heater. Mike took the extra time to do a really careful installation job, as if it was his own home. He put in isolation valves, plugged all wall holes (new and existing) with fire rated caulk, carefully adjusted burn ratios, used 5/8"" thick pipe insulation, even painted the new PVC ventilation pipes where they protrude from the house. I highly recommend him, especially if you are doing something fancy and want it done well.

Frank R.

Returning from a 10 day vacation, we found water running under the garage door. Yikes, our 21 year old hot water heater had given up the ghost. We contacted several highly rated YELP plumbers the next morning, and though A&A wasn't the cheapest, their charming operations manager, Rose, made us feel confident they could do the job to our satisfaction. We scheduled for the next morning, and the plumber she sent, Dave, actually showed up 5 minutes early!

Our old water heater wasn't installed to code, so it was a complicated job.. And to make matters worse, the drain was totally clogged, so Dave had to find a way to empty it before the real work began. He was up to the challenges, and was pleasant and polite throughout a taxing job. By early afternoon, the tank was installed, the work area totally clean, and I was able to take a hot shower! I don't think Mike, the owner, could have done a better job... but he gets the credit for training such an apt apprentice. Thanks, A&A, for a first class job.

brian i.

I still have steel piping in my house, 20 year-old faucets and a 10 year-old Carrier furnace. The shower water was slow, the furnace had the ""musty"" smell when it was on and I finally threw in the towel and called a plumber rather than try to play home handyman.
A&A answered the call the first time, made an appointment, was at my house in Redwood City five minutes early. While fixing the shower faucet, he took a picture of the hot water faucet cartridge (because the old gasket was getting decrepit) and promised to try to find me a new one before the thing blew completely. Mike, the owner, had the rust out of the hot water faucets throughout the house in five minutes, had flushed our lines in 10 and had the furnace inspected in 20. Within 30 minutes, he gave me an estimate (no pressure) for re-piping the house to copper, and looked at a drainage issue I have in the back yard, making a suggestion as to how to rectify the problem--- myself if I wanted to try. All the while, my dog followed him around.
Quick responsiveness, polite demeanor around my family, knowledgeable about drainage, pressure piping, fixtures, and furnaces and a reasonable price for his time and effort. What more could any reasonable person ask? I give this business a ""Five"" - star.

Shell M.

I am so greatful! Gave them a call to come out and fix a very low flowing shower head. Told me to take it off and see if there was debris inside. They were trying to help from charging me to come out and fix something so simple. Turns out he was right and was able to fix myself. Great service and honest. When I do really have an issue I am calling them for sure!!

Maureen C.

When the cabinet under the sink started dripping water into the kitchen, we called Mike. When the bathtub started filling up with sewer water (again), we called Mike. When there was a gurgling sound in the laundry room wall and standing water on the floor, we called Mike.

A&A Plumbing is courteous and, most important for a plumber, VERY responsive. The gurgling wall was actually related to our air conditioning system and Mike pointed out how poorly drains had been routed and installed when the house was remodeled. He re-plumbed the line, improved the drainage, and, in the process, creatively resolved what I thought was an ""unsolvable"" problem with the positioning of our washer and dryer.

Everyone from A&A Plumbing has been careful and courteous. They come when they say they will. Mike even had a new sheet metal pan fabricated for under our washer just to ensure that we don't have flooding problems in the future.

Just a note regarding the reviewer who thought that A&A's quotes were too high: When we were in the market a few years ago for a new water heater we asked Mike for a quote. Compared to prices at Lowe's and Home Depot, the price seemed high. So we went to Lowe's and used their installer who, when he arrived on-site, identified several things that needed to be done in order for the new installation to be up to code. Long story short, we spent quite a bit more trying to get a bargain than we would have spent with A&A. Lesson learned.

Cissie C.

My home is nearly 100 years old so, believe me, there's always something that needs repairing. Thank goodness for A & A Plumbing!

I've always gotten a real voice each time I've called and the service could not be better -- even on weekends and holidays.

Mike and his crew are very skilled, professional and always leave the work area spotless. And, the price is right.

Kaye S.

We have used Mike and his team for little stuff like installing a new garbage disposal and hot water heater and have been pleased at the quick response and good pricing. However, they really went above and beyond when we had a mystery blockage in the main drain. It was under the deck and very difficult to dig out, find and fix. They were fantastic.

april h.

I called because my toilet was stopped up. It was 9 at night and my boyfriend called out to me in a panic that the toilet was overflowing nasty water all over the floor. He was plunging away to no avail! More poo water was flowing onto my clean tiles!

I went to yelp and looked up emergency plumber and this guy came up. He advised me to turn off the water to the toilet and then he just talked my bf through the crisis on how to plunge the toilet correctly. After about 5 minutes of correct plunging, the toilet unclogged!

I didn't get the dude's name, but boy am I thankful! It would have cost extra on top of the regular fee as it was after hours which I was totally willing to pay if I needed to, but he saved me the bucks and my toilet now flushes!

I do need a toilet replacement soon.. I think I know who I'm going to call.

Heather H.

While I was visiting my parents in Sunnyvale, we called about their toilet that was flushing slow we were told we probably wouldn't get a visit until the next day, but that they'd try to come the day we called. Dave showed up in 20 minutes of the call! He was knowledgeable, courteous and patient with us all. We tried a home remedy of CLR while we were waiting and Dave checked the toilet for buildup but didn't find much. Between the Dave and us we seemed to make the problem better. Time will tell, but I was very impressed by his customer service and timeliness to our call!