A-1 Sewer & Septic

Rebecca A.

Fast, prompt and excellent service. We called at 8am on a Tuesday morning and had a plumber here within an hour. Problem solved quickly and for much less than we've payed elsewhere for the very same issue. Will definitely be using A-1 from here on out!

Richard P.

After calling numerous plumbers for two days, A1 immediately dispatched Chuck to fix our clogged drain. He was both professional and personable. When he ran into a small problem, he immediately knew what to do and got us back working again. The price was especially reasonable with the website coupon. Will certainly call again.

Bob J.

Although it took a week to respond (Office manager was on vacation), they responded to my complaint. It impressed me that they followed up on the issue. After a discussion about what happened and what should've happened, we came to an agreement on a remedy. If it weren't for the shower issue, I'd give them four stars for faucet replacement (the leak is still there and they left black marks on the drywall and shower stall). It's just nice to work with a business that wants to finalize the issues before moving on. So I appreciate that. I will give them another opportunity to do work in my house as two of the three projects were done well.

Kari J.

I've used A-1 several times now and each time is just as wonderful as the last. They have always been able to come out same day with no extra charge. Even once it was evening hours. The tech's are always kind, thorough, and explain things well. I don't see myself ever calling a different company.

Rock H.

I've used A-1 a few times now, most recently this weekend. The price is fair (cheap even) and the technicians have always been friendly and professional. Chuck was very courteous and helpful this last time out. Sometimes the phone girls seem annoyed but who knows how many calls they get at all hours of people in a panic! Bottom line is, my main line got cleared in a timely manner so I always call A-1 first.

Ronna W.

First, I want to thank A-1 for restoring my faith that there is still such a thing called Customer Service! My needs were not only listened to, they were met by having a tech out at my house within the hour. Justin, the tech who showed up before expected (I'll add), had a smile on his face ready to get to work. Justin was very informative, personable, and had the job done in less than an hour. Huge Thank You, to the girls who worked to get a tech out to my house faster than expected... Justin, the tech who showed up in good spirits ready to work... and of course my bill being affordable!!!! I highly recommend this company!!!! Customer Service at its Best!!!!!!!!!!!

Christi F.

Following the advice from A1's Dec 6, 2013 blog titled ""How to Unclog Plumbing Vent"", I got on the roof to see if the plumbing vents on my roof were clogged. One was ok and the other appeared to be blocked as water from the garden hose would not flow freely down it. I called A1 on the weekend to see if they could assist me (per their blog ""If your plumbing problem still persists, it may be time to call in an expert. Or if you need assistance with a clogged plumbing vent, you can call in an expert plumbing technician right away. At A-1 Sewer & Septic, Service, Inc., no job is too small--or too big--for us to address""). Chuck arrived as scheduled on Monday only to tell me that he was not allowed on the roof per company policy but that he would still have to charge me a $70 service call. I am disappointed the gal answering the phone did not know the company policy - which would have saved them time and me MONEY!

Sandra G.

I called on a Saturday and had service with 2 hours. The young man who fixed the problem was efficient, quick, quiet and cleaned up afterwards. My problem was black smelly buildup at the base of the pipe and this young man gave me an alternative recipe for maintenance that is safer for the pipes than Liquid Plumber type product; the owners probably don't want to hear this but since the problem was something that has happen over an length of time I appreciated the tip. And Yes for the next plumbing problem I will be calling A-1

Wes W.

Excellent service and reasonable in price. Had a sewage blockage and after calling they had someone to my house in 30 minutes and the problem was resolved quickly. The service technician Jake was friendly, courteous and competent. Was pleased when he quoted me the price and it was less than I expected. They are my first call from now on.

Greg H.

I have used A-1 plumbing for years, for my rental homes and my primary home. They provide the most excellent service every time without fail. They have always came out the same day I call, even when a disaster hits the city. Their technicians are top rate, always very friendly and courteous and I can tell they love their jobs. The prices are more than reasonable. I can't imagine using anybody else. Thank you A1 for bailing me out again!
Greg Holland