5 Star Plumbing Services

Marc T.

Got an appointment less than 48 hours out (not an emergency), and David called the morning of to suggest what he thought the problem was and if I could do it myself, we could cancel and save the money. Thanks, but I didn't want to do it myself! I appreciate the gesture and free advice. Also advised of a change in morning work before me that might cause a little delay.
Installed new faucet in 25 minutes, almost half the time he estimated! Friendly, quick, clean service, advised on what to look out for in the future, warranty, and was on his way. Overall, great experience with zero fuss and a fair price for services.

Ami M.

I can't say enough good things about this business. They truly provide 5 star service as they came out the same day, fixed our problem and provided excellent customer service. Barbara and David are delightful and so, so helpful. Also, super reasonably priced.

J C.

Response was very fast and they were able to help us over two days since we were replacing flooring around a toilet. Honest and upfront pricing. Clean work. Friendly. We will use them again. Thank you.

Jason V.

Very responsive, had trouble even getting other plumbing companies on the phone, but 5 Star had someone here within two hours during a week day. They were able to clear my very clogged kitchen sink drain line and the cost was very reasonable. David did a great job and even gave me tips to prevent it from occurring in the future. Definitely recommend calling 5 Star first.

Arvind S.

Barb and David are a great team. We are new to Reno and needed some plumbing services. Barb is quick to respond and is a great communicator -- a skill often overlooked in the service industry. David was on time and quickly got to the the issue at hand. We had a leak in the kitchen sink that was dripping in the crawl space. David diagnosed and repaired it efficiently. What I really appreciated about David is his knowledge of all issues plumbing related and he offered so many value added suggestions. In all honesty, he could charge for such valuable advice. I would definitely call Barb and David again the next time we have a need for outstanding plumbing services.

EE F.

I'm in a two story house. Water began dripping onto my breakfast bar and a large bubble developed in the ceiling with drip coming through it. I called 5 Star and got voicemail, leaving me wondering if I should call someone else. However, Barbara called me back in less than 20 minutes and apologized for having been on the phone. She had a technician who would be back in the office within the next few minutes and she would send him out. Within approximately an hour the technician was at my house and working. It required cutting two holes in my ceiling to find the problem. The pipe leak was in one spot but had run down to where the water broke through. The cuts were done neatly and everything underneath was covered in plastic for protection. The problem was some type of connecting piece where the shower drain hooked into main drain. The technician explained everything, replaced the piece and provided the broken piece to me. He even tried to find someone who could replace the dry wall, but that place was too busy. I do have someone who can do it. I'm very satisfied with the company. I was afraid I would be waiting for days unable to use any water upstairs. The cost was extremely reasonable and everyone courteous and professional. They advertise that all employees are vaccinated against COVID-19, very important to me.

Ethan M.

Roots from some large trees in my front yard clogged my main sewer line (again) and I needed someone to come and clear it out. Called in the morning and they were able to send someone to check it out that same afternoon.

David was fast, friendly, and professional at getting the job done. From chatting with him its clear this company tries to provide a great service for a fair price so they can keep their customers coming back. Personally, I think they did just that and I'll happily call them again when the need arises.

15639 A.

Barb and Dave were both really friendly. Dave is passionate about what he does and has 30+ years of experience. He knows his stuff! He was able to get the job done quickly and efficiently because he had all of the tools and parts with him. 5 Star Plumbing will be my go-to if I ever need them again.

Colleen M.

David came out today to fix the leak in my tub's hot water faucet. He arrived on time, explained the issue and the fix, and was very efficient.

5 Star is who I will call for any future plumbing needs.

G T.

Professional, timely, flexible, great price and highly communicative. David is the plumber you want working on your home. He is great person and sets the standard for Reno.

I am not planning on calling anyone else from now on. We really feel fortunate to have come across 5 Star Plumbing! Thank you David and Barb!