5 Star Plumbing

xxxxx x.

Mike Miller is professional, methodical and, effectively investigated and resolved a plumbing mystery. He was patient and explained everything he was doing and why. Mike is kind, friendly, and really knows his stuff. Highly recommend!

Toby G.

We had Five Star Plumbing replace our water line from the street into the home 18 months ago. When they did it, they ripped up the lawn irrigation system and stiffed us with the bill. Now 18 months later, the fittings all broke and we have another $1500 bill to fix their terrible work. EVERYONE SHOULD STAY AWAY FROM THESE CROOKS! They do terrible work and you will end up paying twice!

James S.

Just to give you an idea of pricing. $2k for a new hot water heater.
Just to come to the house and find a leak $200 and then to drain a 40 gallon hot water heater $200. That a bit pricey, and don't try and tell them you want them to do it cheaper.

Aleksandr L.

Thanks a lot to Tony and his helpers. I'll be short. Everything is WOW WOW WOW.... If I have any problem in the future, I'll call to this company and ask for Tony to come. High quality amazing job.
Just one advice to the owner. Please have some people at Your company to fix drywall after plumbing work is done. Thanks so much.

Erin P.

These guys are great. They have been helping with with plumbing issues in my condo for the last year or two. They are always on time, very intelligent and take pride in their work. I will certainly continue to use them in the future, as they take care of their customers.

I highly recommend them to anyone looking for plumbing help. They are a bit on the pricier side, but they have integrity and are there to help you. If anything goes wrong in the future they are easy to work with and to correct the problem, which is extremely appreciated.

Kelly B.

This company is fabulous! We were referred to and called Mike last minute and he made time for us and got a crew over within 30 minutes. Mike was courteous, professional and had excellent communication until we got something booked.

Zack and Tony came over and assessed the problem and worked hard to get it fixed quickly and professionally. They were both professional, kind and good thinkers/problem solvers. We were very comfortable with both of them being in our home and they were both very thoughtful and cognizant to be clean and keep our home clean.

They are great and we would definitely use them again and/or refer any of our friends and neighbors to them.

Dale S.

My judge of a business, any business, isn't as much about any bumps in the road as much as any judgement is based on how they FIX the bumps. We had a bump today. A nice young man met me at my apartment building yesterday, looked at the problem, gave me an estimate and said it would be done TODAY. I had flooding going on in a Tenant's unit and in the mechanical room, so it HAD to be today. When I called them at 9:30 this morning, the guy said they got busy and it wouldn't be until tomorrow that they could get down! UHUH!!! I called Mike, he jumped right in and said it was unacceptable, got someone down there today, found ANOTHER problem and fixed the whole darned thing.

Some people would give a lousy review for something like this. I think that's just wrong, mistakes happen, I make them all the time. But I take how I treat my Tenants VERY seriously, and obviously Mike takes his business super-seriously too. The kid that did the work did a FINE job too. So, why would I go out and take potluck with someone new now?! I already KNOW how Mike handles mess-ups. I'm almost happier when something like this happens because I know how they'll act at their worst! They did REALLY good today...

Paul M.

Mike and his crew are the best! I've used them several times throughout the years. If I ever have a problem I call Mike!

Brandice H.

If there was an option for no star, I would give it. This company provides the WORST customer service that I have ever experienced. It has been very difficult to get Mike (the owner) to own up to and fix his mistakes. Long story short: I paid $12,000 for new sewer and secondary drain lines in Dec. 2014. I also have the unfortunate pleasure of a new septic pump that pumps all sewage and gray water from my house, all because Mike failed to do the research on my line to see where it tapped into the city line. He had the excavation crew start digging in the street BEFORE he realized the line went a different direction. Rather than own up to it and do it correctly, he opted for the pump. Over the past year I have experienced; earthworms coming up through my brand new laundry drain because it wasn't sealed correctly, brand new sunken pipes in the basement and city street, sewer backup because of a faulty sewage pump that Mike refuses to correct, lack of an alarm system to alert of said backups (Mike didn't inform me of the option to have one installed), the pump itself is leaking oil from the plug and he refuses to even come look at it, and I have to pay another company to install a check-valve, because Mike failed to do so. The drain and sunken pipes have been fixed; however, there are still corrections that need to be made. Mike refuses to even come and look at the issues. Save yourself the headache and use someone else.

Ed T.

Mike And His Crew Were Awesome hooked up a gas line for me and did a awesome job clean install and did it in a timely manner very happy with there work great customer service and very well priced mike keep up the good work I will recommend your company to anybody that needs a plumber thanks!!!!!!!!!!!