5 Star Home Services

Gail R.

The technician who showed up was very knowledgeable, professional, & clearly explained the issue with our AC. Very relieved the part needed he had on hand. Overall a very good experience, we would recommend to friends & family for sure.

Mike B.

Not happy even a little, tech did not complete job first time and 2 trip did nothing to fix leak in garbage disposal. Wasn't till 3 third trip and more money it was finally fixed ! Tech was rude and I wouldn't recommend this company for plumbing

Rob M.

Here's more info for Armen since he doesn't seem to keep track of Gary, as well as an update. Gary took the shower cartridge, I assume to find the correct part? But then you ghosted me. Your company also reported to my Home Warranty company that the shower was broken from ""normal wear and tear."" That was a lie without asking me anything about the history of the shower. The broken Danze equipment was only 3 years old. The reason your company was my first review is because it was such an awful experience and you screwed me with the Home Warranty company. BTW the shower is still down. I have to jump through a bunch of hoops to try to get this fixed thanks to your horrible team. Including Brandon!

Elliot C.

Agree or Disagree. The ""Installation"" was done incorrectly. That's what I know and No one needs to have experience to install Hot to Hot and Cold to Cold.
So, Don't have to worry anymore. Your Ratings tells me a lot about this ""Company"". Have a Wonderful Day!!

P M.

We called our home warranty company and they sent Enrique, from 5 Star Home Services, to fix the main house turnoff and a shower diverted. Enrique was great! Very professional and polite! Was able to get job done in one visit. Very happy with the service and would definitely recommend this company.

Kristine M.

Gary, came to our home today. He was professional and knowledgeable. My unit was repaired with care and precision. Gary and the booking agent showed 5 Star service in our home. Thank you from Kristine!

L F.

5 Star Home Services is a company I would definitely use again! I was able to obtain a 2nd opinion through American Home Shield after the 1st plumbing company wanted to charge me an extra $250 out of pocket to modify a simple kitchen faucet replacement. Arco , was the technician who installed our kitchen sink and did a marvelous job! He was courteous and attentive to his work and made sure he wore a mask and even put on paper slippers to prevent tracking in dirt. The 5 Star Home Services staff were also timely in their response to our plumbing needs. One more thing---Arco noticed that our bathroom faucet was a Moen faucet and informed me Moen has a lifetime warranty on their faucets. This was certainly great news to know for the future! Thank you Arco and 5 Star Home Services and to American Home Shield for providing me with a 2nd opinion!

kurt k.

I had an issue w/ a rental property water heater that was improperly installed by my ex tenant and needed to be rebuilt to code. I was lucky to get in touch w/ Brandon from the beginning. I explained my situation and he gave me a reasonable quote, a quick start date and helped out w/ the permit work. Other companies turned down the work as they didn't want to deal with the permit issue. The team came out, fast and on time and started to try to get the heater into shape but found it was way to large to be installed in the small area it was and had no proper ventilation. It was cheaper to install a slightly smaller unit and be done with it. So in the same visit I had a new heater put in and TOO CODE. Thanks Brandon and Guys.

Ps I did run into the female others speak of and sure enough she didn't do what I asked....a simple receipt emailed to me so I called and asked for Brandon and within minutes I had it. 4 stars for that reason. Ask for Brandon......sorry Brandon if this causes more work but it will keep people coming back.

Vicky ..

Technician Art is awesome! He has very good skill and he's very friendly. he fixed my plumbing problem within 20 minutes. very good service. Thank you Art!

Zach D.

Definitely a 5 star experience. I was assigned 5 star from my home warranty. I made the claim Friday morning. The tech arrived at 9:30am on Saturday (was scheduled 9am-1pm). He swapped out my water heater within 90 mins. There was water damage so he assisted me in contacting a remediation. The tech took his time to explain to me what happened. Very professional and efficient.

I will use them again, with or without the home warranty.