5 Star Home Services

B A.

They went out and replaced a water heater..... they charged us 485 dollars in non covered fees and removed the check valve for HVAC... Tenant Complained daily that they did not have hot water. 5 star keeps saying everything is working correctly and tenant has no heat or hot water.

They dont know what they are doing! Dont let them come to your property.

Call real plumbers Ideal services or Boss Pluming.

Congratulations to 5 star you have now been blacklisted by me and my broker.

Daren S.

Called ""after hours"". Redirected to ""after hours"" number. Left 2 voicemails. No contact.

Ann F.

I just had service from them today. They were sent through my home warranty. Art let me know. He was on his way to give me a heads up which I really appreciate. He replaced my leaking garbage disposal. I was very pleased. They had the parts on the truck so he was able to take care of everything in one visit. He commented on my kitchen sink which has very low water pressure. He replaced aerator, and now my sink has much better water flow! Art went above and beyond for me today and I am very grateful.

Kirra H.

Stay Away!!!! Worst company EVER!!! Don't recommend this company to my worst enemy. Customer service is a joke. They don't fulfill their duties as a company to the consumer.

Fred S.

Customer service/ receptionist needs some serious training. Whatever plumbing skills the technicians may have, have been totally erased by the horrible attitude displayed by the receptionist.

Need I say more?

Tim S.

Five star home services was one of the worst experiences I've ever had. They were so horrible that I would not recommend them to anybody ever. Their turnaround time is horrible and their service was at the fair at best. And when the same item they replace needed to be replaced again. It was going to take them a week was without air conditioning for over 50 days and triple digit.
No, I do not recommend them

Julia F.

My home warranty company sent them. The technician first said I needed a new shower head, I said it is not the shower head, then he said I needed a new valve, they don't make parts for my shower any more. Of course then I would have to see if it was approved by AHS. Then I got an estimate of $1200. I called my old plumber, he went to Lowe's picked up cartridges for $60 and had it fixed within the hour.

Tana K.

Enrique was great! Great at thinking outside the box to fix our issue. Very positive nice human being.

Cynthia G.

I requested service from AHS warranty yesterday at 6:42 p.m. One toilet was leaking, the other had to have the handle held down to flush.
For the first time ever, the assigned contractor called about 8:15 this morning and scheduled an appointment for between 11 and 3 p.m. today!
The scheduler was professional and courteous, and when Art arrived about 12:30 p.m., he diagnosed both problems and had both fixed within 20 minutes.
Art did a super job, and I was very impressed!
Definitely recommend this business!

Candy A.

I had this company sent out by American Home Shield for a flood in my laundry room. Geary was honest and upfront about everything. He said I had a lot of water damage and should put a claim in with homeowners insurance. I had 3 rooms effected by water damage. He transferred claim to AHS to have a HVAC company come out to repair since it wasn't a plumbing issue. He set me up with a restoration company within 45 minutes and a contractor. He's still stayed in contact by text if I had questions about the process.