49er Plumbing & Drain

Silv M.

Had the best plumbing experience to date.
Called the office in the morning explaining my navien on demand water issue and the not so happy wife . I was told that no promises could be made but will do their best. By 1pm a Derek called confirming he is coming. Water heater was fixes and wife is happy so I'm safe to go home tonight. ""Jk she is always kind"". recommended a few other things to do in keeping my propane line efficient. Want to thank Derek for taking the time to come up on short notice and educating us on the unit. Clean work on time and well informed could not ask for more from a business. Keep up the good work.

Nancy R.

Our 8 year old Navien system had been throwing a ignition failure code for the last 6 months. We had another company ($$$) come to find the problem, for the inconsistent firing issue for the last 6 months, to no resolution. Finally, we contacted Navien directly who suggested 49er. Jeff and Derek came out promptly, worked with Navien on the phone to get parts warrantied approved, had them in stock (the heat exchanger was a biggee), installed the parts and tested. I can't believe how wonderful it is to have hot water on demand again without issue. We are happy customers and will certainly use their good service in future if the need arises.

Doug M.

My Rennai water heater ran cold after several minutes. It was not consistent throughout all the faucets in our home. Jeff scheduled me very quickly and due to one of his techs being sick, he came out and handled the problem himself. He was very professional. We purchased the home with this system installed and I was not familiar with this type of water heating system. He answered all of my questions so I could learn about my system...
Pricing was fair and he made sure everything worked as expected. No mess left behind.

Kris S.

Let me start by saying 5 star service for Derek, who did a great job and had wonderful people skills. 1 star to Jeff for being rude. Jeff came out to bid the job and the total came out to more than double. When I called for clarification he was rude and it became a game of he said she said. Clearly there was a miscommunication, but he blamed me for everything and called me disgruntled. It was completely unnecessary and I never lost my calm. I had already paid in full and didn't call asking for money back. I have additional plumbing needs that I was wanting to hire them for because I really liked Derek and appreciated the quality of his work, but no thanks. I don't write review unless it's raving or bad enough others should know.

Edit response: Jeff I am happy with the quality of the work performed and fine with the overall cost of the project. I am upset with how rude you were to me on the phone. I was curious as to how we got from what you quoted to what the final bill was when I called. It's inaccurate to say the parts alone we're more than the original quote, as quote was $500 and parts ended up at $308. If adding the second line doubled the quote the additional tasks of tightening a bolt and looking at at bolts that were stripped cost almost an hour time. Fine. But instead of blaming me for ""not remembering "" perhaps consider asking your clients why they are running the water line in the first place. I think if you knew I intended to install a sink and a dish washer you would question why does she only want a cold line? But anyways, if even if you think I'm in the wrong a little kindness on the phone would have gone a long way. Adding 1 star bc the rest was a great experience.

Les P.

Always responds in short period of time.
Highly professional and excellent work completed in timely matter.
Highly recommend Jeff and crewe!

Walt P.

I had a stopped up sink. I called 4 plumbers before I connected with 49er. Although I was out of their service area the owner said he had a tech fairly nearby & could get to me that afternoon. The tech, Joel, called that afternoon & said he was about 5 minutes away. The problem was a bit more complicated than just a ""snake"" job. Joel figured it out & got the job done effectively & efficiently. He couldn't have been more professional. Kudos to 49er & Joel. It's difficult to find services like this nowadays. When you do it should be commended.

Krissy W.

We were having issues with fluctuating water pressure for a couple months so I called 49er. They were able to come by the next day and resolve the issue in just over an hour for a totally reasonable price. I'd definitely recommend them.

Dennis M.

Joel came out right on schedule to put in new hot/cold valves for our washing machine. He had to cut out some sheet rock but did the work efficiently and cleaned everything up afterwards. He is very friendly and professional. I would highly recommend Joel and 49er Plumbing for any of your plumbing needs.

Dennis Nevada City

Andy M.

Hats off once again to the ownership of 49er Plumbing and Drain. During a termite inspection, our Clark Technician noticed damp concrete and basement soil. I immediately called Sharon at the 49er Office and scheduled a convenient appointment. Joel was immediately assigned (and from his previous work at our house replacing 3 toilets/kitchen sink faucet, we knew we were is good hands.) Joel called ahead before arriving and asked me what sizes of black ABS pipe were visible near the leak. I measured and also sent photos of the basement work/piping area which helped Joel pre-select ABS fittings before he arrived at the house. Joel arrived on-time (as Sharon had told when I called for the appointment), explored in wall plastic pipe options, eliminated potential exposed cuts on an outside wall to access pipe, cleaned up a tangled under sink dishwasher water drain and replaced all cracking/leaking ABS plastic inside the kitchen cabinet, inside wall and under the house in the basement fiberglass insulated workspace. Our house work task and our our confined area was extremely tough. Total cleanup of all removed piping/canvas draped work area. Joel always tests for leaks following repair work using 'a live water flow test "". . Parts and labor were of excellent quality and workmanship and well within our budget. Plumbing parts are always sourced locally for us by 49er Plumbing using Grass Valley's Sierra Plumbing Supply, so repairs are done with strong quality in-stock fitting(s) with no delay on obtaining and installation by 49er Plumbing. If you have a plumbing problem or consider remodeling, give them a call...they really know what to do with effective planning, response and repair. You will not be disappointed. We plan to use them again!!

c d.

I've used them several times now, they have been prompt, professional, and friendly. Highly recommend!