415 Plumbing

Mindy L.

Richard came to work on two of our toilets. One needed a new pump, and the other one needed a new handle. After he left neither one worked, after his second visit only one worked, and I have been unable to get a receipt out of him after trying for 2 weeks.

The toilet where he replaced the handle was running water constantly and driving up our water bill. The one where he replaced the pump, there was almost no water flow when I flushed it. He also left a mess for us to clean up.

After his second visit, the upstairs toilet was still running water continuously, though the downstairs one was working. I went to look at it myself, and found that the chain connecting the lever and the flap was so long that it was getting stuck between the flap and the pipe underneath it allowing water to run continuously. We tied some knots in it and it fixed it. But it seemed like rather sloppy work on his part.

As for the receipt debacle: He said that he didn't do paper receipts, and would email me one that night. He did not. I have called him four times, he has picked up every single time to tell me that he would give me a receipt. He has not done so. It has been 2 weeks, and my landlords need that receipt for tax purposes.

Richard is very rambly and chaotic on the phone, and he is also very chaotic in his business practices. I recommend steering clear of him.

When I called him I t thought I was calling prompt plumbing, where he used to work. When I called prompt plumbing to try and get a receipt out of him, they said he hasn't worked there for ages and was fired for exactly the kind of behavior that I am complaining about here.

Nick D.

415 plumbing has great service. Richard was easy to communicate with and arrived promptly. Would definitely use again.

Alycia S.

I've had this company out twice for two different plumbing issues (running toilets and a busted pipe) and they were wonderful. Richard was very personable and explained everything as he went. You can tell he's very passionate about what he does and enjoys doing it. Richard and Jay were very thorough and made sure everything was done completely and checked the work afterwards. They both worked quickly and around my schedule, which I greatly appreciate because my schedule is ridiculous.
Would definitely use them again and highly recommend them for all your plumbing needs.

Jaqlyn C.

I highly recommend using 415 plumbing! They got to our house in less than an hour and had our garbage disposal fixed in minutes. Extremely polite and professional and offered tips to avoid the same problem in the future.!