3D Remodeling

John S.

We recently used 3D Remodeling for our new kitchen and they were fantastic. The crew was very skilled and incredibly easy to work with. They were patient as we were making decisions throughout the process. I would recommend them for your kitchen remodel.

John

Maki J.

Would like to say thank you to the entire 3D Remodeling team - from admin to builders! We've worked with tons of contractors professionally and personally and they're really amazing in every way- fantastic craftsmanship, great communication and a pleasure to work with. We started work just after the peak of the pandemic, and they still managed to balance schedule and safety.  Again, really professional and skilled contractors.

I'm sure we'll work together again soon.

Leah C.

We recently remodeled our kitchen using Home Depot and 3D Modeling. (Home Depot contracts 3D for installation of their cabinets.) We had a great experience with 3D in the entire process - from scheduling an install date, coordinating pre-installation needs, and actual install of the product. The installation specialist was very professional, arrived on time each day and even finished the installation two days early! I wish the rest of the kitchen remodeling process had gone as smoothly as the cabinet install - and that was thanks to 3D's expertise. I would not hesitate to use them again or recommend that others use their services.

Chico R.

We didn't have the best experience. We were unfortunate enough to be assigned to these guys by Home Depot for renovations project (kitchen). Not the best communications with the team. there were few changes of order (based on city's code not us changing the order) and we felt like we were overcharged. 2-3 months project took about 6 months (not all their fault as we had to deal with other hd contractors and covid shutdowns but it didn't feel like we were the priority for these folks). Inspection by city failed 3 times (before the mistakes were corrected). There were few good/honest workers in the team but overall , it was not a good experience. I probably would not work with these guys again and will Ask Home Depot to assign different contractor to my future projects (if I go with Home Depot again).

Rob D.

Cabinet Installation. 3D was recommended to us by our kitchen designer at Home Depot. We used another general contractor for most of the project. However, since we'd bought our Kraftmaid cabinets through Home Depot, we thought it made sense for their partner to install them. This worked out very well. Communication between 3D and Home Depot was good, especially when some damaged cabinets needed to be reordered.

Jeff handled our estimate - very experienced guy. I found the Home Depot project estimating sheets somewhat obscure, but the bid was fine.

Patti was our scheduling contact at 3D. She was prompt, knowledgeable, and friendly, and always kept us informed about work schedules.

Paul from 3D was our installer, and he is a real craftsman. Paul was always prompt, neat, calm and courteous. His skill and creativity are first rate. We wanted to bring the cabinets out 4"" from the walls to give us deeper counters, and he handled that very well. Paul dealt with our sloping floors, and unsquare walls, installed ""constricted"" or 90-degree door hinge adapters where needed, and added some very nice trim to dress up the family-room side of our new peninsula cabinets. (This entailed a very reasonable added charge). The kitchen is beautiful! Thank you Paul, and team!

Flo F.

I would give this company no stars but it won't allow you to give zero stars because it won't take your review so this company deserve zero stars. Their customer service is terrible they work directly through Home Depot. I thought Home Depot and 3-D were one entity. They measured all of the cabinets wrong and delivered the items and put them in my backyard because my kitchen wasn't ready to be put back together. When I asked if they could store then they asked if I would pay the storage fee. Then when the cabinets were about to be installed , to their discovery they were completely wrong and had to remeasure and reorder new cabinets. Then the first cabinets were put back in my backyard again because they wouldn't take them away. They Charged up front for Everything in advance several months before anything was ever done in my kitchen.When dealing with Patty at 3-D remodeling she's a complete idiot rude unprofessional horrible customer service I could go on and on and on about her. Not to mention Gil Berto is completely unprofessional loud blasting music doesn't know what he's doing. After coming out to the house multiple times to fix an electrical issue, or shall I say he keeps trying to fix the electrical issue. I can go on and on and on . please do not waste your money and hire this company you will be greatly disappointed I still have not resolved all of the issues with this company what a nightmare for a project that was supposed to take two months is going on almost 7 or eight I can't count anymore. The months just keep adding up what a huge huge waste of my time frustration With the company who is completely unprofessional doesn't know what they're doing. You would think that all of their text were still in training or learning. I heard the same experience from several other people that I know. Had I have asked about this company in advance I could've save myself a lot of heartache, stress, frustration, and so on and so on and so on and so on

Lin L.

We recently had our kitchen remodeled by 3D. I want to thank each member of the friendly crew who worked on our kitchen for their professionalism and craftsmanship.

Chris
Dave
Brandon
Paul
Mike
Willy
and last but not least Kurt.

Kurt is the master of his craft. He did everything from cabinets to plumbing to ceiling texture with great care and attention to detail. I would love to be his apprentice.

Since I work from home a lot, I got to know that he loves music from 80s. He listened to the music while he worked and I often asked him to turn it up.

Finally, I also want thank Mary and the office staff who would on a daily basis let us know who would be at the house and what time to expect them.

We are very happy with the kitchen. It was nice to meet all of you. Thank you!

Lena K.

I would give this place 0 stars if I could. Before I begin, we only used them because they were the only contractor company Home Depot used. Brandon and Gilberto are the best employees from this terrible company. It's a shame such talent is wasted on this terrible, unprofessional company. 3D worked on my kitchen remodel for almost 4 months and they managed to piss me off almost every time they were at my house.

Chris (the owner's son), is lazy, he only came to my house once for a total of 4 hours and I know this much about him because he was a Chatty Cathy: 1) he's not 30 years old yet, 2) he's in school for culinary (I know this because he took one of my bottles of wine), 3) he wants to find a girl to settle down with but all the girls he meets at places do not give him the time of day (smart chicks!), 4) he wants to buy a house but he can't afford it because the city is too expensive, 5) he can probably only afford a house under $200k. This is not professional conversation to have with co-workers at a customer site, he was the only one talking. The worse part of his yapping was he basically told me that ""Home Depot doesn't know shit"". This Chris has no respect.

There were 3 times where I had to run to HD to pick up materials because they did not give me any advance notice. The owner, Jim, never apologized, all he ever gave me were excuses trying to justify everything.

The only time Jim came to check on how the project was going was the final walk through. The reason is simple, he wanted to make sure I signed off so he would get paid. He comes in my house in a floral beach shirt, cargo shorts, sandals, sunglasses on, and Starbucks in one hand...a total putz, completely unprofessional. I explained my frustrations from the start of the project to the day of the walk through, excuses were all he was giving me. He only apologized because I pointed out the fact that he never apologized. He accused me of not complementing his employees. That was uncalled for since I bought Brandon, Mike, Gilberto and his son Chris lunch to show them some appreciation. Brandon said no customer ever bought them lunch. I believe that action is stronger than words, I don't speak bullshit like Jim does. Jim actually had the nerve to tell me, ""I took the time to come out today because I care about you."" I had to fight to not blow up laughing at his bullshit. Does he think I was born yesterday? It's his job to be out there at my house! Plain and simple, he just wanted to get paid, he doesn't give a shit about me as his customer.

I could go on and on about all the times they pissed me off, but I won't. The reason why I spoke up every time they messed up is because one of the workers encouraged me to. He said I'm paying a pretty penny so I deserve to get what I paid for.

So to everyone who is even thinking of hiring these clowns for your remodel, DON'T EVEN THINK ABOUT HIRING THIS JACK OFF COMPANY!!!

Danielle W.

I was paired with 3D Remodeling to complete a total kitchen remodel via Home Depot. I met with Jim and the Home Depot kitchen designer to discuss the labor quote for my kitchen. Jim was patient as he talked me through the quote, what it included, what it didn't include, and advised me on various ways to reduce costs (like doing my own demolition, installing the insulation myself, etc.).

Through no fault of theirs, our timeline went out the window due to asbestos being found in the walls. The cost savings I was going to find by demolishing the kitchen myself was eaten up by the asbestos remediation. *sigh* That's a whole 'nother story though.

Everyone who worked on my project was kind, friendly, and enthusiastic. I received emails daily from the office staff to let me know who would be at my house and what time to expect them. This is key because I have two very large dogs at home and needed to make sure that they were out of the way. Sometimes there wasn't anyone scheduled, or the day's work was scheduled for later, and I'd receive a phone call or text message asking if someone could come by to work or drop off a piece of equipment. There were some minor hiccups with communication, though, when someone forgot to press ""send"" on the email. It was maybe 2-3 times in the course of the entire several months' long project, so I don't think it was indicative of a problem. People aren't perfect.

Every couple of weeks or so, I'd have a meeting or phone call with Kurt (the project manager) to discuss where we were with the project, any issues I was having, any questions or clarifications he needed answered, etc. If there was ever an issue, he was only a phone call away.

I also appreciated the care that they took with keeping the work space clean. I didn't have to worry about my dogs getting their paws hurt on any glass, nails or rough wood on their way to and from the back door.

I just thought that I'd note for folks who haven't done a major remodel before:
I've been through a kitchen remodel before this one, as well as working on two new library buildings, so I completely understand how timelines and workflows work when it comes to construction. Construction companies often have small crews and they work on multiple projects at a time. This keeps their crews busy and allows for work to continue at a steady pace. As a result, you may have one guy at your site for a couple hours in the morning and nobody else until the next day when you'll have two people there for a half or full day. And, if suppliers screw up or the City inspectors decide that they're too busy to show up this week, your project stops. There's nothing that the construction company can do about those things. Just be patient and kind, and you'll get through it all OK.

Jung Nam L.

I Bought a townhouse at Santa Clara last year while still living in Los Angeles area. I have lived in Southern California for more than 40 years and had a plan to move up to north after retiring in 2016. Ai first I saw the 27 years old townhome, the kitchen looked old and made overall house looking dark and older than the actual age. I believed that once the kitchen is updated, everything will be looking great and the entire house will worth much higher, However, when I tried to think about the remodeling, I couldn't come up with any solid idea, I don't; know how to design, how to manage the work, how to find a right contractor including electrician. There were so many models, and contractors on the market
Therefore, I decided Home Depot to design the kitchen remodeling design., Following the design, Home Depot hired 3D to demolish the old kitchen, install the new kitchen cabinets, sinks, countertop ands appliances, As I lived 400 miles away from the job site, I totally depended on the 3D workers and management. The entire work was done beautifully, and we are very proud of our kitchen, Our new house now looks million times prettier than before. I really appreciate 3D people's workmanship and their management. They have quality people, and kept the schedule very well. I strongly recommend 3D for kitchen remodel works. You can trust their people and get what you expect and dream of.