3 J's Plumbing Service

Barbara W.

Left feeling that I was taken advantage of because James didn't want to do the job (cut a cast iron stack and reroute drain) that he was hired to do. After he was done, my dishwasher sticks out past my brand new countertop, because the pipe sits inside of the dishwasher cabinet area. ***He told my cousin and I that it would be $1700 ADDITIONAL- to do the job (correctly). This is the point I realize I was being taken advantage of. Son showed up the day he scheduled me for and wasn't capable of doing the work (no big deal). Office called to tell me that James wouldn't be out after all and would be out the next day (again, no big deal). ***Please note...the first visit, I paid $926 to 3 J's Plumbing to have a faucet, garbage disposal, dishwasher and reverse osmosis system connected (dishwasher was never connected because of a hose). The new garbage disposal was leaking, and it was determined by James that the drain from the old plumbing was left in its old position, and there was no way it would work unless he were to tear the wall out of the kitchen behind the dishwasher. Well, I agreed because I believed him to be honest and knowledgeable. So he was scheduled to come out, and only his son shows. He cuts the wall out and rearranges the piping under the sink. James can't make it, but office says he can come out the following day. At the end of that day, my dishwasher now sticks out 2 more inches than it should, and I'm an additional $776 (total already spent = $1701), and the job isn't correct. After he was done that day, and I handed his son the check, He proceeded to tell my cousin and I how much it would cost to do the job correctly. $1700 ADDITIONAL to what we've already paid. I don't recommend this company to anyone that is relying on honest, professional integrity in a plumbing company.

J J.

Hired them to cap off a pipe in my kitchen. The son came to do the work and cut the pipe and then walked out of my house and drove away. The pipe was leaking down my wall into the room below. I called the son and he said he was """"going to get another part"""" I said the pipe is leaking and he then called his dad over. We found that he did not shut off the water supply like he thought he did. The dad was yelling at the son and then told me he would have it all cleaned up. I said okay things happen. He then asked me how I would like to pay and I said """"if you don't mind, I'll wait until your people come to clean up the flooded room."""" He then began yelling at me saying why don't I trust him and said he doesn't want my money. I said """"I don't mind paying, I'm just going to wait for the job to be done."""" He went on yelling about how he's paying a company to clean it up, etc. then the guy that came from another company to clean it up said he doesn't get any payment from him. They simply have an agreement of recommending each other jobs. I would never let this sketchy guy in my house again.