2nd chance Plumbing

Marko K.

The owner of this plumbing service is a crook on multiple levels. They took $500 and in the end fixed nothing and broke something and left our place in shambles. Our basement flooded and instead of trying to identify and resolve the real problem, they tried to scam us for thousands of dollars. Here's how the scheme goes. Pretending like they are trying to fix the real problem (which was actually a faulty pump) and instead created a nightmare situation in our house by removing the toilet and not returning it back in it's place, leaving the place an absolute mess, not resolving the flooding and further damaging the pump with a snake and saying we can't finish today, we need to come back tomorrow. They did this 3 times over 3 days and each time, they tried to convince us that the job would cost more money, claiming in the end that excavation would be necessary and it would cost $7k-$10k+. In the meantime, they kept us ""hostage"" with a disaster in our home. Then when we got a second opinion, we realized what was going on. When we asked them why didn't you even inspect the pump, they claimed ""you said you didn't have a pump."" A professional plumber would know that a pump is present somewhere in the home with a basement and not need to ask the homeowner. Now, they won't repair the completely ruined pump (which clearly shows damage from a snake), they won't refund us, nor pay for the further damage sustained to the pump and won't even return to put the toilet back in place. Please be aware that these guys do not have your best interests in mind. All we asked is that they refund us the $500 and put the toilet back on so that a reputable plumbing company can just fix the pump. The additional damage they caused to the pump with the snake is costing us over $1,000. What kind of business charges $500 to create further damage where the real issue is and claim the ""real issue"" is somewhere else that's going to cost more and try to keep repeating this scenario over and over to squeeze us for more money and not actually resolve anything.

Paul K.

Zeni and his team at 2nd Chance were a pleasure to work with. Came out to repair a pipe that burst in our kitchen that lead to the upstairs bathroom. Was there in less than a hour after calling him and was done in the same amount of time! Was upfront about what it would cost and was VERY fair! I have had many plumbers in the past, but I found a new company I can depend on If you have a plumbing issue call 2nd Chance

Maria A.

Best plumber I've ever had. Zeni is the most professional, honest, fair plumber I can recommend. He cleaned up the work area, wore shoe covers and wore a mask. I will definitely use his services again and recommend him to everyone that needs a plumber.

Dhimitri D.

They were professional in every way possible. Prices are really reasonable and they did an amazing job. (better than Roto-Rooter 100%) Lifesavers and amazing guys. Thank you for your service Zeni! Recommend 10/10.

Karina L.

Awesome service!
Zeni is a life saver, I called him at 1am because my basement was flooding on a Friday night and he was at my house in less than an hr! Everything was flooded even the streets but he still made it. This was the second time he did service in my home and it's safe to say he has my business any time I may need a plumbing job done. He is very experienced and honest!

Sidney S.

Came in for a quote and I agreed to it. Repaired on the same day! Fixed a leak that originated from bathtub above kitchen. Very professional, quick, and thorough.

Michele H.

Great fast service! Very reasonable prices, also. I had a bathtub/shower faucet and control replaced. I highly recommend these plumbers.

Wambui W.

I found 2nd chance plumbing on Home Advisor. My basement started flooding because my sump pump stopped working. They were available immediately, they were cost effective, and extremely professional. My hope is that I never need their services again, but if I do, I will definitely call them first!