24hr Drain Pro

Tien D.

My hot water cut out and I didn't know what the problem was. Called and Steve came out personally within the hour. He fixed the problem on my water heater and just charged me for the part. Nice guy and great service. He saved me because I have three kids and I needed to shower the kids that same night and it was a Saturday afternoon when he came by. Really grateful for the service.

Leah R.

Great service. The crew arrived as promised on time, solved our leak from a damaged pipe quickly and professionally. We are most satisfied and recommend 24hr Drain Plumbing services wholeheartedly!

Saleh R.

Contacted this company for an urgent plumbing issue. He got my information and told me that he will be there in 30 min to 45 min. After
45 min and not hearing from him, I tried to call him couple of times with no response. I had to call another company to come out and do my best
To take care of my emergency situation.
After one hour he calls and ask me if I can reschedule for tomorrow he can't make it.
This is so unprofessional. I explain to him that this was an emergency and I needed somebody to
Come in and take care of this ASAP. And I called several times to see why he is not there and after
1 hour he calls and ask me
If he can reschedule to tomorrow. Really?


So if you get an appointment with him you might as
Well have a back up in mind, or just not to book it with him at ten first place .

Sarah K.

Excellent service! Our plumbing was backed up and we needed a quick repair. Mr. Kim was available within a few hours of my call and promptly fixed the issue.

Very polite and knowledgeable! Highly recommend!

Jason C.

Called last night at 11PM. Steve showed up at 9 AM on time and fixed the clogged a sewer clean out in less than an hour. You cannot ask for better than that!

Michelle G.

Highly recommended! Very friendly. Exceeded my expectations. 100% knowledgeable in his field. I'd give Mr. Kim more stars if yelp had them.

Lola K.

Mr. Kim seemed like the best plumber to go with after calling around several on yelp for quotes for service that night (of course these things happen after hours ~9pm... someone even quoted me $800!) Anyway, I decided it could wait till the morning and Mr. Kim called to let me know he was on his way the next day at 10:30am. He even came earlier like I had requested. He and Jose were nothing but professional and very knowledgeable about what was cause of my plumbing issues. After some investigation, it wasn't a toilet bowl issue like I had anticipated, but a main sewage line clog due to tree roots! He and Jose were extremely thorough and did a great job. I will gladly call him again if I ever have another plumbing issue! Highly recommended. :)

Jim N.

Contacted Mr. Kim regarding a clog in our sewer drain and requested if he could clear the clog via the 4"" roof vent.
He arrived promptly and he initially used a portable motorized snake on the roof, but it lacked enough power to clear the roots that were causing the problem.
He then used a larger machine and a larger cutting bit, but while his assistant fed the snake into the roof vent, when I went check progress in the affected bath, found that instead of the snake going out to the street, had come out through the toilet bowl smashing it and the surrounding tiles.
Me. Kim's only response was that this had never happen to him before, and provided to draw a diagram on his hand of how the drain/vent system were designed and the impossible just happened"".
He offered no viable solutions, charged me $200 for his time and drove away!!
The next day I cleaned the mess he left me and rented a 4"" snake from a local rental shop and cleared the drain myself.
A week later, after ordering and installing a new toilet, my bathroom is finally functional.

I would not recommend his services to anyone!

Kiran D.

This plumber did pick up the phone when I called on a Sunday evening. I expected to need to leave a voicemail so it was nice to get a person on the line right away. He said he'd come the next morning around 9:30 to clear a clogged drain in my kitchen. When 9:30 came and went without him showing up, I called him again and he seemed to completely have forgotten that we talked the evening before. He came around 10:30 or so though, and I saved them some time with clearing the area out under the sink and laying down plastic and towels. The main plumber and his assistant cleared the drain for $275, which seemed a little steep, but this drain had been really clogged so I didn't argue. But they left one of my plastic Tupperware boxes that I leave under the sink just in case of leaks, full of smelly sledge. I didn't appreciate having to empty that out in the sewer and washing it myself. They should have used their own container at the very least.
Overall the work seemed to be done well but the customer service could have been better.

J. K.

Our main sewer line backed up 2 days before Christmas. What's more we have a newborn in the house and desperately needed the plumbing to work! We first called a large chain, who came out and said they needed remove both our toilets in order to root the main sewer line (since our home did not have a cleanout). Since they could only do the job the next day, we called Steve for a second opinion.

Steve came out promptly and explained in great detail the plumbing of our house and why removing both toilets may not work, and why he recommended installing a cleanout instead. His price for installing a cleanout is not that much more than what the first chain quoted just for doing the rooting. He and his assistant came out on Christmas Eve morning to install the cleanout. Everything was done professionally. We're so grateful to Steve for helping us so quickly during the holidays.