24hr Arctic Services

★★★★★ 4.5 / 5 (20)
: 1339 Denali St, Anchorage, AK 99503
: (907) 727-5718
: http://www.24hrarcticservices.com

Company Overview

24hr Arctic Services covers heating systems across all fuel types with emphasis on accurate diagnosis and repairs. We build heating setups around your building's needs, and we know control systems inside and out. Our designs match the job, not the other way around.

Raised in a business-minded household, the founder of 24hr Arctic Services naturally started his own business. He trained in HVAC at UAA in the 90s, after making his first plumbing repair at ten years old.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair
  • Water purification system cleaning and maintenance
  • Water purification system installation
  • Water purification system repair
  • Salt delivery

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Jeff M.
★★★★★

I originally sought out JD and his crew to help with a water heater issue many years ago. At that time I was so impressed with them that I left my first Yelp review. Well disaster struck late this past Sunday when my boiler decided to stop working on the coldest night of the winter! I urgently called JD and he responded immediately. After working through an analysis and budget a schedule was established. His crew showed up and worked tirelessly close to midnight to ensure our family wouldn't have to suffer another very cold night. You will always get an educated straight answer from JD!

Miguel G.
★★★★★

My sink was clogged up (deeper than I thought). I spoke w the owner (JD), explained my situation and he gave me an upfront quote that was more affordable than the other companies i spoke with. His tech Jerry arrived and was very friendly. He went to work right away and unclogged my sink in a timely manner. I would highly recommend these guys for service, quality and value.

Jenn V.
★★★★★

We called because of low water pressure at our kitchen sink. JD spoke to me on the phone and suggested we take off the aerator screen to check for blockage and to call him back if that didn't fix it. Was unsuccessful with that so I called him back. He said he would have his technician (Jerry) contact us which he did that afternoon. He ended up being able to come check it out the next morning. He was able to clean out faucet and take care of the problem. He also checked my showers and bathroom sinks, cleaning them as well. JD called to see how things were going and also offered some additional advice for us. I would HIGHLY recommend 24HR Arctic Services. They were very helpful, courteous and did exactly what they said they would! Jerry gave us a time for our appt, called that morning to confirm and showed up on time. Will definitely use them again.

Wayne B.
★★★★★

Our boiler went out, and we called 24 hr Arctic Services after seeing all of their great reviews. JD and Jerry were awesome to work with! Jerry worked until 9 pm getting a new unit installed. Communication was excellent. We will be calling them again if we have any more problems. Highly recommend!

Chris S.
★★★★★

I had a leaking hot water heater that had some older plumbing on it. They came out and replaced the plumbing. Fast and easy. Nice guys, Very polite.

Jose C.
★★★★★

I would recommend anyone who has heating issue at home I called them last minute when my heater wasn't working and they responded within minutes! Very helpful people and they were able to get to my house the same day and fixed the issue. They have good communication and very knowledgeable! 10/10 would refer and hire them again if I were to have issue again!

Steve A.
★☆☆☆☆

Poor advice, misdiagnosis of problem, expensive. Pay a few extra bucks and go with the big boys

Joe B.
★★★★★

If there was any way to give more stars, I most definitely would. My house was 59 degrees Sunday morning. After contacting 3 or 4 plumbers, to no avail, I found 24hr Arctic Services. Seeing a 5-star rating I decided to call them. They came over around 1 p.m. I have a Knight high efficiency boiler. (Which I do NOT recommend. Way too complicated even for the pros.) The boiler kept locking out no matter what they did. JD, the owner, drove in from the Valley to assess the situation. He had the technician, Jerry (great guy) stay and keep resetting the boiler so I could get some heat. They were here for several hours diagnosing the problem. They weren't charging me for the standby time. They got the boiler up and running at least enough to get my house back up to a reasonable temperature, even though still chilly. It was finally determined that new sensors were needed. Of course the only places to get these sensors were closed on Sunday we would have experience a cold night. But this was in no way their fault. (Crappy boiler. Don't buy a Knight). JD went home and researched the issue on the internet. He said there were only 2 known internet blogs that related to the issues we were having. Monday morning JD tried to contact the manufacturer, but to no avail. They were closed for the holidays. He contacted the local sensor reps and had a lengthy discussion about the problem. They all agreed instead of replacing the ""motherboard"" (about $800), new sensors would probably fix the problem. The sensors cost about $30 apiece. JD installed the new sensors and boiler was back up and running. Now the biggest reasons for the 5 stars. As I said earlier, they were here a long time. Not all hours were billed at time and half. Or billed at all. They were much more concerned of solving the conundrum than nickel and diming me to death for standby time. JD actually loved the challenge of trying to fix the problem more than the money itself. They did not abandon me!!!! I am completely satisfied and understand that they did all they could do on Sunday night. Not their fault they couldn't fix it, though they tried like the dickens to. I have had contact with numerous, numerous plumbing firms over the years, both professionally and unfortunately personally too. I do not say this lightly, BY FAR AWAY, THE ABSOLUTE BEST CUSTOMER SERVICE I HAVE EVER RECEIVED. PLUMBER OR NOT!!! THEY ACTUALLY CARED!!!

David M.
★★★★★

JD and Jerry were awesome installing some electrical things for me and installing a new side water heater for my rental units. Highly recommend them! Great services!

Jason T.
★★★★★

My family had an HVAC issue in anchorage so I went to yelp and I found JD. He responded right away and was truly amazing. If you have any hvac issues, I highly recommend giving him a call. Oh another bonus is the fact that he responds to text messages as well. If we have anymore issues, we will most definitely be reaching out to JD again.

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